Related Products
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About
MCCi provides a connected suite of GovTech solutions that helps organizations break free from the manual and repetitive processes that dominate document management, permitting and licensing, records requests, case management, and other essential work. Its business process automation tools combine Laserfiche enterprise content management, AI, electronic signatures, intelligent document processing, robotic process automation, forms, workflows, records management, and system integrations to centralize information and reduce busywork. Teams can replace filing cabinets, shared drives, paper forms, follow-up calls, and outdated systems with searchable digital repositories and automated processes that keep documents secure, organized, and compliant throughout their lifecycle. For public records requests, the platform supports specialized workflows for FOIA, elections, building records, subpoenas, interagency requests, liens, and medical billing.
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About
RequestPro’s public records request management platform is a secure, highly effective, time-saving solution to the administrative burden of a heavy workload of Freedom of Information Act (FOIA) and Public Records Act (PRA) requests. Process FOIA/PRA requests received through the Platform, or by email, mail, fax, phone, or voicemail. Predictive coding to auto-suggest similar prior requests and terms. Customize your agency’s public-facing portal in accordance with your agency’s look and feel. Allow requesters to search for information, see status updates online, and be routed to the most common requests. Protect and redact specific words, phrases, names, or personally Identifiable Information, and apply redactions to entire documents. Customize lists of exempted and protected information for request processing. Send, track, and communicate regarding requests to different departments and staff.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Municipal records and community development teams that need to digitize documents, automate public processes, and improve citizen service
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Audience
Organizations in need of a public records management solution to optimize the administrative burden of heavy workloads
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationMCCi
United States
mccinnovations.com
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Company InformationRequestPro
United States
prarequests.com/features/
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Categories |
Categories |
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Integrations
Laserfiche
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