Related Products
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About
Loopon – AI-Powered Guest Experience Intelligence for Hospitality
Loopon is a guest experience intelligence platform built specifically for hospitality businesses that want to turn feedback into measurable growth. We help hotels, resorts, restaurants, and hospitality groups understand what guests truly value — and act on it.
What Loopon Does
Loopon centralizes guest feedback from multiple sources — surveys, online reviews, and operational systems — and uses AI-driven text and sentiment analysis to transform unstructured data into clear, actionable insights.
Instead of manually reading thousands of reviews, hospitality teams get:
- Real-time sentiment analysis
- Automated theme detection
- Performance benchmarking across properties
- Guest journey insights
- Operational trend tracking
Loopon bridges the gap between guest feedback and operational decision-making.
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About
SevenRooms is a guest experience and retention platform that helps hospitality operators connect data across the guest journey. From neighborhood restaurants and bars to international, multi-concept hospitality groups, the end-to-end platform enables operators to automatically drive revenue and profitability by leveraging data to build direct relationships, deliver exceptional experiences, and increase repeat visits & orders. Founded in 2011 and venture-backed by Amazon, Comcast Ventures and Providence Strategic Growth, SevenRooms has dining, hotel F&B, nightlife and entertainment clients globally, including: Bloomin’ Brands, MGM Resorts International, Mandarin Oriental Hotel Group, The Cosmopolitan of Las Vegas, Jumeirah Group, Wolfgang Puck, Michael Mina, sbe, LDV Hospitality, Zuma, Altamarea Group, AELTC, D&D London, Corbin & King, Live Nation and Topgolf.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Supported
Mac
Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Hospitality businesses (Hotels, Resorts, Restaurant Groups & Multi-Property Operators)
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Audience
Restaurants, bars, hotels, nightclubs, lounges, pools, entertainment venues
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Supported
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API
Offers API
Supported
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API
Offers API
Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
€100 per hotel per month
Loopon offers flexible, tailored pricing based on property size, features, and use-case. Typical plans are priced on a per-room, per-month basis with scalable modules that range from guest feedback and reputation management to advanced analytics and integrations. Loopon works with independent hotels to large chains, providing transparent subscription plans and custom pricing quotes. Free trials and demos are available on request.
Free Version
Not Supported
Free Trial
Supported
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Supported
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Supported
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Company InformationLoopon
Founded: 2007
Sweden
www.loopon.com
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Company InformationSevenRooms
Founded: 2011
United States
www.sevenrooms.com
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Alternatives |
Alternatives |
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Categories |
Categories |
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Reputation Management Features
Campaign Management
Not Supported
Gamification
Not Supported
Response Management
Supported
Review Generation
Not Supported
Review Monitoring
Supported
Sentiment Analysis
Supported
Social Media Metrics
Not Supported
Social Media Monitoring
Not Supported
White Label
Not Supported
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Hospitality Property Management Features
Built-in Accounting
Not Supported
Catering
Not Supported
CRM
Supported
Employee Management
Not Supported
Extended Stay
Not Supported
Front Office Management
Not Supported
GDS / OTA Integration
Not Supported
Group Management
Not Supported
Guest Experience (GEM)
Supported
Housekeeping Management
Not Supported
Loyalty Program
Supported
Maintenance Management
Not Supported
Marketing Automation
Supported
Marketing Management
Supported
Multi-Property
Supported
Online Booking
Supported
Point of Sale (POS)
Supported
Reservations Management
Supported
Reviews Management
Supported
Single Property
Not Supported
Vacation Rental
Not Supported
Reservations Features
Activities Booking
Supported
Booking Notes
Supported
CRM
Supported
Customer Support
Supported
Group Reservations
Supported
Guest Management
Supported
Payment Processing
Supported
Promotions Management
Supported
Rate Management
Not Supported
Room Booking Management
Not Supported
Third Party Booking
Not Supported
Restaurant Management Features
Billing & Invoicing
Not Supported
Built-in Accounting
Not Supported
Employee Management
Supported
Food Costing
Not Supported
Inventory Management
Not Supported
Kitchen Management
Not Supported
Menu Management
Not Supported
Payroll Management
Not Supported
Point of Sale (POS)
Not Supported
Reporting/Analytics
Supported
Reservations Management
Supported
Sales Tracking
Supported
Table Management
Supported
Wait List Management
Supported
Waitstaff Management
Supported
Restaurant Reservations Features
Capacity Monitoring
Supported
Custom Reservation Inventory
Supported
Deposits / Prepayment Processing
Supported
Email Marketing
Supported
Facebook Reservations
Supported
Feedback Management
Supported
Guest Data
Supported
Guest Notifications
Supported
Mobile App Booking
Supported
Online / Website Reservations
Supported
Reminders
Supported
Reporting / Analytics
Supported
Seat / Table Optimization
Supported
Text/SMS Communications
Supported
Waitlist Management
Supported
Waitlist Features
Alerts/Notifications
Supported
Customer Database
Supported
For Restaurants
Supported
Prioritization
Supported
Public Waitlist
Supported
Reporting & Statistics
Supported
Self Check-in
Supported
Waiting Time Tracking
Supported
Waitlist Status Tracking
Supported
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Integrations
Facebook
Supported
Agilysys Stay
Not Supported
Agoda
Supported
Atlas Direct Tips
Not Supported
Booking.com
Supported
Bookline
Not Supported
Clock PMS+
Supported
FatooraOnline
Not Supported
Go Integrator Cara
Not Supported
Google Maps
Not Supported
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Integrations
Facebook
Supported
Agilysys Stay
Supported
Agoda
Not Supported
Atlas Direct Tips
Supported
Booking.com
Not Supported
Bookline
Supported
Clock PMS+
Not Supported
FatooraOnline
Supported
Go Integrator Cara
Supported
Google Maps
Supported
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