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About

Mindbody is a comprehensive software platform designed to help businesses in the fitness, wellness, and beauty industries streamline their operations. The platform offers tools for scheduling, point-of-sale management, marketing automation, and client engagement, making it easier for businesses to manage appointments, memberships, and payments. Mindbody also provides an app for users to discover local services, book appointments, and manage their wellness experiences. With scalable solutions and robust analytics, Mindbody helps businesses grow while enhancing customer satisfaction and engagement.

About

Pike13 software is built for gyms and fitness studios, music and swim schools, education centers and other businesses that run on a class- or appointment- based model. The software helps business owners and their staff manage schedules and enrollments, billing and payroll, client information and more. The intuitive, mobile-friendly Pike13 interface helps business owners and their staff spend less time struggling with administration and more time with clients. Free mobile apps simplify schedule and client management, as well as streamline the check-in process. Automated, targeted reporting helps business owners measure the health of their business and focus on the information they need to know to make data-driven business decisions. Pike13 customer service un-matched. Each new Pike13 customer is assigned a dedicated onboarding specialist to help guide software setup. The rockstar Pike13 customer care team regularly goes above and beyond to assist with customer questions.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Mindbody is designed for business owners in the fitness, wellness, and beauty sectors looking for a comprehensive platform to manage appointments, payments, and client engagement while enhancing operational efficiency

Audience

Pike13 software is built for gyms and fitness studios, music and swim schools, education centers and other businesses that run on a class- or appointment- based model.

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$79/month
Free Version Not Supported
Free Trial Not Supported

Pricing

$129.00/month
$129/month Business plan $179/month Pro plan custom Enterprise pricing.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 3.4 / 5
ease 3.4 / 5
features 3.4 / 5
design 3.0 / 5
support 3.0 / 5

Reviews/Ratings

Overall 3.7 / 5
ease 3.7 / 5
features 3.0 / 5
design 3.3 / 5
support 3.7 / 5

Pros & Cons from Real Users

Pros

  • Mindbody has some really great features. You can track attendance, connect to external apps for booking, track revenue, link to emails, marketing and other campaigns. These are all great features. Setting pricing is seamless and allowing for clients to book in and sign up for memberships using that pricing is also seamless.
  • I wish the app had way more features. Most functions are only accessible through a desktop computer, which is fairly impractical.
  • Can be used for daily business in the fitness industry. Available in both desktop web and app so that we can have multiple admin accesses.
  • MINDBODY is a business management software. Online scheduling and booking options are available. Advanced reporting system. Track our sales and progress. Easily accessible. Easy to navigate and understand. Amazing customer support. Seamless to take payments and schedule employees. Pretty well integration.
  • Such a waste of software resources. It's very outdated and is hard to use and set up no matter your business.

Cons

  • Because the system is built for so many styles of fitness businesses it offers too many options. The system can be heavy for a small fitness studio. It would be better if the system came pre setup with ideal functionality for your studio.
  • I wish the app was more similar to the desktop site, and had more features.
  • Not easy to reset password, can have bugs at times.
  • Pretty good software. Easy to setup. No dislikes till now.
  • I dislike this software because it's so cookie cutter.

Pros & Cons from Real Users

Pros

  • The Pike13 system is a user friendly scheduling system that is relatively painless to install, easily syncs with an existing website, and is intuitive to use for clients and staff. The note system for both internal and external communications is excellent.
  • The user interface is much simpler than UI like mind-body. Pike has a wide range of features and ways to add services and if you encounter any gaps, you can likely create a custom solution with some clever thinking using the existing offerings. Customer support is REALLY good.

Cons

  • Some of the client management and billing is clunky.
  • Not tailored to gyms that work with kids, so managing parent> child accounts sometimes runs into issues, especially in the branded pike13 client app.

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

Mindbody
Founded: 2000
United States
www.mindbodyonline.com

Company Information

Pike13
Founded: 2012
United States
www.pike13.com

Alternatives

Alternatives

Compete Club Management

Compete Club Management

Jonas Fitness, Inc.
Acuity Scheduling

Acuity Scheduling

Squarespace
WellnessLiving

WellnessLiving

WellnessLiving Systems
SPORTRICK

SPORTRICK

Gruppo Zucchetti

Categories

Club Management Supported
Dance Studio Supported
Fitness Supported
Gym Management Supported
Martial Arts Supported
Massage Therapy Supported
Personal Trainer Supported
Pilates Studio Supported
Reservations Supported
Retreat Management Supported
Salon Supported
Scheduling Supported
Spa Supported
Yoga Studio Supported

Categories

Fitness Supported
Music School Supported
Pilates Studio Supported
Swim School Supported
Yoga Studio Supported

Appointment Scheduling Features

Appointment Reminders Supported
Automated Scheduling Supported
Calendar Sync Supported
Client Database Supported
Group Scheduling Not Supported
Mobile Access Supported
Multi-Location Supported
Online Booking Supported
Online Payments Supported
Recurring Appointments Supported
Room Booking Management Supported

Fitness Features

Attendance Tracking Supported
Billing & Invoicing Supported
Check-In Manager Supported
Class Management Supported
Contract Management Supported
Employee Management Supported
Event Management Supported
Inventory Management Supported
Marketing Management Supported
Membership Management Supported
Point of Sale (POS) Supported
Reservations Management Not Supported

Pilates Studio Features

Attendance Tracking Supported
Capacity Management Supported
Class Scheduling Supported
Marketing Management Supported
Member Management Supported
Online Payments Supported
Point of Sale (POS) Supported
Staff Management Supported

Yoga Studio Features

Class Scheduling Supported
Facility Scheduling Supported
Inventory Management Supported
Member Management Supported
Online Payments Supported
Staff Management Supported

Business Management Features

Billing & Invoicing Supported
CRM Not Supported
Employee Management Supported
Financial Management Not Supported
Inventory Management Supported
Marketing Management Supported
Order Management Not Supported
Point of Sale (POS) Supported
Project Management Not Supported
Purchasing Not Supported
Scheduling Not Supported
Time & Expense Tracking Supported
Training Management Not Supported
Vendor Management Not Supported

Club Management Features

Attendance Tracking Supported
Billing & Invoicing Supported
Check-In Manager Supported
Contract Management Supported
Employee Management Supported
Event Management Supported
Inventory Management Supported
Marketing Management Supported
Member Portal Not Supported
Membership Management Supported
Payment Processing Supported
Point of Sale (POS) Supported

Dance Studio Features

Attendance Management Supported
Billing & Invoicing Supported
Class Management Supported
Competition Management Not Supported
Instructor Management Supported
Inventory Management Supported
Online Payments Supported
Online Registration Supported
Point of Sale (POS) Supported
Recital Management Supported
Scheduling Supported
Student Management Supported

Martial Arts Features

Attendance Management Supported
Class Management Supported
Event Management Not Supported
Online Registration Supported
Rank Management Not Supported
Scheduling Supported
Student Management Supported

Massage Therapy Features

Appointment Management Supported
Billing & Invoicing Supported
Client Management Supported
Email Marketing Supported
Employee Management Supported
Gift Card Management Supported
Multi-Location Supported
Point of Sale (POS) Supported
Practice Management Not Supported
SOAP Notes Supported

Membership Management Features

Application Management Not Supported
Automatic Renewals Supported
Committee Management Not Supported
Dues Management Supported
Email Marketing Supported
Event Management Supported
Member Directory Not Supported
Member Portal Supported
Member Types Not Supported
Membership Database Not Supported
Nonprofit Membership Not Supported
Payment Processing Supported
Website Management Supported

Personal Trainer Features

Appointment Scheduling Supported
Assessments Not Supported
Attendance Tracking Supported
Billing & Invoicing Supported
Certification Tracking Not Supported
Client Management Supported
Commission Management Supported
eCommerce Supported
Exercise Library Not Supported
Fitness Assessments Supported
Fitness Plan Not Supported
Nutrition Program Not Supported
Online Store Supported
Payment Processing Supported
Wellness Plans Not Supported

Reservations Features

Activities Booking Supported
Booking Notes Supported
CRM Not Supported
Customer Support Supported
Group Reservations Supported
Guest Management Not Supported
Payment Processing Supported
Promotions Management Supported
Rate Management Supported
Room Booking Management Supported
Third Party Booking Not Supported

Salon Features

Appointment Management Supported
Booth Rental Supported
Client Profiles Supported
Employee Management Supported
Inventory Management Supported
Loyalty Program Supported
Multi-Location Supported
Payroll Management Supported
Point of Sale (POS) Supported
Recurring Appointments Supported

Scheduling Features

Alerts/Notifications Supported
Appointment Scheduling Supported
Automated Scheduling Not Supported
Calendar Management Supported
Class Scheduling Supported
Employee Scheduling Supported
Facility Scheduling Supported
Group Scheduling Supported
Interview Scheduling Not Supported
Meeting Room Booking Not Supported
Multi-Location Supported
Online Scheduling Supported
Payment Processing Supported
Real-time Scheduling Supported
Reservations Supported
Resource Scheduling Supported
Room Booking Management Supported

Spa Features

Appointment Management Supported
Client Management Supported
Employee Management Supported
Inventory Management Supported
Loyalty Program Supported
Membership Management Supported
Online Booking Supported
Payroll & Commission Supported
Point of Sale (POS) Supported

Appointment Scheduling Features

Appointment Reminders Supported
Automated Scheduling Supported
Calendar Sync Supported
Client Database Supported
Group Scheduling Supported
Mobile Access Supported
Multi-Location Supported
Online Booking Supported
Online Payments Supported
Recurring Appointments Supported
Room Booking Management Supported

Fitness Features

Attendance Tracking Supported
Billing & Invoicing Supported
Check-In Manager Supported
Class Management Supported
Contract Management Supported
Employee Management Supported
Event Management Supported
Inventory Management Not Supported
Marketing Management Not Supported
Membership Management Supported
Point of Sale (POS) Not Supported
Reservations Management Supported

Pilates Studio Features

Attendance Tracking Supported
Capacity Management Supported
Class Scheduling Supported
Marketing Management Not Supported
Member Management Supported
Online Payments Supported
Point of Sale (POS) Not Supported
Staff Management Supported

Yoga Studio Features

Class Scheduling Supported
Facility Scheduling Not Supported
Inventory Management Not Supported
Member Management Supported
Online Payments Supported
Staff Management Supported

Music School Features

Attendance Management Supported
Class Management Supported
Online Registration Supported
Practice Log Not Supported
Repertoire Management Not Supported
Scheduling Supported
Student Management Supported

Swim School Features

Attendance Tracking Supported
Class Scheduling Supported
Event Management Supported
Member Management Supported
Online Payments Supported
Online Registration Supported
Parent Portal Supported
Skills Tracking Not Supported
Staff Management Supported
Team Management Not Supported

Integrations

BrandBot Supported
Easyflow Supported
Google Calendar Supported
LoopSpark Supported
Mailchimp Supported
Referrizer Supported
BookingBee Supported
DailyStory Supported
Fit Pro Tracker Supported
HqO Workplace Experience Platform Supported
Infercall Supported
Microsoft Outlook Not Supported
Netchex Supported
Pliable Supported
SchedMark Supported
Smartwaiver Not Supported
True Lark Supported
Weave Supported
Workers by Delos Supported
Zapier Not Supported

Integrations

BrandBot Supported
Easyflow Supported
Google Calendar Supported
LoopSpark Supported
Mailchimp Supported
Referrizer Supported
BookingBee Not Supported
DailyStory Not Supported
Fit Pro Tracker Not Supported
HqO Workplace Experience Platform Not Supported
Infercall Not Supported
Microsoft Outlook Supported
Netchex Not Supported
Pliable Not Supported
SchedMark Not Supported
Smartwaiver Supported
True Lark Not Supported
Weave Not Supported
Workers by Delos Not Supported
Zapier Supported
Claim Mindbody and update features and information
Claim Mindbody and update features and information
Claim Pike13 and update features and information
Claim Pike13 and update features and information