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About

Talk to your users. See how they’re using your app or website. Interview users from anywhere in the world. Your team can watch and take timestamped notes to help surface valuable insights. Or, ask users to complete tasks on their own time. Send a test link to users and get a variety of recordings in your inbox. Remote user research in real-time for mobile and desktop. No cables required. Ask questions, get candid responses, and let participants share their screen – from anywhere in the world. Test any website, app or prototype. Every project has a unique LiveShare invite link that can be sent to as many participants as you’d like. Take research beyond the lab. Interview and record the face, screen and voice of anyone, anywhere in the world.

About

UserBit is a comprehensive, cloud-based platform tailored for UX and product teams to efficiently manage and deliver their research. It offers a unified space for organizing user interviews, feedback, audio, video, and notes, facilitating seamless collaboration among team members. The platform's robust analytical tools, including tagging, affinity diagrams, and word clouds, enable in-depth qualitative analysis, transforming raw data into actionable insights. Additionally, UserBit provides specialized UX tools for creating and exporting design deliverables such as personas, journey maps, and visual sitemaps, streamlining the design process. By consolidating these functionalities, UserBit enhances team efficiency and supports informed decision-making in user experience design.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Anyone searching for an UX software

Audience

Companies that need a comprehensive UX research and design suite

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$99 per month
Free Version Not Supported
Free Trial Supported

Pricing

$30/month
Free Version Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Lookback
Founded: 2013
United States
lookback.io

Company Information

UserBit
Founded: 2019
United States
userbit.com

Alternatives

Alternatives

Dovetail

Dovetail

Dovetail Research

Categories

Usability Testing Supported
User Research Supported
UX Supported

Categories

User Research Supported
UX Supported

UX Features

Animation Not Supported
For Mobile Not Supported
For Websites Not Supported
Heatmaps Not Supported
Prototyping Not Supported
Screen Activity Recording Supported
Unmoderated Testing Supported
Usability Testing Supported
User Journeys Not Supported
User Research Supported

Integrations

CleverX Supported

Integrations

CleverX Not Supported
Claim Lookback and update features and information
Claim Lookback and update features and information
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Claim UserBit and update features and information