ManagerSeries

ManagerSeries

BuildingReports
The Service Manager

The Service Manager

Shining Brow Software
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About

Proper scheduling and dispatching field staff is critical to ensuring the working order and compliance of a building’s fire and safety devices. However, manual scheduling and dispatching can be cumbersome when managing staff across multiple facilities. BuildingReports has created a convenient online system that makes managing field staff easier and more accurate. ManagerSeries® allows users to conveniently schedule, dispatch and track inspections and service work while managing workflow through efficient calendar interfaces. Users can quickly view scheduled events by the month, week or day. ManagerSeries® also provides a listing of detailed inspection events for future years. Oversee an account or group of accounts through a secure online portal. Monitor company inspection activity with automatic email and SMS notifications.

About

Developed by Shining Brow Software, The Service Manager is an innovative platform that empowers organizations of all sizes by giving them unprecedented control over their field service and job cost related activities. Exclusively designed for organizations that install, support, service, and maintain assets, The Service Manager helps users successfully manage customer information, maintain service history, schedule and dispatch work, track costs, monitor service agreements, estimate and quote work, invoice, and more. Core features include preventative maintenance, quotations, contracts, service orders, estimates, graphical dispatch, resource scheduling, among others.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Anyone looking for a Service Dispatch solution

Audience

Created exclusively for organizations that install, service, support, and maintain assets.

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

$795.00/one-time
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

BuildingReports
Founded: 2000
United States
www2.buildingreports.com/solutions/service-staff-and-operations-scheduling.html

Company Information

Shining Brow Software
Founded: 2003
United States
www.shiningbrowsoftware.com

Alternatives

Alternatives

MO.S.T.

MO.S.T.

Mobile Software Technology

Categories

Service Dispatch Supported

Categories

Service Dispatch Features

Billing & Invoicing Supported
Call Center Management Supported
Contract Management Not Supported
Customer Database Supported
Inventory Control Not Supported
Job Management Supported
Job Tracking Supported
Mobile Access Not Supported
Routing Not Supported
Scheduling Supported
Self Service Portal Not Supported
Service History Tracking Supported
Technician Management Not Supported
Work Order Management Supported

Field Service Management Features

Billing & Invoicing Supported
Contact Database Supported
Contract Management Not Supported
Customer Database Supported
Dispatch Management Not Supported
Electronic Signature Not Supported
Inventory Management Supported
Mobile Access Not Supported
Payment Collection in the Field Supported
Quotes / Estimates Not Supported
Routing Not Supported
Scheduling Supported
Service History Tracking Supported
Time Clock Supported
Work Order Management Supported

Integrations

ScanSeries Supported

Integrations

ScanSeries Not Supported
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