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About

Loopon – AI-Powered Guest Experience Intelligence for Hospitality Loopon is a guest experience intelligence platform built specifically for hospitality businesses that want to turn feedback into measurable growth. We help hotels, resorts, restaurants, and hospitality groups understand what guests truly value — and act on it. What Loopon Does Loopon centralizes guest feedback from multiple sources — surveys, online reviews, and operational systems — and uses AI-driven text and sentiment analysis to transform unstructured data into clear, actionable insights. Instead of manually reading thousands of reviews, hospitality teams get: - Real-time sentiment analysis - Automated theme detection - Performance benchmarking across properties - Guest journey insights - Operational trend tracking Loopon bridges the gap between guest feedback and operational decision-making.

About

Tattle is the best Customer Experience Improvement (CXI) platform for restaurant and hospitality operators to collect guest feedback — and act on it. Online reviews or mystery shoppers can no longer satisfy the strategic restaurant operators of today. You need a powerful feedback platform that pinpoints top opportunities with a data-centric approach. That’s why Tattle uses causation-based surveys with a 94% completion rate, so you get 20x more data than alternative solutions. We also use Machine Learning to rank your highest-impact opportunities that boost guest satisfaction and revenue. Based on each location’s unique opportunities, you can set monthly objectives to align the team, execute action items, and track progress over time. From tracking key metrics to benchmarking locations, operators can filter reports by daypart, ordering channels, top box score, incident rate and more.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Hospitality businesses (Hotels, Resorts, Restaurant Groups & Multi-Property Operators)

Audience

Companies looking for a feedback management platform

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

€100 per hotel per month
Loopon offers flexible, tailored pricing based on property size, features, and use-case. Typical plans are priced on a per-room, per-month basis with scalable modules that range from guest feedback and reputation management to advanced analytics and integrations. Loopon works with independent hotels to large chains, providing transparent subscription plans and custom pricing quotes. Free trials and demos are available on request.
Free Version Not Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

Loopon
Founded: 2007
Sweden
www.loopon.com

Company Information

Tattle
www.gettattle.com

Alternatives

Alternatives

Benbria Loop

Benbria Loop

Benbria
Hexia

Hexia

Lanla

Categories

Categories

Reputation Management Features

Campaign Management Not Supported
Gamification Not Supported
Response Management Supported
Review Generation Not Supported
Review Monitoring Supported
Sentiment Analysis Supported
Social Media Metrics Not Supported
Social Media Monitoring Not Supported
White Label Not Supported

Customer Experience Features

Action Management Not Supported
Analytics Not Supported
Customer Segmentation Not Supported
Dashboard Not Supported
Feedback Management Supported
Knowledge Management Not Supported
Multi-Channel Collection Not Supported
Sentiment Analysis Not Supported
Survey Management Supported
Text Analysis Not Supported
Trend Analysis Not Supported

Integrations

Agoda Supported
Alpine IQ Not Supported
Amadeus Central Reservations System (CRS) Supported
Booking.com Supported
Clock PMS+ Supported
Elina Supported
Expedia Supported
Facebook Supported
Google Supported
Incentivio Not Supported
Infor POS Supported
Mews Supported
OPERA Cloud PMS Supported
Olo Not Supported
Salesforce Supported
Tripadvisor Supported
WhatsApp Supported
Yelp Supported
apaleo Supported
protel MICE Supported

Integrations

Agoda Not Supported
Alpine IQ Supported
Amadeus Central Reservations System (CRS) Not Supported
Booking.com Not Supported
Clock PMS+ Not Supported
Elina Not Supported
Expedia Not Supported
Facebook Not Supported
Google Not Supported
Incentivio Supported
Infor POS Not Supported
Mews Not Supported
OPERA Cloud PMS Not Supported
Olo Supported
Salesforce Not Supported
Tripadvisor Not Supported
WhatsApp Not Supported
Yelp Not Supported
apaleo Not Supported
protel MICE Not Supported
Claim Loopon and update features and information
Claim Loopon and update features and information
Claim Tattle and update features and information
Claim Tattle and update features and information