MOON Chat

MOON Chat

THE MOON Agency
Waslo

Waslo

Tec-ads LTD (Waslo)
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About

MOON Chat is a hosted AI chatbot and customer-messaging tool for online stores and business websites. It uses a store's product catalog, pages and policies to answer visitor questions and present product cards with images, prices and links, with availability checked before products are recommended. It can also retrieve order and tracking information for verified customers, collect contact details for follow-up, and route conversations across a website widget, WhatsApp, Facebook Messenger and Instagram. Store teams can take over social conversations when needed. MOON Chat connects with Gomag, Shopify, WooCommerce and PrestaShop stores, as well as Google Merchant product feeds, and can be added to WordPress and other websites. The service is offered as a cloud subscription with tiered monthly plans and a trial; its Shopify app also has a free plan.

About

Waslo is a cloud-based AI customer messaging agent for businesses that handle sales and support through messaging channels. It responds across WhatsApp, Instagram, Messenger, Telegram, Outlook email and website chat using a business’s documents, website content and product catalog. The agent can answer product questions, qualify leads, assign conversation topics, route chats to team members and hand conversations to a human. It can also book appointments through connected calendars, send voice-note replies and work with store catalogs and CRM webhooks. Teams can manage conversations through a shared inbox and connect WhatsApp by QR code or through the official WhatsApp Business API. Waslo serves clinics, real estate firms, restaurants, online stores, agencies and other businesses that communicate with customers digitally. It is offered as a hosted service with pay-as-you-go credits and a subscription plan.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Online stores and business websites that want an AI assistant answering customers from their real catalog and pages

Audience

Small and growing businesses (clinics, real estate, restaurants, online stores) that sell and support customers over WhatsApp, Instagram and other chat channels

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Not Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

€39/month
Monthly plans start at €39 and include higher tiers at €79 and €149. Longer commitments may receive discounts; usage limits and included channels vary by plan. Additional setup or channel charges may apply. The Shopify app separately offers a free plan and paid plans.
Free Version Not Supported
Free Trial Supported

Pricing

$9 one-time
Pay-as-you-go packs: $9 for 600 credits, $29 for 2,200, $79 for 6,500, and $199 for 18,000. Credits do not expire while the account remains active. Growth is $149/month or $119/month billed annually ($1,428/year), with unlimited usage subject to fair use. New accounts receive 75 free credits. Optional custom onboarding is $199 one-time.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

THE MOON Agency
Founded: 2019
Romania
moonchat.ro/en/

Company Information

Tec-ads LTD (Waslo)
Founded: 2026
Türkiye
waslo.io

Alternatives

MOON Post

MOON Post

THE MOON Agency

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Chakra Chat

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Categories

AI Chatbots Supported

Categories

AI Agents Supported

Integrations

Facebook Messenger Supported
Instagram Supported
Shopify Supported
Telegram Supported
WhatsApp Supported
Cal.com Not Supported
Gomag Supported
Google Calendar Not Supported
Google Merchant Center Supported
HubSpot CRM Not Supported
Microsoft Outlook Not Supported
Notion Not Supported
PrestaShop Supported
Salla Not Supported
WooCommerce Supported
WordPress Supported
Zid Not Supported
ikas Not Supported

Integrations

Facebook Messenger Supported
Instagram Supported
Shopify Supported
Telegram Supported
WhatsApp Supported
Cal.com Supported
Gomag Not Supported
Google Calendar Supported
Google Merchant Center Not Supported
HubSpot CRM Supported
Microsoft Outlook Supported
Notion Supported
PrestaShop Not Supported
Salla Supported
WooCommerce Not Supported
WordPress Not Supported
Zid Supported
ikas Supported
Claim MOON Chat and update features and information
Claim MOON Chat and update features and information
Claim Waslo and update features and information
Claim Waslo and update features and information