Loom

Loom

Atlassian
Redpen

Redpen

Ajmera Infotech
+
+

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About

Loom is an AI-powered video messaging and screen recording platform designed to help teams communicate asynchronously with coworkers, customers, and other stakeholders. Users can record their screen, camera, or both through Loom’s desktop apps, mobile apps, or Chrome extension and then share the resulting video with a link or embed. The platform includes editing tools for trimming and stitching clips, adding text and visual annotations, and customizing video presentation. Collaboration features include comments, emoji reactions, tasks, calls to action, transcripts, captions, and multilingual support for distributed teams. Loom AI can turn recordings into written documentation and structured work items, including Jira issues that automatically capture technical context such as browser, operating system, console errors, and network activity. Enterprise features include SSO, SCIM, custom retention policies, privacy controls, viewer insights, and integrations with other software tools.

About

Redpen simplifies feedback and bug reporting. It helps product and service teams by automatically capturing essential details, making it easier to quickly address feedback and fix issues. Redpen For Developers Empower product teams to submit visual feedback with automatically captured rich context, directly into issue tracking systems. It helps reduce development costs and increase feature velocity and efficiency. Redpen For Service A frictionless platform for users to submit feedback and issues. Incorporate user perspective and drive continuous product enhancements for a better user experience. Reduce support costs, and increase customer satisfaction. Top Features Visually Capture Issues with screen recording or screenshots Automatically Capture Advanced Diagnostics Built In Diagnostic Viewer Seamless Integration With Your Issue Tracking and Service Desk Systems (Jira, Azure, HubSpot, GitHub and more) Auto-Fill Templates

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Remote and hybrid teams, sales professionals, developers, designers, marketers, customer support teams, educators, and organizations that want to communicate, document processes, explain work, and collaborate through asynchronous video

Audience

Quality analysts, developers, designers, product managers, web agencies, consulting companies, product companies, and many more…

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

No images available

Pricing

$0 per month
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 4.9 / 5
ease 4.8 / 5
features 4.7 / 5
design 4.5 / 5
support 4.8 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Pros & Cons from Real Users

Pros

  • Very good platform for recording videos for many purposes like meetings, intros, video demos and much more. Very light weight, desktop platform, the extension also makes it fairly easy to record anywhere on your desktop or browser.
  • Easy to use, quick way to send messages that would take a long time to type, like how I can track to see if the video was viewed.
  • Loom is SUPER easy to use. It's by far the easiest way to take a video or screen capture (with narration) and share quickly with anyone. Our teachers use it to record lessons and share them with their students - all they need to do is email or post the link to their video. It's great that they are just sharing the link, not the actual video file, so there is nothing to store or complicating file sharing service. Loom offers their product free for schools which is a great and generous service.
  • We use Loom primarily to train team members on new technologies or procedures. I love how easy it is to make an easily accessible video we both a video window and a nice big screen share.
  • Loom is a slick product, easy to use and good interface. I find it very helpful to record notes for my team on various task that they can use for reference. Also their transcript feature is very good, I often use it to record calls on Zoom instead.

Cons

  • Not necessarily a negative, but there is a time limit on recording if you don't have a pricing plan, which is fairly cheap, starting at just $10 a month.
  • Is sometimes slow switching from tab to tab quickly, but not a huge issue.
  • Loom is dependent on the Internet as part of the process of recording and saving the video content. While very rare, this can cause trouble as the Internet isn't always reliable.
  • No big complaints. The tool is fairly easy to use, but could be a bit more intuitive when you first start using.
  • No strong cons. The UI of their interface could be a bit more organized in terms of folder structures and the workspace, but otherwise it's a breeze to use.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Atlassian
Founded: 2002
Australia
loom.com

Company Information

Ajmera Infotech
Founded: 2012
United States
www.redpen.ai/

Alternatives

Alternatives

Camtasia

Camtasia

TechSmith
Snagit

Snagit

TechSmith
Ruttl

Ruttl

Brucira Softwares Pvt. Ltd.

Categories

Categories

Screen Recording Features

Annotations / Drawing
Audio Capture
Backup
Collaboration Tools
File Sharing
Multi-Screen Recording
Screen Capture
Speech-to-Text
Video Editing
YouTube Uploading

Video Making Features

Animation
Collaboration Tools
Customizable Branding
Drag & Drop
Media Library
Privacy Options
Social Sharing
Templates
Text Overlay
Text to Video
Video Capture
Voice-Over

Integrations

AppManager
Bit.ai
Desktop.com
Docsie
Docuo
Flask
Headway
Intercom
Jira Service Management
Loomos
MarkUp
Mesha
Simple.ink
Sparx
Tarkle Send
Waybook
Well
Zendesk
Zeroheight
journy.io

Integrations

AppManager
Bit.ai
Desktop.com
Docsie
Docuo
Flask
Headway
Intercom
Jira Service Management
Loomos
MarkUp
Mesha
Simple.ink
Sparx
Tarkle Send
Waybook
Well
Zendesk
Zeroheight
journy.io
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