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About

Lucy's AI-powered knowledge management makes it easy to find what you need to know when you need to know it. She reads and learns all of your organization's accumulated knowledge from the places it lives. She reads and understands written reports, PPTs, PDFs, graphs, videos, and audios. She connects to third-party data sources for their insights. Lucy's integration with Slack and Microsoft Teams makes it easy for members of your team to ask questions that can be answered from your accumulated knowledge. Ask her what you are looking for, and she will help you find the answer, and she identifies other possible answers if you need a different level of insight. Lucy will read and absorb every piece of information you want her to when she joins your team. Lucy never leaves, never forgets, and is gets smarter every day.

About

Surveys alone can’t cover all you need to know about your customer’s decisions. Our conversational AI augments your VOC program and eliminates survey blind spots​. LUCI, our AI engine, orchestrates dynamic one-on-one conversations led by your customers that deliver qualitative insights at a quantitative scale.​ Invite customers to converse with LUCI during moments like post-sale, customer service interaction, renewal, or churn to find pains and opportunities at their source. Worthix connects your customer experiences with share-of-wallet, loyalty, and churn so you can drive revenue, avoid misguided costs and reduce the risk of strategic misses.​ Enterprise-level companies often use artificial intelligence on the back end for open-ended text analysis. But even the most powerful analytics are limited to the range of available answers to the questions you ask.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Fortune 1000s and the agencies that serve them

Audience

Businesses searching for a powerful Customer Experience solution

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Lucy
Founded: 2015
United States
www.Lucy.ai

Company Information

Worthix
Founded: 2014
United States
www.worthix.com

Alternatives

Alternatives

emLucy

emLucy

SnfSoft
LETRS

LETRS

Lexia

Categories

Categories

Artificial Intelligence Features

Chatbot
For eCommerce
For Healthcare
For Sales
Image Recognition
Machine Learning
Multi-Language
Natural Language Processing
Predictive Analytics
Process/Workflow Automation
Rules-Based Automation
Virtual Personal Assistant (VPA)

Knowledge Management Features

Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal

Market Research Features

Benchmarking
Compensation Management
Data Management
Email / Online
Face-to-Face
Panel Management
Paper-Based
Phone-Based
Sample Management
Statistical Analysis
Survey Management

Sales Enablement Features

Collaboration
Contact Management
Content Management
Document Management
Goals / Quota Management
Lead Management
Meeting Management
Performance Management
Presentation Management
Proposal Management
Territory Management
Training Management

Customer Experience Features

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Integrations

Amazon
Box
Confluence
Dropbox
GitHub
Google Drive
Jira
Microsoft 365
Microsoft Azure
Microsoft OneDrive
Microsoft SharePoint
Microsoft Teams
Salesforce
Streams
Trello

Integrations

Amazon
Box
Confluence
Dropbox
GitHub
Google Drive
Jira
Microsoft 365
Microsoft Azure
Microsoft OneDrive
Microsoft SharePoint
Microsoft Teams
Salesforce
Streams
Trello
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Claim Worthix and update features and information