Manychat

Manychat

4.0 out of 5 stars
SmartBot

SmartBot

BestChat
+
+

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About

Manychat is a leading chat marketing platform that helps businesses and content creators automate and scale conversations across Instagram, Facebook Messenger, WhatsApp, and SMS. Built with an intuitive drag-and-drop interface, Manychat makes it easy to design powerful messaging flows without coding, whether you're running an online store, managing a service-based business, or growing an audience as a creator. Manychat stands out for its deep integrations with Shopify, Stripe, Zapier, and other essential tools, allowing users to drive sales, answer customer questions, and deliver personalized experiences at scale. It’s especially popular among content creators who use it to engage fans, deliver exclusive content, and monetize their audience through automated DMs and interactive campaigns. Whether you're running a small business or building a personal brand, Manychat gives you the tools to create meaningful, automated interactions that convert.

About

SmartBot is an AI-powered chatbot solution built specifically for Shopify stores, designed to improve customer support, conversion rates, and post-sales workflows. It meets Shopify’s standards for performance and merchant value. Its features include context-aware responses derived from the store’s products, pages, orders, policies, FAQs, etc., so it can answer customer questions, track orders, manage returns/exchanges, handle product recommendations, and provide personalized assistance 24/7. SmartBot supports custom chat widgets that can be branded, multi-language support, live agent handoff when needed, and integrates into Shopify with minimal setup (no coding). Merchants appreciate that it reduces manual support workload, improves response times, and helps drive sales via upsells, recommendations, and better service.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Not Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Content creators and businesses searching for a solution to engage their followers

Audience

Shopify store owners seeking a solution to automate customer service, streamline pre- and post-sale interactions, offer personalized recommendations, and improve conversion & support without hiring more support staff

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

Free
Pro Version Available
Free Version Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 4.0 / 5
ease 5.0 / 5
features 4.0 / 5
design 5.0 / 5
support 4.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Pros & Cons from Real Users

Pros

  • There are lots of options for sales and perfect for small businesses. Great automation of sales process. Perfect service to activate social media users, engage potential and qualify economic customers. Very excellent UI. Mobile application also available.

Cons

  • I would be happy if they add to connect WhatsApp and other platforms. Overall it's a good app to use.

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Supported

Company Information

Manychat
United States
manychat.com

Company Information

BestChat
Founded: 2021
Canada
www.bestchat.com/smartbot.html

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Categories

Chatbot Supported

Categories

Chatbot Supported

Chatbot Features

Call to Action Supported
Context and Coherence Supported
Human Takeover Supported
Inline Media / Videos Supported
Machine Learning Supported
Natural Language Processing Supported
Payment Integration Supported
Prediction Supported
Ready-made Templates Supported
Reporting / Analytics Supported
Sentiment Analysis Supported
Social Media Integration Supported

Integrations

Alore Supported
AppointmentCore Supported
ClearoutPhone Supported
Cyclr Supported
Desktop.com Supported
ElectroNeek Supported
Hyperise Supported
Inflowave Supported
LandingCube Supported
Make Supported
Morphic Supported
Phonesites Supported
PicSnippets Supported
Pluga Supported
Real Geeks Supported
Sendy Supported
Trylli AI Supported
Vonage Communications APIs (Nexmo) Supported
Wufoo Supported
ZonPages Supported

Integrations

Alore Not Supported
AppointmentCore Not Supported
ClearoutPhone Not Supported
Cyclr Not Supported
Desktop.com Not Supported
ElectroNeek Not Supported
Hyperise Not Supported
Inflowave Not Supported
LandingCube Not Supported
Make Not Supported
Morphic Not Supported
Phonesites Not Supported
PicSnippets Not Supported
Pluga Not Supported
Real Geeks Not Supported
Sendy Not Supported
Trylli AI Not Supported
Vonage Communications APIs (Nexmo) Not Supported
Wufoo Not Supported
ZonPages Not Supported
Claim Manychat and update features and information
Claim Manychat and update features and information
Claim SmartBot and update features and information
Claim SmartBot and update features and information