Lucidchart vs. Whale Comparison


Lucidchart Lucid Software	Whale	+	+
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About Lucidchart is an advanced diagramming tool designed to help businesses and teams optimize their processes, systems, and workflows with intelligent, data-driven diagrams. The platform combines powerful AI features, such as AI-generated diagrams, data linking, and real-time collaboration, to make visualizing complex systems and architectures faster and more efficient. Lucidchart supports multiple use cases, including process maps, flowcharts, technical diagrams, organizational charts, and systems planning. Its seamless integrations with popular apps like Jira, Confluence, Slack, and Teams allow for enhanced collaboration, enabling teams to align on priorities and act on insights quickly. Lucidchart is the perfect tool for anyone looking to create professional diagrams in less time, while fostering better decision-making and innovation.	About Whale is a knowledge & SOP sharing tool that centralizes all of your standard operating procedures, policies, and tribal knowledge so you can better onboard, train, and grow your teams. Save your team several hours a week by delivering knowledge in their moment of need with our web application, chrome extension, slack bot, and more. 75+ templates and a powerful editor make it easy to get knowledge out of your experts' heads and into a simple and visually attractive hub. Grow your team more quickly by making the knowledge they need flow automatically with assignments, flows, and suggestions. Expert reviews, knowledge gap insights, and reporting dashboards help you understand what's working and what's not. With the Whale browser extension, you can connect Whale to all of your favorite applications to surface relevant content in your team's tools, websites, and portals. The extension works with every web-based app.
Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook	Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook
Audience Lucidchart is designed for teams, businesses, and enterprises looking to create data-driven, intelligent diagrams for process optimization, technical documentation, and organizational planning, while enhancing collaboration and decision-making across departments	Audience Small and Medium-Sized Businesses
Support Phone Support 24/7 Live Support Online	Support Phone Support 24/7 Live Support Online
API Offers API	API Offers API
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing $7.95/month/user Free - $0 Individual - $7.95/month Team - $9/month/user Free Version Free Trial	Pricing $0 per month Professional Secure knowledge sharing for super effective teams * All features * Unlimited boards * Unlimited playbooks * Unlimited Cards * Auto-suggest * Google Drive integration * One Drive integration * Browser extension Enterprise Ultimate knowledge control and flexibility that scales Personal success coach Custom integration Fitted to your needs Customer service priority *Onboarding Workshops Free Version Free Trial
Reviews/Ratings Overall 4.5 / 5 ease 4.6 / 5 features 4.5 / 5 design 4.6 / 5 support 4.3 / 5 Read all reviews	Reviews/Ratings Overall 5.0 / 5 ease 5.0 / 5 features 5.0 / 5 design 5.0 / 5 support 5.0 / 5 Read all reviews
Pros & Cons from Real Users Pros Lucid makes building mind maps and systems charts easy and you can get things looking decent with a little elbow grease. * Many technical templates built in * Integration with BambooHR org chart * Additional integrations / ability to easily import from outside sources Browser based UI easy to operate from any device. Multiple templates in free version making it possible to complete what you need. Easy sharing making collaboration smooth. You can customize and make your own graphics from scratch, but what I really liked about Lucidchart is the amount of default templates they had to work with, and the wide range of subject/themes for them. So much professionally software is very heavily designed around a corporate office environment. It's nice to see some educational related templates in there! It's cloud-based and very easy to use. You can get started with your diagram right away. The virtual tour in the beginning is helpful. There are hundreds of templates to choose from, which really saves you time. The automatic alignment of lines and arrows is really helpful. Collaboration is easy. You can also easily create and save custom shapes and designs and use them in future works. My favorite part is the export with transparent background option. Cons It's not the best on design side as far as choice of colors, fonts and custom shapes. * Expensive * Renewal was a mess * Admin portal was buggy for awhile Plotting is sometimes clumsy. Should have offline working and sync later on. If you had the know how, you can definitely make charts and graphics much nicer than this in other programs, so this is very much designed for someone who only needs the basics for whatever they're doing. It can also be cumbersome at times when editing one of their templates. The same automatic alignment of lines and arrows has caused me trouble when working with smaller shapes, as it gets difficult to get it to point where you want. The user interface is not that intuitive either.	Pros & Cons from Real Users Pros The main Pro is by far the way I can search and proactively get knowledge and training in my browser tab, without even leaving my tool where I'm working in. I didn't come across any tool that does that. Cons In our company we already had a lot of training material, It's not starting over, but it takes some time. But the ROI is already higher.
Training Documentation Webinars Live Online In Person	Training Documentation Webinars Live Online In Person
Company Information Lucid Software Founded: 2010 United States www.lucidchart.com	Company Information Whale Founded: 2018 Belgium www.usewhale.io
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Categories Application Development Business Process Management Customer Journey Mapping Tools Data Modeling Database Design Diagram Engineering Flowchart Gantt Chart Mind Mapping Org Chart Process Documentation Process Mapping Product Roadmap Prototyping Sales Timeline Visual Collaboration Whiteboard Wireframe Workflow Management	Categories Business Process Management Knowledge Management Onboarding Process Documentation Standard Operating Procedure (SOP)
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Integrations Microsoft 365 Salesforce Slack Stackreaction Zapier Archbee Asana BambooHR Dropbox Google Slides Hudu IT Portal Microsoft Entra ID Microsoft OneDrive Microsoft Word Nuclino Okta Rambox Shift draw.io Show More Integrations View All 69 Integrations	Integrations Microsoft 365 Salesforce Slack Stackreaction Zapier Archbee Asana BambooHR Dropbox Google Slides Hudu IT Portal Microsoft Entra ID Microsoft OneDrive Microsoft Word Nuclino Okta Rambox Shift draw.io Show More Integrations View All 23 Integrations
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