MCP360

MCP360

Delta4 Infotech
Zoom Virtual Agent

Zoom Virtual Agent

Zoom Communications
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About

MCP360 is a unified integration platform and marketplace that connects AI agents to more than 100 external tools and custom MCPs through a single integration. It serves as a central access layer that allows AI agents to interact with a wide range of third-party services without requiring separate configurations for each tool. Once integrated, AI agents can use tools provided by MCP360 to perform tasks across different domains. The platform standardizes workflow execution, enabling agents to coordinate actions across multiple external services. MCP360 is designed to scale as agent capabilities grow. New tools added to the MCP360 marketplace become available immediately to existing integrations, enabling teams to expand what their AI agents can do without rebuilding or reconfiguring their systems. This makes MCP360 a stable foundation for building AI agents that rely on external services to complete real-world tasks.

About

Zoom Virtual Agent is an AI-powered customer service automation platform that enables businesses to provide conversational support through voice and digital messaging channels. The platform uses agentic AI and natural language understanding to answer customer questions, resolve complex requests, and perform tasks across connected business systems. Organizations can deploy AI voice agents, chat agents, and automated receptionists to manage customer inquiries, route calls, and provide self-service assistance. Its AI Studio provides low-code tools for configuring agent behavior, creating workflows, connecting knowledge bases, and integrating external applications. Zoom Virtual Agent also supports multilingual conversations, personalized responses, appointment scheduling, and seamless transfers to human representatives with conversation context.

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

AI developers, Claude users, MCP server creators, AI agent builders, automation engineers, and teams managing Model Context Protocol workflows.

Audience

Customer service departments, contact centers, IT help desks, customer experience managers, support operations teams, sales and service organizations, business owners, and enterprises seeking AI-powered voice agents, conversational chatbots, automated customer self-service, intelligent call routing, and customer support workflow automation

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

No images available

Screenshots and Videos

No images available

Pricing

$16/month
Free Version Not Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 4.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Pros & Cons from Real Users

Pros

  • MCP360 is an exceptional unified gateway for AI agents. What impressed me most is the integration, accessing more than 100 tools and services from a single interface is incredibly efficient. The Model Context Protocol implementation is clean and well-documented, making it easy to connect multiple data sources. It saves significant development time, and the API is well-structured for both simple and complex use cases. The platform's ability to handle multiple connections without performance degradation is just outstanding.

Cons

  • Initial setup requires some understanding of authentication mechanisms for third-party services.

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

Delta4 Infotech
Founded: 2021
India
delta4.io

Company Information

Zoom Communications
Founded: 2011
United States
www.zoom.com/en/products/virtual-agent/

Alternatives

Alternatives

Categories

MCP Gateways Supported

Categories

Integrations

Cal ID Not Supported
Claude Desktop Supported
Cursor Supported
Model Context Protocol (MCP) Supported
Zoom Not Supported
Zoom Phone Not Supported
Zoom Workplace Not Supported

Integrations

Cal ID Supported
Claude Desktop Not Supported
Cursor Not Supported
Model Context Protocol (MCP) Not Supported
Zoom Supported
Zoom Phone Supported
Zoom Workplace Supported
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