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About

Lucy's AI-powered knowledge management makes it easy to find what you need to know when you need to know it. She reads and learns all of your organization's accumulated knowledge from the places it lives. She reads and understands written reports, PPTs, PDFs, graphs, videos, and audios. She connects to third-party data sources for their insights. Lucy's integration with Slack and Microsoft Teams makes it easy for members of your team to ask questions that can be answered from your accumulated knowledge. Ask her what you are looking for, and she will help you find the answer, and she identifies other possible answers if you need a different level of insight. Lucy will read and absorb every piece of information you want her to when she joins your team. Lucy never leaves, never forgets, and is gets smarter every day.

About

With Mayday, your knowledge is centralized, harmonized and intelligently redistributed internally in your contact tools or externally in an intelligent FAQ, where your users need it. The multiplication of tools can seriously hinder knowledge management. Bring all the business knowledge together in a single solution and make Mayday knowledge base the unique source of truth for all your collaborators. Knowledge that is easy to find, even in the middle of customer interaction, because it is delivered directly into the advisor's workspace. AI-enhanced search engine and intelligent content suggestions to increase the speed and quality of your responses.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Fortune 1000s and the agencies that serve them

Audience

Businesses looking for an omnichannel knowledge base platform that boosts their customer service

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

Lucy
Founded: 2015
United States
www.Lucy.ai

Company Information

Mayday
France
www.mayday.fr/

Alternatives

Alternatives

Decart Lucy

Decart Lucy

Decart
emLucy

emLucy

SnfSoft
Universal Knowledge

Universal Knowledge

Knowledge Powered Solutions Ltd

Categories

Categories

Knowledge Management Features

Artificial Intelligence (AI) Supported
Cataloging / Categorization Supported
Collaboration Supported
Content Management Supported
Decision Tree Not Supported
Discussion Boards Not Supported
Full Text Search Supported
Knowledge Base Management Supported
Self Service Portal Supported

Artificial Intelligence Features

Chatbot Not Supported
For eCommerce Not Supported
For Healthcare Not Supported
For Sales Not Supported
Image Recognition Supported
Machine Learning Supported
Multi-Language Supported
Natural Language Processing Supported
Predictive Analytics Not Supported
Process/Workflow Automation Supported
Rules-Based Automation Not Supported
Virtual Personal Assistant (VPA) Not Supported

Market Research Features

Benchmarking Not Supported
Compensation Management Not Supported
Data Management Supported
Email / Online Not Supported
Face-to-Face Not Supported
Panel Management Not Supported
Paper-Based Not Supported
Phone-Based Not Supported
Sample Management Not Supported
Statistical Analysis Not Supported
Survey Management Not Supported

Sales Enablement Features

Collaboration Not Supported
Contact Management Not Supported
Content Management Supported
Document Management Supported
Goals / Quota Management Not Supported
Lead Management Not Supported
Meeting Management Not Supported
Performance Management Not Supported
Presentation Management Supported
Proposal Management Not Supported
Territory Management Not Supported
Training Management Not Supported

Integrations

Salesforce Supported
Aircall Not Supported
Amazon Supported
Box Supported
Confluence Supported
Dropbox Supported
Front Not Supported
GitHub Supported
Google Drive Supported
Intercom Not Supported
Jira Supported
Microsoft Dynamics 365 Not Supported
Microsoft OneDrive Supported
Microsoft SharePoint Supported
Microsoft Teams Supported
Odigo Not Supported
Oracle Cloud CX Not Supported
Slack Not Supported
Streams Supported
iAdvize Not Supported

Integrations

Salesforce Supported
Aircall Supported
Amazon Not Supported
Box Not Supported
Confluence Not Supported
Dropbox Not Supported
Front Supported
GitHub Not Supported
Google Drive Not Supported
Intercom Supported
Jira Not Supported
Microsoft Dynamics 365 Supported
Microsoft OneDrive Not Supported
Microsoft SharePoint Not Supported
Microsoft Teams Not Supported
Odigo Supported
Oracle Cloud CX Supported
Slack Supported
Streams Not Supported
iAdvize Supported
Claim Lucy and update features and information
Claim Lucy and update features and information
Claim Mayday and update features and information
Claim Mayday and update features and information