MOON Chat

MOON Chat

THE MOON Agency
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About

MOON Chat is a hosted AI chatbot and customer-messaging tool for online stores and business websites. It uses a store's product catalog, pages and policies to answer visitor questions and present product cards with images, prices and links, with availability checked before products are recommended. It can also retrieve order and tracking information for verified customers, collect contact details for follow-up, and route conversations across a website widget, WhatsApp, Facebook Messenger and Instagram. Store teams can take over social conversations when needed. MOON Chat connects with Gomag, Shopify, WooCommerce and PrestaShop stores, as well as Google Merchant product feeds, and can be added to WordPress and other websites. The service is offered as a cloud subscription with tiered monthly plans and a trial; its Shopify app also has a free plan.

About

NexxoSync is a cloud-based integration hub for online sellers that connects marketplaces, online stores and ERP systems, including Mercado Libre, eBay, Shopify, WooCommerce, Tiendanube, PrestaShop, Odoo and Producteca. Users configure data flows for product catalogs, inventory, prices, orders and customer records. The service can sync stock by variation and warehouse, apply channel-specific price rules, publish products with images and attributes, and transfer orders between connected systems. Synchronization runs in real time where supported, with scheduled runs as a fallback. Users can simulate changes before activation and review run history, retries and alerts. NexxoSync also offers AI assistants for website chat and for handling Mercado Libre buyer questions and claims. It is designed for merchants and teams operating multiple sales channels alongside a central store or ERP.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Online stores and business websites that want an AI assistant answering customers from their real catalog and pages

Audience

E-commerce sellers who sell on more than one channel — Mercado Libre, eBay, Shopify, WooCommerce, Tiendanube, PrestaShop — and run their back office in Odoo or Producteca. Also agencies and integrators who manage stores for their clients.

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Not Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

No images available

Pricing

€39/month
Monthly plans start at €39 and include higher tiers at €79 and €149. Longer commitments may receive discounts; usage limits and included channels vary by plan. Additional setup or channel charges may apply. The Shopify app separately offers a free plan and paid plans.
Free Version Not Supported
Free Trial Supported

Pricing

$29
Free Version Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

THE MOON Agency
Founded: 2019
Romania
moonchat.ro/en/

Company Information

NexxoSync
Founded: 2026
Argentina
nexxosync.com

Alternatives

MOON Post

MOON Post

THE MOON Agency

Alternatives

No Alternatives
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Ochatbot

Ochatbot

Ometrics

Categories

AI Chatbots Supported

Categories

B2B eCommerce Supported

Integrations

Facebook Messenger Supported
Gomag Supported
Google Merchant Center Supported
Instagram Supported
PrestaShop Supported
Shopify Supported
Telegram Supported
WhatsApp Supported
WooCommerce Supported
WordPress Supported

Integrations

Facebook Messenger Not Supported
Gomag Not Supported
Google Merchant Center Not Supported
Instagram Not Supported
PrestaShop Not Supported
Shopify Not Supported
Telegram Not Supported
WhatsApp Not Supported
WooCommerce Not Supported
WordPress Not Supported
Claim MOON Chat and update features and information
Claim MOON Chat and update features and information
Claim NexxoSync and update features and information
Claim NexxoSync and update features and information