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About

Ideagen Mail Manager is email management software for Microsoft Outlook that files project emails into your own systems so correspondence stays organized, searchable and audit-ready. Its Prompt & Predict feature learns your filing habits and suggests the right location as emails are sent and received, and emails can be filed to SharePoint, OneDrive or Ideagen Collaboration Portal. Advanced search covers subject, body, attachment name and even meeting location, using the relationships between projects, clients and deadlines. Files saved to shared folders stay accessible to project members, so project histories remain with the organization when colleagues leave. Compliance reports and audit trails help when auditors or clients ask for communication records. Serves AEC, professional services, financial services, legal, consultancy, logistics, government and property.

About

Timworks is the only client support and communication app for businesses that make customer support effortless and has secure audit trails and unlimited client seats. Timworks seamlessly integrates with all of your favorite tools, so you can work faster and more efficiently. Send invoices from the chat straight to Dext or HubDoc in a snap. Sleep easy knowing your client's data is safe and secure with Timworks. Our platform is GDPR compliant, so you can be sure that you're always audit trail ready and keeping your clients' information protected. Ditch the email threads, with real-time communication you not only show your clients you care but solve queries in seconds. Simply add your colleague to the relevant clients and enjoy some well-deserved time off. Your clients are also in the good hands of our assistant, which is powered by ChatGPT and ready to answer queries and questions, saving you hours every week.

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Not Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Project and compliance teams in AEC and professional services that use Outlook.

Audience

Accountants in search of a solution to build better relationships with their clients

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

$63.84 per month
Free Version Supported
Free Trial Supported

Reviews/Ratings

Overall 2.0 / 5
ease 4.0 / 5
features 2.0 / 5
design 2.0 / 5
support 1.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Pros & Cons from Real Users

Pros

  • simple to use when using pc. No support on mobile device. Look elsewhere for similar service. Not the best choice.

Cons

  • too many limitations and shady support staff. Does not support mobile devices for filing sent emails.

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Company Information

Ideagen
Founded: 1993
United Kingdom
www.mailmanager.com

Company Information

Timworks
United Kingdom
www.timworks.com

Alternatives

CloudFiler

CloudFiler

Dinamich Ltd

Alternatives

eFiler

eFiler

Irradiant Ltd.

Categories

Email Management Supported

Categories

Customer Service Supported

Email Management Features

Data Recovery Not Supported
Email Archiving Not Supported
Email Deletion Not Supported
Email Discovery Not Supported
Email Monitoring Supported
Email Recall Not Supported
Queue Manager Not Supported
Response Management Not Supported
Routing Not Supported
Shared Inboxes Supported
Signature Management Not Supported
Spam Blocker Not Supported
Whitelisting / Blacklisting Not Supported

Integrations

AutoEntry Not Supported
ChatGPT Not Supported
Datamolino Not Supported
Dext Commerce Not Supported
Hubdoc Not Supported
Microsoft Outlook Supported
Slack Not Supported
Xero Not Supported

Integrations

AutoEntry Supported
ChatGPT Supported
Datamolino Supported
Dext Commerce Supported
Hubdoc Supported
Microsoft Outlook Not Supported
Slack Supported
Xero Supported
Claim Ideagen Mail Manager and update features and information
Claim Ideagen Mail Manager and update features and information
Claim Timworks and update features and information
Claim Timworks and update features and information