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About

MailClark is an external communications bot solution that centralizes all correspondences into Slack or MS Teams for easier communication. With MailClark, users can allow the bot to host the help desk of their customer support team, create a team inbox for their sales or marketing team, and more. MailClark also features a shared inbox that stores mentions, internal-only comments, collision detection, and more. Be faster and better in your customers, suppliers, colleagues replies as well as in engaging conversation with your team. Get "Too Fast Too Furious" in your workspace. Collectively manage your external messages from customers or any external contacts, directly in your collaborative tool (Slack or Microsoft Teams). Never miss any external messages, email, Facebook or Twitter messages. MailClark reminds you to take care of each of your customers or external contacts.

About

SupportBee’s support ticket system enables teams to organize, prioritize and collaborate on customer support emails. SupportBee’s shared inbox works just like email. We stay invisible to your customers, retaining the personal touch of email. However, unlike a traditional email inbox, we offer your team a frictionless way to collaborate by assigning tickets to teams and agents. Everyone knows exactly what they are responsible for and nothing slips through the cracks. Our integrated knowledge base software empowers your customers to help themselves. Your customers can find answers to their questions without having to write to customer support. KBee also integrates tightly with our Shared Inbox, which enables your team to easily insert links to relevant customer support articles when replying to your customers.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Companies searching for a solution to manage and improve their communication operations

Audience

Customer Service solution for companies

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$9.00/month
Free Version
Free Trial

Pricing

$49 per month
Free Version
Free Trial

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

MailClark
Founded: 2015
France
mailclark.ai

Company Information

SupportBee
Founded: 2011
United States
supportbee.com

Alternatives

Alternatives

SympoQ

SympoQ

Escon ltd
EvantoDesk

EvantoDesk

Evanto
Superhuman Mail

Superhuman Mail

Superhuman
Cora

Cora

Every
Teamwork Desk

Teamwork Desk

Teamwork.com

Categories

Categories

Email Management Features

Data Recovery
Email Archiving
Email Deletion
Email Discovery
Email Monitoring
Email Recall
Queue Manager
Response Management
Routing
Shared Inboxes
Signature Management
Spam Blocker
Whitelisting / Blacklisting

Help Desk Features

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
Incident Management
Interaction Tracking
IT Asset Management
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

Integrations

Slack
Asana
Basecamp
CA Flowdock
Capsule
ClickUp
Desktop.com
Facebook
FormCrafts
GitHub
Insightly
Integry
Jira
Jira Work Management
Microsoft Teams
Quickwork
Revamp CRM
Teamwork.com
Zapier
Zoho CRM

Integrations

Slack
Asana
Basecamp
CA Flowdock
Capsule
ClickUp
Desktop.com
Facebook
FormCrafts
GitHub
Insightly
Integry
Jira
Jira Work Management
Microsoft Teams
Quickwork
Revamp CRM
Teamwork.com
Zapier
Zoho CRM
Claim MailClark and update features and information
Claim MailClark and update features and information
Claim SupportBee and update features and information
Claim SupportBee and update features and information