Pulse

Pulse

Bougainvillea Technologies LLP
+
+

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About

Lyssna, formerly UsabilityHub, is a remote user research platform that allows you to deeply understand your audience and move in the right direction — fast. With Lyssna, you can set up unmoderated and moderated research studies, recruit participants, and gain insights quickly to inform decision-making from strategy and concept through to design and implementation. The result? Experiences that your users will love. Key features include: Participant recruitment: Test with own users or via a panel with over 690,000 people across 120+ countries and with 35+ demographics. Interviews: Streamlines the entire interview process, from planning to transcription. Recordings: Capture your participants' audio, screen, and/or camera during unmoderated testing. Live website testing: Discover exactly where and why users struggle as they complete key tasks on live websites Lyssna is designed for brands of all sizes, Lyssna is used by designers, marketers, researchers, and product leaders.

About

Pulse is an AI-moderated market research platform for research, insights, product, and customer experience teams. Teams define a research question, select an audience, and set screening criteria; Pulse helps create and run structured interviews. Its AI moderator interviews participants by voice, video, or chat, asks follow-up questions when answers need clarification, and can give participants a consistent interview experience. Studies can support customer discovery, concept testing, usability research, and other qualitative research. Pulse produces interview transcripts and organizes findings into themes with supporting participant quotes, helping teams review qualitative evidence and share research outputs. Organizations can use their own participants or request recruitment support, with study scope agreed before launch.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Companies and teams searching for a remote user research platform

Audience

Research, insights, product and CX teams at large organizations, and the agencies that run research for them.

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Not Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$165 per month
Free plan: Generous free plan with three seats and access to research methods such as card sorting, first click tests, five second tests, navigation tests, preference tests, prototype testing, surveys, tree testing, and user interviews.

Growth: Starting at $165/month (paid annually). Includes everything in the Free plan, plus five seats, in-depth studies, AI-generated summaries, and Live website testing.

Enterprise plan: Pricing is tailored to your company and includes everything on the Growth plan, plus unlimited collaborators, security audits, and additional security integration.

Panel responses are pay-as-you-go for all plans.
Free Version Supported
Free Trial Not Supported

Pricing

$0
One free study with up to 10 participants; scope is agreed before it begins.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Lyssna
Founded: 2008
Australia
lyssna.com

Company Information

Bougainvillea Technologies LLP
Founded: 2026
India
pulsecorp.co

Alternatives

Alternatives

Listen

Listen

Listen Labs

Categories

Usability Testing Supported
User Research Supported
UX Supported
Visual Feedback Supported

Categories

Market Research Supported

UX Features

Animation Not Supported
For Mobile Supported
For Websites Supported
Heatmaps Supported
Prototyping Not Supported
Screen Activity Recording Supported
Unmoderated Testing Supported
Usability Testing Supported
User Journeys Not Supported
User Research Supported

Usability Testing Features

A/B Testing Supported
Annotations Not Supported
Audience Targeting Supported
Heatmaps Supported
Impression Testing Not Supported
Mobile Testing Supported
Moderated Usability Testing Supported
Prototype Testing Supported
Quantitative Metrics Not Supported
Remote User Testing Supported
Reporting / Analytics Supported
Surveys and Feeback Supported
Video Recording / Transcription Supported

Integrations

Confluence Not Supported
Figma Supported
Google Calendar Supported
Microsoft Outlook Supported
Microsoft Teams Supported
Model Context Protocol (MCP) Not Supported
Notion Not Supported
Zoom Supported

Integrations

Confluence Supported
Figma Not Supported
Google Calendar Not Supported
Microsoft Outlook Not Supported
Microsoft Teams Not Supported
Model Context Protocol (MCP) Supported
Notion Supported
Zoom Not Supported
Claim Lyssna and update features and information
Claim Lyssna and update features and information
Claim Pulse and update features and information
Claim Pulse and update features and information