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About

Everything you’d expect in an EMR, including integrated insurance and credit card billing, E-rx/EPCS with PDMP integration, e-labs, telehealth, secure messaging, and group functionality (in beta) with an elegant, user-friendly design. For groups and clinics of all sizes, our groups functionality (now in beta) includes a master calendar, financial reports, sophisticated permissioning, branches for multiple locations, and more, all at highly competitive rates. Plus free, dedicated customer support and plentiful onboarding and training for your group. Your free public profile can be your primary presence on the web, and premium subscribers get a pre-screen form to save hours on the phone taking in new patients. Use our pre-built policies templates to get e-signatures, questionnaires to pre-fill intakes, or customize your own to re-use again and again. Add secure messages to the chart with a click. Finish notes more quickly with text snippets and pre-built or custom templates.

About

Ritaja Practice is an all-in-one practice management platform for mental health clinicians — therapists, psychologists, and psychiatrists. It combines scheduling, AI-assisted clinical notes, secure built-in telehealth, billing and insurance claims, payroll, and a client portal in one HIPAA-ready system. Clinicians can draft session notes faster with AI support, track outcomes with built-in psychometric assessments (PHQ-9, GAD-7), and manage a solo practice or a multi-clinician clinic without stitching together separate tools. A dedicated client portal lets patients book appointments, complete intake forms, message their clinician, and join telehealth sessions. Ritaja Practice offers a free trial and transparent per-clinician pricing.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Supported
Chromebook Not Supported

Audience

Charting and practice management software, designed by and for mental health & wellness clinicians

Audience

Solo therapists, psychologists, psychiatrists, and group mental health practices needing scheduling, clinical documentation, billing, and telehealth in one platform.

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

No images available

Pricing

$29 per month
Free Version Supported
Free Trial Supported

Pricing

$11/month/clinician
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 1.0 / 5
ease 2.0 / 5
features 2.0 / 5
design 2.0 / 5
support 1.0 / 5

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • Clinical side works OK. The product as far as notes and integration with Dr First works OK but it took forever to get providers linked up with prescribing and EPCS.

Cons

  • My Company, Progressive Psychiatric Services, previously used Luminello as a sole provider. We signed up again and were told systems would be effective as of 10/10/23 when we started sending billing through Luminello. Since that time, we have not gotten ANY ERAs, so I am unable to reconcile any billing for the past 11 weeks- . Many of the claims have also been stalled, the templates for billing were set up improperly, even though my biller requested to do it, so reimbursements have also been markedly lower. I have begged, pleaded - done everything I have been asked to do. My business, totally in the black when we signed up, is on its knees, having lost over $54K from what would be our normally revenue, and being unable to send invoices. Our finances are in a shambles. Today I asked for a meeting to help me MANUALLY apply those payments that come through on the insurance websites- and discover there is no way to do this in Luminello. We keep being redirected to the same two group support people and there have been no answers and no improvement- keep being told that it is Change healthcare, whereas they refer us back to Luminello. When we signed up, we were never even told that out billing would be going out through APEX EDI, but that ERAs would return through Change Healthcare- and as they never have, this is not even working. I don't see how this product can legally be marketed as doing any billing, the way it stands. This is a travesty.

Pros & Cons from Real Users

Pros

  • Highly affordable pricing for the value provided, remarkably smooth performance, an intuitive user-friendly interface, and an excellent feature set that works seamlessly.

Cons

  • minor learning curve at first, but overall very easy to adapt to.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

Luminello
Founded: 2013
United States
luminello.com

Company Information

Ritaja Practice
Founded: 2026
Nepal
ritajapractice.com

Alternatives

Valant Behavioral Health EHR

Valant Behavioral Health EHR

Valant Medical Solutions

Alternatives

CarePaths EHR

CarePaths EHR

CarePaths
Therapyzen

Therapyzen

73 Solutions

Categories

Mental Health Supported
Therapy Supported

Categories

Mental Health Supported
Therapy Supported

Mental Health Features

Appointment Reminders Supported
Appointment Scheduling Supported
Assessment & Treatment Plans Supported
Billing & Invoicing Supported
Claims Management Supported
E-Prescribing Supported
EDI Supported
EMR / EHR Supported
HIPAA Compliant Supported
Inpatient / Residential Not Supported
Multi-Provider Practice Not Supported
Patient Portal Supported
Personnel Management Not Supported
Progress Notes Supported
Single Provider Practice Supported

Mental Health Features

Appointment Reminders Supported
Appointment Scheduling Supported
Assessment & Treatment Plans Supported
Billing & Invoicing Supported
Claims Management Supported
E-Prescribing Supported
EDI Not Supported
EMR / EHR Supported
HIPAA Compliant Supported
Inpatient / Residential Not Supported
Multi-Provider Practice Supported
Patient Portal Supported
Personnel Management Supported
Progress Notes Supported
Single Provider Practice Supported

Integrations

Google Calendar Not Supported

Integrations

Google Calendar Supported
Claim Luminello and update features and information
Claim Luminello and update features and information
Claim Ritaja Practice and update features and information
Claim Ritaja Practice and update features and information