Lucidchart

Lucidchart

Lucid Software
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About

Lucidchart is an advanced diagramming tool designed to help businesses and teams optimize their processes, systems, and workflows with intelligent, data-driven diagrams. The platform combines powerful AI features, such as AI-generated diagrams, data linking, and real-time collaboration, to make visualizing complex systems and architectures faster and more efficient. Lucidchart supports multiple use cases, including process maps, flowcharts, technical diagrams, organizational charts, and systems planning. Its seamless integrations with popular apps like Jira, Confluence, Slack, and Teams allow for enhanced collaboration, enabling teams to align on priorities and act on insights quickly. Lucidchart is the perfect tool for anyone looking to create professional diagrams in less time, while fostering better decision-making and innovation.

About

Unlock the growth in your company by identifying inefficiencies and leveraging the power of process mapping. Improve efficiency and simplify your process mapping using our class-leading visual editor. Improve company-wide process understanding with in-app commenting and version control. Easily visualize and understand who is accountable for what, every step of the way. Bring operations to life with visual business process mapping software to improve productivity and deliver predictable outcomes, all with one easy-to-use platform. With a visual representation of your internal processes, ProcessPro enables you to take the confusion out of your processes and quickly identify opportunities for improvement. Get instant feedback with powerful collaboration tools to make it easy to share team updates. Share, edit, and view your process map from any browser or device in real time. ProcessPro is designed to easily document a process or workflow to maximize efficiencies.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Lucidchart is designed for teams, businesses, and enterprises looking to create data-driven, intelligent diagrams for process optimization, technical documentation, and organizational planning, while enhancing collaboration and decision-making across departments

Audience

Companies in search of a solution to identify inefficiencies and automate their processes

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$7.95/month/user
Free - $0
Individual - $7.95/month
Team - $9/month/user
Free Version Supported
Free Trial Supported

Pricing

$999 per month
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 4.5 / 5
ease 4.6 / 5
features 4.5 / 5
design 4.6 / 5
support 4.3 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Pros & Cons from Real Users

Pros

  • Lucid makes building mind maps and systems charts easy and you can get things looking decent with a little elbow grease.
  • * Many technical templates built in * Integration with BambooHR org chart * Additional integrations / ability to easily import from outside sources
  • Browser based UI easy to operate from any device. Multiple templates in free version making it possible to complete what you need. Easy sharing making collaboration smooth.
  • You can customize and make your own graphics from scratch, but what I really liked about Lucidchart is the amount of default templates they had to work with, and the wide range of subject/themes for them. So much professionally software is very heavily designed around a corporate office environment. It's nice to see some educational related templates in there!
  • It's cloud-based and very easy to use. You can get started with your diagram right away. The virtual tour in the beginning is helpful. There are hundreds of templates to choose from, which really saves you time. The automatic alignment of lines and arrows is really helpful. Collaboration is easy. You can also easily create and save custom shapes and designs and use them in future works. My favorite part is the export with transparent background option.

Cons

  • It's not the best on design side as far as choice of colors, fonts and custom shapes.
  • * Expensive * Renewal was a mess * Admin portal was buggy for awhile
  • Plotting is sometimes clumsy. Should have offline working and sync later on.
  • If you had the know how, you can definitely make charts and graphics much nicer than this in other programs, so this is very much designed for someone who only needs the basics for whatever they're doing. It can also be cumbersome at times when editing one of their templates.
  • The same automatic alignment of lines and arrows has caused me trouble when working with smaller shapes, as it gets difficult to get it to point where you want. The user interface is not that intuitive either.

Training

Documentation Supported
Webinars Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Supported

Company Information

Lucid Software
Founded: 2010
United States
www.lucidchart.com

Company Information

ProcessPro
New Zealand
www.processpro.com

Alternatives

Alternatives

Cacoo

Cacoo

Nulab

Categories

Data Modeling Supported
Database Design Supported
Diagram Supported
Engineering Supported
Flowchart Supported
Gantt Chart Supported
Mind Mapping Supported
Org Chart Supported
Process Mapping Supported
Product Roadmap Supported
Prototyping Supported
Sales Supported
Timeline Supported
Whiteboard Supported
Wireframe Supported

Categories

Process Mapping Supported

Business Process Management Features

Access Controls / Permissions Supported
Alerts / Notifications Supported
Business Process Automation Not Supported
Business Rules Management Supported
Collaboration Supported
Process Change Tracking Supported
Process Mapping Supported
Process Modeling & Design Supported
Visual Workflow Management Not Supported

Customer Journey Mapping Tools Features

Action Management Not Supported
Attribution Modeling Not Supported
Behavioral Analytics Not Supported
Collaboration Supported
Customer Profiles Not Supported
Data Import / Export Supported
Predictive Analytics Not Supported
Surveys & Feedback Not Supported
Templates Supported

Diagram Features

Data Import / Export Supported
Drag & Drop Supported
Flowchart Supported
For Developers Supported
Mind Map Supported
Multi-User Collaboration Supported
Organizational Charting Supported
Templates Supported

Engineering Features

2D Drawing Supported
3D Modeling Not Supported
Chemical Engineering Not Supported
Civil Engineering Not Supported
Collaboration Supported
Design Analysis Not Supported
Design Export Not Supported
Document Management Not Supported
Electrical Engineering Not Supported
Mechanical Engineering Not Supported
Mechatronics Not Supported
Presentation Tools Supported
Structural Engineering Not Supported

Flowchart Features

Collaboration Supported
Diagramming Supported
Drag & Drop Supported
Organizational Charting Supported
Process Mapping Supported
Revision Management Supported
Templates Supported
Text to Chart Not Supported

Gantt Chart Features

Alerts/Notifications Not Supported
Capacity Monitoring Not Supported
Color Coding Supported
Dependency Tracking Not Supported
Drag & Drop Supported
Milestone Tracking Not Supported
Progress Tracking Supported
Task Management Supported
Templates Supported

Mind Mapping Features

Brainstorming Supported
Flowchart Supported
Presentation Tools Supported
Project Planning Supported
Publishing / Sharing Supported
Templates Supported

Org Chart Features

Collaboration Supported
Data Import / Export Supported
Drag & Drop Supported
Interactive Elements Supported
Photos / Images Supported
Publishing / Sharing Supported
Templates Supported

Product Roadmap Features

Collaboration Supported
Content Import / Export Supported
Diagramming Supported
Drag & Drop Supported
Feature Management Not Supported
Milestone Tracking Not Supported
Prioritization Not Supported
Requirements Management Not Supported
Workflow Management Supported

Prototyping Features

Animation Not Supported
Collaboration Supported
Drag & Drop Supported
Software Prototyping Not Supported
Templates Supported
UI Prototyping Supported
Usability Testing Not Supported
UX Prototyping Supported
Version Control Supported

Wireframe Features

Collaboration Supported
Desktop Interface Supported
Drag & Drop Supported
Feedback Management Supported
Interactive Elements Supported
Mobile Interface Supported
Mockup Creation Supported
Page Linking Supported
Presentation Tools Supported
Prototype Creation Supported
Revision History Supported
Screen Capture Supported
Wireframe Creation Supported

Workflow Management Features

Access Controls/Permissions Supported
Approval Process Control Supported
Business Process Automation Not Supported
Calendar Management Not Supported
Compliance Tracking Not Supported
Configurable Workflow Not Supported
Customizable Dashboard Not Supported
Document Management Not Supported
Forms Management Not Supported
Graphical Workflow Editor Supported
Mobile Access Supported
No-Code Not Supported
Task Management Not Supported
Third Party Integrations Supported
Workflow Configuration Not Supported

Integrations

Microsoft Excel Supported
Microsoft Teams Supported
Microsoft Visio Supported
Microsoft Word Supported
Bit.ai Supported
Google Drive Supported
Google Sheets Supported
Google Slides Supported
HubSpot Customer Platform Not Supported
IriusRisk Supported
Jira Supported
Kipwise Supported
Lucidspark Supported
Microsoft OneDrive Supported
Okta Supported
SAP LeanIX Supported
Slab Supported
Smartsheet Not Supported
Wufoo Supported
Zoho Directory Supported

Integrations

Microsoft Excel Supported
Microsoft Teams Supported
Microsoft Visio Supported
Microsoft Word Supported
Bit.ai Not Supported
Google Drive Not Supported
Google Sheets Not Supported
Google Slides Not Supported
HubSpot Customer Platform Supported
IriusRisk Not Supported
Jira Not Supported
Kipwise Not Supported
Lucidspark Not Supported
Microsoft OneDrive Not Supported
Okta Not Supported
SAP LeanIX Not Supported
Slab Not Supported
Smartsheet Supported
Wufoo Not Supported
Zoho Directory Not Supported
Claim Lucidchart and update features and information
Claim Lucidchart and update features and information
Claim ProcessPro and update features and information
Claim ProcessPro and update features and information