MSP360 RMM

MSP360 RMM

MSP360
SpinOne

SpinOne

Spin.AI
+
+

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About

MSP360 RMM enables users to efficiently manage all aspects of their IT infrastructure within a single dashboard. Features include system resource monitoring, software deployment, patch management, alerting, remote access, scripting, and more. Licensed per admin with unlimited endpoints. Main features: - System resource and performance monitoring - Windows patch management - Software deployment - Reporting - Device management - Antivirus management - Alerting - PowerShell scripting - Remote access

About

SpinOne is an AI-powered SaaS data protection platform combining backup and recovery, Data Leak and Loss Prevention (DLP), SaaS Security Posture Management (SSPM), and ransomware protection for Google Workspace, Microsoft 365, Salesforce, and Slack. SpinOne provides automated Google Workspace backup and Microsoft 365 backup software, protecting Gmail, Google Drive, Shared Drives, Calendar, Contacts, Exchange Online, OneDrive, SharePoint, and Teams. IT teams can perform granular restores and point-in-time recovery after accidental deletion, ransomware, insider threats, or security incidents. Unlike traditional backup software, SpinOne combines cloud backup, data recovery, SaaS security, DLP, and continuous monitoring. Recognized by Gartner in the Market Guide for SaaS Security Posture Management and Cyber Defense Magazine Global InfoSec Awards for SaaS/Cloud Security, Secure SaaS Backup, Ransomware Protection for SaaS Data, Browser Security, and Data Security Posture Management.

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

MSPs, IT technicians, SMBs

Audience

Midmarket and enterprise organizations that rely on Google Workspace, Microsoft 365, Salesforce, and/or Slack

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

Please contact MSP360 for pricing details.
Free Version Not Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 4.8 / 5
ease 4.5 / 5
features 5.0 / 5
design 4.5 / 5
support 4.5 / 5

Reviews/Ratings

Overall 4.9 / 5
ease 4.9 / 5
features 4.9 / 5
design 4.9 / 5
support 4.3 / 5

Pros & Cons from Real Users

Pros

  • Starting from CloudBerry Backup it is easy to configure our backups in the cloud so that they can be adapted to other software or platforms. In fact, within CloudBerry Backup we get full control of our ability to save backups to other sites, and the quality and speed that these backups will have.
  • The nice thing about this application is that compared to others it does not go through a constant loss of license validity and updates that limit new features. Its cost is more affordable than others and it has other pricing packages that have adapted a lot to our budget. In addition, it is the best option for use among many others in terms of storage capacity and affordable costs.
  • Because CloudBerry Backup is so innovative when it comes to managing different versions of the same file, it is possible to create virtually infinite copies without it being confusing or complicated to access them in a row. CloudBerry Backup has good compression capabilities, so exporting Zip files is fast.
  • MSP360 allows compressing and backup process. It supports almost every storage options, like google cloud, Microsoft azure. Every cloud files are encrypted. The file recovery process is very straightforward.

Cons

  • CloudBerry Backup does not allow us to make backups to run at the same time, which leads to working with one backup at a time. This may depend directly on the number of external hard drives being used on the same computer. We do not recommend sending copies from one backup to another, to avoid errors and losses.
  • The application offers a cloud storage limit of 1TB in all its paid versions except the most expensive one. For us as a company, the 1TB extension is not large enough for us as we deal with daily files with weights around 2GB in total, which has led us to points where we have to delete information or migrate to another platform.
  • There is a big problem with CloudBerry Backup when you have to work with multimedia material, and that is that, if you are uploading the material to the cloud, the uploads usually have seemingly random pauses when leaving CloudBerry Backup in the background, which complicates a bit the management if you are carrying out other tasks, forcing you to stay within the platform.
  • I didn't found any cons with MSP360. It works extremely well what it says.

Pros & Cons from Real Users

Pros

  • All in One, 24/7 automated, AI-driven, API-based.
  • * Costwise was very affordable, nonprofit pricing too * Easy to setup * Able to choose which account to restore emails to (super useful! for our org we often had to track down receipts...)
  • 24/7 protection against ransomcloud attacks, identifies the number of encrypted files, recovers the files automatically from the last successfully backed up version.
  • Blocks suspicious apps and extensions within the Google Workspace domain, Data Backup & Disaster Recovery, Trash bin tracking, Retention Policy.
  • Data restore, ransomware protection, apps security and risk assessment, easy to set up, activity monitoring.

Cons

  • The price can be lower, but on the other hand, it is worth it.
  • * None to speak of. It was an easy to use tool that served our needs for a time.
  • Didn't find any cons as of yet. Works smooth for me.
  • Didn't find any cons that are worth talking about.
  • Customer support could be better, but overall pretty good.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

MSP360
Founded: 2011
United States
hubs.ly/Q012m0Hy0

Company Information

Spin.AI
Founded: 2017
United States
www.spin.ai

Alternatives

Alternatives

ArchiverFS

ArchiverFS

MLtek Limited
Cyberduck

Cyberduck

Iterate
Datto SaaS Protection

Datto SaaS Protection

Datto, a Kaseya company

Categories

Backup Supported
RMM Supported

Categories

Backup Features

Backup Log Supported
Backup Scheduling Supported
Cloud Backup Supported
Compression Supported
Continuous Backup Supported
Encryption Supported
Incremental Backup Supported
Local Server Options Supported
Remote Server Options Supported
Secure Data Storage Supported
Web Access / Restoration Supported

RMM Features

Deployment Management Supported
For MSPs Supported
IT Asset Management Not Supported
Mobile Access Not Supported
Network Monitoring Supported
Patch Management Supported
Real-time Alerts Supported
Remediation Management Not Supported

Backup Features

Backup Log Supported
Backup Scheduling Supported
Cloud Backup Supported
Compression Supported
Continuous Backup Supported
Encryption Supported
Incremental Backup Supported
Local Server Options Supported
Remote Server Options Supported
Secure Data Storage Supported
Web Access / Restoration Supported

Data Loss Prevention Features

Compliance Reporting Not Supported
Incident Management Supported
Policy Management Supported
Sensitive Data Identification Supported
Web Threat Management Not Supported
Whitelisting / Blacklisting Supported

Application Security Features

Analytics / Reporting Supported
Open Source Component Monitoring Not Supported
Source Code Analysis Not Supported
Third-Party Tools Integration Not Supported
Training Resources Not Supported
Vulnerability Detection Supported
Vulnerability Remediation Supported

Business Continuity Features

Backup Log Supported
Backup Scheduling Supported
Compression Not Supported
Continuous Backup Supported
Encryption Supported
Incremental Backup Supported
Local Server Options Supported
Multiple System Support Not Supported
Remote Server Options Supported
Secure Data Storage Supported
Web Access / Restoration Supported

Cloud Management Features

Access Control Supported
Billing & Provisioning Supported
Capacity Analytics Supported
Cost Management Not Supported
Demand Monitoring Not Supported
Multi-Cloud Management Supported
Performance Analytics Not Supported
SLA Management Not Supported
Supply Monitoring Not Supported
Workflow Approval Supported

Compliance Features

Archiving & Retention Supported
Artificial Intelligence (AI) Not Supported
Audit Management Supported
Compliance Tracking Not Supported
Controls Testing Not Supported
Environmental Compliance Not Supported
FDA Compliance Not Supported
HIPAA Compliance Supported
Incident Management Not Supported
ISO Compliance Not Supported
OSHA Compliance Not Supported
Risk Management Supported
Sarbanes-Oxley Compliance Not Supported
Surveys & Feedback Not Supported
Version Control Supported
Workflow / Process Automation Supported

Cybersecurity Features

AI / Machine Learning Not Supported
Behavioral Analytics Not Supported
Endpoint Management Not Supported
Incident Management Supported
IOC Verification Not Supported
Tokenization Not Supported
Vulnerability Scanning Supported
Whitelisting / Blacklisting Supported

Data Recovery Features

Web Access / Restoration Supported
Backup Log Supported
Backup Scheduling Supported
Compression Not Supported
Continuous Backup Supported
Encryption Supported
Incremental Backup Supported
Local Server Options Supported
Multiple System Support Supported
Remote Server Options Supported
Secure Data Storage Supported

Data Security Features

Alerts / Notifications Supported
Antivirus/Malware Detection Supported
At-Risk Analysis Not Supported
Audits Not Supported
Data Center Security Not Supported
Data Classification Supported
Data Discovery Supported
Data Loss Prevention Supported
Data Masking Not Supported
Data-Centric Security Not Supported
Database Security Not Supported
Encryption Not Supported
Identity / Access Management Supported
Logging / Reporting Supported
Mobile Data Security Not Supported
Monitor Abnormalities Supported
Policy Management Supported
Secure Data Transport Not Supported
Sensitive Data Compliance Not Supported

Incident Management Features

Audit Trail Not Supported
Corrective Actions (CAPA) Not Supported
Disaster Recovery Supported
Incident Reporting Supported
IT Incident Management Supported
OSHA Compliance Not Supported
Root-Cause Diagnosis Not Supported
Safety Management Not Supported
Task Management Not Supported
Ticket Management Not Supported

Incident Response Features

Attack Behavior Analytics Supported
Automated Remediation Supported
Compliance Reporting Not Supported
Forensic Data Retention Not Supported
Incident Alerting Supported
Incident Database Supported
Incident Logs Supported
Incident Reporting Not Supported
Privacy Breach Reporting Not Supported
Security Orchestration Supported
SIEM Data Ingestion / Correlation Supported
SLA Tracking / Management Not Supported
Threat Intelligence Supported
Timeline Analysis Not Supported
Workflow Automation Supported
Workflow Management Supported

SaaS Management Features

License Management Not Supported
Onboarding Not Supported
Renewal Management Not Supported
SaaS Operations Management Not Supported
Shadow IT Detection Supported
Spend Management Not Supported
Subscription Management Not Supported
Usage Tracking / Analytics Not Supported
Vendor Management Not Supported

Server Backup Features

Backup Scheduling Supported
Bare-Metal Restore Not Supported
Compression Not Supported
Continuous Backup Supported
Differential Backup Not Supported
Disaster Recovery Supported
Encryption Supported
Incremental Backup Supported
VM Backup Not Supported

Integrations

Control D Supported
Google Workspace Not Supported
MSP360 Connect Supported
MSP360 Managed Backup Supported
Microsoft 365 Not Supported
Salesforce Not Supported
Slack Not Supported

Integrations

Control D Not Supported
Google Workspace Supported
MSP360 Connect Not Supported
MSP360 Managed Backup Not Supported
Microsoft 365 Supported
Salesforce Supported
Slack Supported
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