MailMeter

MailMeter

Waterford Technologies
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About

MailMeter is a cloud or on-premise based email management and compliance platform where you can find every single email in your organization, conduct eDiscovery, freedom of information, and DSAR’s searches on past email activity, email messages and attachments, directly from your desktop anywhere. The email archiving solution gives you the ability to narrow the scope of your search across email using clearly defined criteria. It offers group searching, tagging, export capabilities and much more. Email data management and compliance start with visibility – Waterford Technologies gives our clients the visibility they need for effective monitoring, eDiscovery, auditing, and reporting across a variety of data regulation standards. MailMeter empowers you to easily reduce email risk, detect and respond in real-time to threats, and prove regulatory compliance.

About

Smarsh is an AI-powered communications intelligence platform built for regulated industries. It captures, stores, and monitors communications across voice, email, mobile, chat, video, and emerging digital channels at scale. Designed to meet strict regulatory requirements, Smarsh helps organizations comply with SEC, FINRA, MiFID II, FCA, and global recordkeeping standards. Advanced AI analytics surface risks, uncover insights, and identify patterns hidden within massive volumes of communications data. The platform enables proactive risk mitigation by detecting issues such as insider trading, misconduct, and data misuse early. Its cloud-native architecture delivers hyperscalability, performance, and enterprise-grade security. Smarsh turns communications data into actionable intelligence that strengthens compliance and decision-making.

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Organizations that need to perform frequent in-depth searching and analysis for compliance, public records and eDiscovery on past email activity, email messages and attachments

Audience

Smarsh is designed for regulated organizations—including financial services firms, large enterprises, and public sector agencies—that require secure, AI-powered communications compliance and intelligence at scale

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$4/user/month
SaaS pricing available for cloud version and SaaS and perpetual pricing available for on-premise version.
Free Version Not Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 5.0 / 5
ease 4.7 / 5
features 4.7 / 5
design 4.7 / 5
support 5.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Pros & Cons from Real Users

Pros

  • Has been invaluable for stubbing on-premise mailboxes, retrieving emails from staff who have left the organisation and as a public sector body it greatly assists us to deal with FOI requests in a timely fashion.
  • I like that there is a consolidation of features into a single pane so that I can easily access all features.
  • Invaluable for retrieving emails from staff who have left the organisation, and who's exchange accounts have been deleted. We are a public sector body, so greatly simplifies FOI requests. Individual Search functionality means less support calls to the IT helpdesk as users can search their own repositories without assistance Very powerful Boolean searches

Cons

  • Storage space for the archives was a problem for us when we had the system on-premise but that has been resolved now with the migration to the Cloud.
  • Some residual issues on updating search query indices.
  • On Prem solution needs Microsoft SQL licencing - resolved by moving to a cloud hosted environment

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

Waterford Technologies
Founded: 2000
United States, Ireland, United Kingdom
waterfordtechnologies.com

Company Information

Smarsh
Founded: 2002
United States
www.smarsh.com

Alternatives

Alternatives

Categories

Compliance Supported
eDiscovery Supported
Email Archiving Supported
Email Management Supported

Categories

Archiving Supported
Call Recording Supported
eDiscovery Supported
Email Archiving Supported
File Archiving Supported
RegTech Supported

Email Archiving Features

Access Control Supported
Backup Management Supported
Compliance Management Supported
Data Deduplication Supported
Data Export Supported
eDiscovery Supported
Encryption Supported
Retention Management Supported
Storage Management Supported
Threat Protection Supported

eDiscovery Features

Case Analytics Not Supported
Compliance Management Supported
Discussion Threads Supported
Document Indexing Supported
Document Tracking Not Supported
Full Text Extraction Supported
Keyword Search Supported
Metadata Extraction Supported
Topic Clustering Supported

Compliance Features

Archiving & Retention Supported
Artificial Intelligence (AI) Not Supported
Audit Management Supported
Compliance Tracking Supported
Controls Testing Not Supported
Environmental Compliance Not Supported
FDA Compliance Supported
HIPAA Compliance Supported
Incident Management Not Supported
ISO Compliance Not Supported
OSHA Compliance Supported
Risk Management Supported
Sarbanes-Oxley Compliance Supported
Surveys & Feedback Not Supported
Version Control Not Supported
Workflow / Process Automation Not Supported

Email Management Features

Data Recovery Supported
Email Archiving Supported
Email Deletion Not Supported
Email Discovery Not Supported
Email Monitoring Supported
Email Recall Not Supported
Queue Manager Not Supported
Response Management Supported
Routing Not Supported
Shared Inboxes Supported
Signature Management Not Supported
Spam Blocker Not Supported
Whitelisting / Blacklisting Not Supported

Email Archiving Features

Access Control Supported
Backup Management Not Supported
Compliance Management Not Supported
Data Deduplication Not Supported
Data Export Supported
eDiscovery Supported
Encryption Supported
Retention Management Supported
Storage Management Not Supported
Threat Protection Not Supported

eDiscovery Features

Case Analytics Supported
Compliance Management Supported
Discussion Threads Supported
Document Indexing Supported
Document Tracking Supported
Full Text Extraction Supported
Keyword Search Supported
Metadata Extraction Supported
Topic Clustering Supported

Integrations

Microsoft Exchange Supported
Microsoft Outlook Supported
Constant Contact Not Supported
Facebook Not Supported
Gmail Supported
Google Workspace Not Supported
Intulse Not Supported
Microsoft OneDrive Not Supported
Microsoft Teams Not Supported
Moxo Not Supported
MyRepChat Not Supported
Salesforce Not Supported
Salesforce Marketing Cloud Account Engagement Not Supported
Skype Not Supported
Slack Not Supported
Squarespace Not Supported
Vimeo Not Supported
WhatsApp Not Supported
Zoom Not Supported
Zoom Team Chat Not Supported

Integrations

Microsoft Exchange Supported
Microsoft Outlook Supported
Constant Contact Supported
Facebook Supported
Gmail Not Supported
Google Workspace Supported
Intulse Supported
Microsoft OneDrive Supported
Microsoft Teams Supported
Moxo Supported
MyRepChat Supported
Salesforce Supported
Salesforce Marketing Cloud Account Engagement Supported
Skype Supported
Slack Supported
Squarespace Supported
Vimeo Supported
WhatsApp Supported
Zoom Supported
Zoom Team Chat Supported
Claim MailMeter and update features and information
Claim MailMeter and update features and information
Claim Smarsh and update features and information
Claim Smarsh and update features and information