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About

Mantium’s AI platform promotes knowledge sharing and alignment within organizations helping teams work towards the same goals. With large distributed teams, a company’s knowledge management systems (KMS) are the key to collaborating and learning about processes, meetings, events, and more. With Mantium, we enable enterprises to quickly and easily find knowledge within KMS, using AI to return the best answers to questions. If Mantium doesn’t have the answer to your question, your team can provide updated information, and the AI will improve for future instances. With Mantium, you can search systems holistically, with Natural Language Processing (NLP), ensuring your team finds the information they need quickly. With our Slackbot integration, you can ask a question on Slack, with no need to switch to a separate app to get the answers you need.

About

Twig semantically analyzes your documentation, knowledge bases, and past support tickets. Answering complex customer questions and reducing costs by 30%. AI models are trained on publicly available data. Increase productivity and reduce variance in support quality. Twig is an AI layer that works on top of your existing customer support applications. Twig helps your support agents respond quickly to customers with better responses. We use the latest AI has to offer to make every support agent a superstar. AI scans through all your documentation, knowledge bases, support tickets, etc to provide a recommended response. Citations help you know that the response is accurate and increases trust. AI betters itself by learning from your agents. Improving agent productivity and keeping high-quality CSAT is critical to every CX organization. Brings higher minimum standards on response quality and helps agents notice potential risks in responses.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Companies looking for an end-to-end low-code AI platform to test, deploy, and monitor their AI process automations

Audience

Businesses and support agents seeking a tool to manage documentation, knowledge bases, and support tickets

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Mantium
mantiumai.com

Company Information

Twig
United States
www.twig.so/

Alternatives

Alternatives

Sana

Sana

Sana Labs
Alhena

Alhena

Alhena.ai
Shelf

Shelf

Shelf.io
Shelf

Shelf

Shelf.io

Categories

Categories

Integrations

AI Agents Directory
Amazon Comprehend
Amazon SageMaker
Amazon Textract
Dash
Docusaurus
Docz
Dropbox Paper
Eclipse PHP
FuelPHP
GitBook
GitHub
Google Chrome
Salesforce
ServiceNow
Slack
Zendesk

Integrations

AI Agents Directory
Amazon Comprehend
Amazon SageMaker
Amazon Textract
Dash
Docusaurus
Docz
Dropbox Paper
Eclipse PHP
FuelPHP
GitBook
GitHub
Google Chrome
Salesforce
ServiceNow
Slack
Zendesk
Claim Mantium and update features and information
Claim Mantium and update features and information
Claim Twig and update features and information
Claim Twig and update features and information