Malcolm!

Malcolm!

Acknowledgement
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About

Malcolm! is a set of easy to use web based tools that help you interact with your users. Turn recurring tasks and procedures into Workflows (forms / user journeys). Create anything from a basic form to a complex multi-step customer journey. Start from scratch or use one of our pre-configured templates. Teach Malcolm! the answers to your Frequently Asked Questions and let your users find their own answers using natural language search or by browsing a Knowledge Base. Plus users can rate your answers helping you continually improve your content. If you already have a website or app we make it super easy to surface the content you create in Malcolm! via a variety of embed, widget, overlay and plugin options. If you don't have a website or you'd like to create a dedicated area for the content within Malcolm! you'll love our hosted Hub. Connect Malcolm! with over 1,000 third party apps or services. You can also integrate with your own systems via Webhooks.

About

Create and share beautiful online forms and surveys with Typeform, a versatile data collection tool for professionals. Typeform helps users build contact forms, quizzes, employee fedback surveys, suggestion box forms, and so much more. With its smooth and gorgeous interface, users can easily customize their forms to capture the information they need, see every change in real-time, and so much more. The solution also offers over 500 integrations and comes with simple analytics to give quick insights.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Any business or organisation who interacts with users (eg customers, staff, suppliers, tenants etc)

Audience

Freelancers, Design Enthusiasts, NGOs, Large Enterprises, Market Research Companies, Bloggers, and others.

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Not Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

£30.00/month
Please look at pricing on our website for more details
Free Version Not Supported
Free Trial Supported

Pricing

$25.00/month
Basic - free
Pro - $30/month
Pro - $59/month
Free Version Supported
Free Trial Supported

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 4.9 / 5
ease 5.0 / 5
features 4.8 / 5
design 5.0 / 5
support 4.5 / 5

Pros & Cons from Real Users

Pros

  • #1- Malcolm is easy to use, web-based platform. #2- Forms, site wizards and surveys are easy to add. #3- Easy to interact with users. #4- supports the designed FAQ section for users to get their questions answered.

Cons

  • #1- We had a positive response from users. No cons.

Pros & Cons from Real Users

Pros

  • Typeform is extremely easy to use and get setup. Typeform also provides extremely useful functionality for taking user responses like media, dynamic questions and more.
  • Typeform is an intuitive and appealing survey form constructor tool. It's a no-code survey builder tool, It helped me to easily build only using simple steps. The options to add a business logo and header on the survey makes it more vital for my usage.
  • Typeform is no code survey builder. It requires a simple drag and drops to build and customize the surveys. It gives you the flexibility to design and add custom brand logos and UI. You can also integrate this solution with email marketing.
  • Everyone is familiar with it and it has plenty of integrations.
  • Typeform is a powerful form and survey maker. It is a full fledged survey creation tool which supports multiple logics, functions and calculations and cover a wide niche with different conditions. The features it offers- - Supports file upload - Supports Payment Collection - Offers Customizable Thank You screen. - Supports Logics in forms.

Cons

  • Pricing, very, very expensive to use, it's a much better alternative than Google forms, but can get very pricey for larger teams.
  • Mobile view surveys are not very effective and reliable on browsers.
  • Not really, it does it's survey building job very well.
  • Not super customizable. Everyone who sees the layout knows that it's typeform.
  • It is very credible candidate for creating online survey forms. No Cons.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Acknowledgement
Founded: 2003
United Kingdom
malcolm.app

Company Information

Typeform
Founded: 2012
Spain
www.typeform.com

Alternatives

Alternatives

WP Fluent Forms

WP Fluent Forms

WPManageNinja

Categories

Forms Automation Supported
Portal Supported

Categories

Customer Feedback Supported
Data Collection Supported
Employee Survey Supported
Forms Automation Supported
Market Research Supported
Online Quiz Makers Supported
Survey Supported

Forms Automation Features

Approval Process Control Supported
Archiving & Retention Supported
Collaboration Supported
Document Indexing Supported
Drag & Drop Supported
Full Text Search Supported
Remote Document Access Supported
Rules-Based Workflow Supported
Text Editing Supported
Version Control Supported

Knowledge Management Features

Artificial Intelligence (AI) Not Supported
Cataloging / Categorization Not Supported
Collaboration Supported
Content Management Supported
Decision Tree Not Supported
Discussion Boards Not Supported
Full Text Search Supported
Knowledge Base Management Supported
Self Service Portal Supported

Portal Features

Chat Not Supported
Collaboration Not Supported
Content Management Supported
Document Management Supported
File Sharing Supported
Search Supported

Forms Automation Features

Approval Process Control Not Supported
Archiving & Retention Supported
Collaboration Supported
Document Indexing Not Supported
Drag & Drop Supported
Full Text Search Not Supported
Remote Document Access Supported
Rules-Based Workflow Supported
Text Editing Supported
Version Control Not Supported

Market Research Features

Benchmarking Not Supported
Compensation Management Not Supported
Data Management Not Supported
Email / Online Not Supported
Face-to-Face Not Supported
Panel Management Not Supported
Paper-Based Not Supported
Phone-Based Not Supported
Sample Management Not Supported
Statistical Analysis Not Supported
Survey Management Supported

Survey Features

Custom Survey URLs Not Supported
Data Analysis Tools Supported
Email Marketing Supported
Mobile Survey Supported
Offline Response Collection Not Supported
Paper Survey Not Supported
Question Branching Supported
Question Library Not Supported
Site Intercept Survey Not Supported
Skip Logic Supported
Supports Audio / Images / Video Supported

Integrations

Easyflow Supported
HubSpot CRM Supported
HubSpot Customer Platform Supported
KonnectzIT Supported
Mailchimp Supported
Zapier Supported
4Degrees Not Supported
Asana Supported
Buildfire Not Supported
Capture by MOVology Not Supported
Clay Not Supported
Integry Not Supported
Jotform Not Supported
Ketch Not Supported
NeverBounce Not Supported
Prepr Not Supported
TIQ Not Supported
Tadata Not Supported
Vaiz Not Supported
Viable Not Supported

Integrations

Easyflow Supported
HubSpot CRM Supported
HubSpot Customer Platform Supported
KonnectzIT Supported
Mailchimp Supported
Zapier Supported
4Degrees Supported
Asana Not Supported
Buildfire Supported
Capture by MOVology Supported
Clay Supported
Integry Supported
Jotform Supported
Ketch Supported
NeverBounce Supported
Prepr Supported
TIQ Supported
Tadata Supported
Vaiz Supported
Viable Supported
Claim Malcolm! and update features and information
Claim Malcolm! and update features and information
Claim Typeform and update features and information
Claim Typeform and update features and information