Related Products
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About
Lucidya is an AI-native customer experience management platform designed to help organizations understand, manage, and improve customer interactions across digital channels through real-time data and advanced analytics. It enables brands to monitor customer conversations, analyze sentiment, and extract actionable insights from sources such as social media, customer feedback, and online content, allowing them to better understand behavior, preferences, and market trends. It combines artificial intelligence and natural language understanding to deliver accurate sentiment analysis, including support for multiple Arabic dialects, enabling businesses to capture context and meaning with high precision. It provides real-time intelligence through alerts and dashboards, helping teams respond quickly to emerging issues, customer needs, and reputational risks while maintaining consistent engagement across channels.
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About
We support our clients to make better decisions with Stakeholder Intelligence. We analyse millions of alternative data, including media, regulator, investor, government, public and NGO sources to help our clients better understand and connect with their Stakeholders. We combine AI technology with sector analysts to provide a fully integrated intelligence solution to public companies covering their ESG, risk, reputation and media profiles. From noise to Stakeholder Intelligence. With millions of pieces of publicly available media content and vast amounts of internal business intelligence, there has never been a better opportunity to understand what key stakeholders think, feel and expect, and to use this intelligence to make better informed decisions to drive economic and social value. But making sense of what stakeholders think or do can be complex and challenging. By combining machine learning and AI technology with sector analyst expertise alva removes this complexity.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Enterprises, government organizations, and marketing or CX teams in search of a tool to analyze customer data and improve customer experience using AI-driven insights
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Audience
Public companies looking for an AI technology sector analysis integrated intelligence solution
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
Free
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationLucidya
Founded: 2016
Saudi Arabia
www.lucidya.com
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Company Informationalva
Founded: 2010
United Kingdom
www.alva-group.com/about-us/
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Categories |
Categories |
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Integrations
Facebook
Instagram
WhatsApp
X (Twitter)
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