Loom

Loom

Atlassian
Redpen

Redpen

Ajmera Infotech
+
+

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About

Loom is an AI-powered video messaging and screen recording platform designed to help teams communicate asynchronously with coworkers, customers, and other stakeholders. Users can record their screen, camera, or both through Loom’s desktop apps, mobile apps, or Chrome extension and then share the resulting video with a link or embed. The platform includes editing tools for trimming and stitching clips, adding text and visual annotations, and customizing video presentation. Collaboration features include comments, emoji reactions, tasks, calls to action, transcripts, captions, and multilingual support for distributed teams. Loom AI can turn recordings into written documentation and structured work items, including Jira issues that automatically capture technical context such as browser, operating system, console errors, and network activity. Enterprise features include SSO, SCIM, custom retention policies, privacy controls, viewer insights, and integrations with other software tools.

About

Redpen simplifies feedback and bug reporting. It helps product and service teams by automatically capturing essential details, making it easier to quickly address feedback and fix issues. Redpen For Developers Empower product teams to submit visual feedback with automatically captured rich context, directly into issue tracking systems. It helps reduce development costs and increase feature velocity and efficiency. Redpen For Service A frictionless platform for users to submit feedback and issues. Incorporate user perspective and drive continuous product enhancements for a better user experience. Reduce support costs, and increase customer satisfaction. Top Features Visually Capture Issues with screen recording or screenshots Automatically Capture Advanced Diagnostics Built In Diagnostic Viewer Seamless Integration With Your Issue Tracking and Service Desk Systems (Jira, Azure, HubSpot, GitHub and more) Auto-Fill Templates

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Remote and hybrid teams, sales professionals, developers, designers, marketers, customer support teams, educators, and organizations that want to communicate, document processes, explain work, and collaborate through asynchronous video

Audience

Quality analysts, developers, designers, product managers, web agencies, consulting companies, product companies, and many more…

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

No images available

Pricing

$0 per month
Free Version Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 4.9 / 5
ease 4.8 / 5
features 4.7 / 5
design 4.5 / 5
support 4.8 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Pros & Cons from Real Users

Pros

  • Very good platform for recording videos for many purposes like meetings, intros, video demos and much more. Very light weight, desktop platform, the extension also makes it fairly easy to record anywhere on your desktop or browser.
  • Easy to use, quick way to send messages that would take a long time to type, like how I can track to see if the video was viewed.
  • Loom is SUPER easy to use. It's by far the easiest way to take a video or screen capture (with narration) and share quickly with anyone. Our teachers use it to record lessons and share them with their students - all they need to do is email or post the link to their video. It's great that they are just sharing the link, not the actual video file, so there is nothing to store or complicating file sharing service. Loom offers their product free for schools which is a great and generous service.
  • We use Loom primarily to train team members on new technologies or procedures. I love how easy it is to make an easily accessible video we both a video window and a nice big screen share.
  • Loom is a slick product, easy to use and good interface. I find it very helpful to record notes for my team on various task that they can use for reference. Also their transcript feature is very good, I often use it to record calls on Zoom instead.

Cons

  • Not necessarily a negative, but there is a time limit on recording if you don't have a pricing plan, which is fairly cheap, starting at just $10 a month.
  • Is sometimes slow switching from tab to tab quickly, but not a huge issue.
  • Loom is dependent on the Internet as part of the process of recording and saving the video content. While very rare, this can cause trouble as the Internet isn't always reliable.
  • No big complaints. The tool is fairly easy to use, but could be a bit more intuitive when you first start using.
  • No strong cons. The UI of their interface could be a bit more organized in terms of folder structures and the workspace, but otherwise it's a breeze to use.

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Supported

Company Information

Atlassian
Founded: 2002
Australia
loom.com

Company Information

Ajmera Infotech
Founded: 2012
United States
www.redpen.ai/

Alternatives

Alternatives

Camtasia

Camtasia

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Snagit

Snagit

TechSmith
Quibbly

Quibbly

Scriptify Inc.
Ruttl

Ruttl

Brucira Softwares Pvt. Ltd.

Categories

Screen Recording Supported
Video Email Supported
Video Making Supported
Video Recording Supported
Visual Feedback Supported

Categories

Design Feedback Supported
Visual Feedback Supported

Screen Recording Features

Annotations / Drawing Not Supported
Audio Capture Supported
Backup Not Supported
Collaboration Tools Supported
File Sharing Supported
Multi-Screen Recording Not Supported
Screen Capture Supported
Speech-to-Text Not Supported
Video Editing Supported
YouTube Uploading Supported

Video Making Features

Animation Not Supported
Collaboration Tools Supported
Customizable Branding Supported
Drag & Drop Not Supported
Media Library Supported
Privacy Options Not Supported
Social Sharing Not Supported
Templates Not Supported
Text Overlay Not Supported
Text to Video Not Supported
Video Capture Supported
Voice-Over Not Supported

Integrations

AccessOwl Supported
Archbee Supported
Desktop.com Supported
EducateMe Supported
FAQPRIME Supported
Haystack Supported
HireAra Supported
Indent Supported
MarkUp Supported
Nocode HQ Supported
Popupular Supported
Pronto Supported
Revo Supported
Salesforce Supported
Sparx Supported
Storydoc Supported
Tettra Supported
Trello Supported
Versori Supported
Well Supported

Integrations

AccessOwl Not Supported
Archbee Not Supported
Desktop.com Not Supported
EducateMe Not Supported
FAQPRIME Not Supported
Haystack Not Supported
HireAra Not Supported
Indent Not Supported
MarkUp Not Supported
Nocode HQ Not Supported
Popupular Not Supported
Pronto Not Supported
Revo Not Supported
Salesforce Not Supported
Sparx Not Supported
Storydoc Not Supported
Tettra Not Supported
Trello Not Supported
Versori Not Supported
Well Not Supported
Claim Loom and update features and information
Claim Loom and update features and information
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Claim Redpen and update features and information