Malcolm!

Malcolm!

Acknowledgement
pro-Forms

pro-Forms

ResourceTrack
+
+

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About

Malcolm! is a set of easy to use web based tools that help you interact with your users. Turn recurring tasks and procedures into Workflows (forms / user journeys). Create anything from a basic form to a complex multi-step customer journey. Start from scratch or use one of our pre-configured templates. Teach Malcolm! the answers to your Frequently Asked Questions and let your users find their own answers using natural language search or by browsing a Knowledge Base. Plus users can rate your answers helping you continually improve your content. If you already have a website or app we make it super easy to surface the content you create in Malcolm! via a variety of embed, widget, overlay and plugin options. If you don't have a website or you'd like to create a dedicated area for the content within Malcolm! you'll love our hosted Hub. Connect Malcolm! with over 1,000 third party apps or services. You can also integrate with your own systems via Webhooks.

About

Our solutions cater for the needs of any industry and aim to be simple and straightforward for all business users. pro-Forms® has proven a big hit with large and small organisations alike. No complicated configuration or options you'll pay for but never use. Simply switch Modules on and off as you need them. Online forms are a great solution for collecting information from people via a browser on a desktop, laptop, smartphone or tablet. With secure UK hosting and support - these forms are easy to create, brand and with numerous ways of being made available to your target audience. Then you'll already know how difficult it can be to stay in control and to communicate accurate information to the field team, customers and in-house departments. We provide a simple, easy to use solution that will meet the needs of your business - big or small - and without you having to pay for options you'll never use.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Any business or organisation who interacts with users (eg customers, staff, suppliers, tenants etc)

Audience

Field Service Management software for companies

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

£30.00/month
Please look at pricing on our website for more details
Free Version Not Supported
Free Trial Supported

Pricing

$15 per user per month
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Pros & Cons from Real Users

Pros

  • #1- Malcolm is easy to use, web-based platform. #2- Forms, site wizards and surveys are easy to add. #3- Easy to interact with users. #4- supports the designed FAQ section for users to get their questions answered.

Cons

  • #1- We had a positive response from users. No cons.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Acknowledgement
Founded: 2003
United Kingdom
malcolm.app

Company Information

ResourceTrack
United Kingdom
www.resourcetrack.co.uk

Alternatives

Alternatives

Easy Peasy Forms

Easy Peasy Forms

Easy Peasy Lemon Squeezy Forms
WP Fluent Forms

WP Fluent Forms

WPManageNinja

Categories

Forms Automation Supported
Portal Supported

Categories

Forms Automation Supported

Forms Automation Features

Approval Process Control Supported
Archiving & Retention Supported
Collaboration Supported
Document Indexing Supported
Drag & Drop Supported
Full Text Search Supported
Remote Document Access Supported
Rules-Based Workflow Supported
Text Editing Supported
Version Control Supported

Knowledge Management Features

Artificial Intelligence (AI) Not Supported
Cataloging / Categorization Not Supported
Collaboration Supported
Content Management Supported
Decision Tree Not Supported
Discussion Boards Not Supported
Full Text Search Supported
Knowledge Base Management Supported
Self Service Portal Supported

Portal Features

Chat Not Supported
Collaboration Not Supported
Content Management Supported
Document Management Supported
File Sharing Supported
Search Supported

Integrations

Asana Supported
Dropbox Supported
Easyflow Supported
HubSpot CRM Supported
HubSpot Customer Platform Supported
Jira Supported
Jira Work Management Supported
KonnectzIT Supported
Mailchimp Supported
Mailchimp Transactional Email (Mandrill) Supported
Trello Supported
Twilio Supported
Zapier Supported
Zendesk Supported
Zoho CRM Supported

Integrations

Asana Not Supported
Dropbox Not Supported
Easyflow Not Supported
HubSpot CRM Not Supported
HubSpot Customer Platform Not Supported
Jira Not Supported
Jira Work Management Not Supported
KonnectzIT Not Supported
Mailchimp Not Supported
Mailchimp Transactional Email (Mandrill) Not Supported
Trello Not Supported
Twilio Not Supported
Zapier Not Supported
Zendesk Not Supported
Zoho CRM Not Supported
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