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About

​Loman is a 24/7 AI phone agent designed specifically for restaurants, ensuring that no customer call goes unanswered. It efficiently handles tasks such as taking orders, answering questions, booking reservations, and more, allowing your staff to focus on in-house operations. Loman's humanlike voice AI provides a seamless customer experience, managing inquiries and automating call transfers when necessary. It integrates with leading restaurant POS systems, including Square, Toast, Clover, and Revel, synchronizing orders and reservations directly into your workflow. The AI is trained on your specific business information, enabling it to answer questions about the menu, dietary restrictions, or general inquiries accurately. Loman can handle multiple calls simultaneously, ensuring customers are never put on hold or left unanswered. By implementing Loman, restaurants have reported increased efficiency, reduced missed calls, and enhanced customer satisfaction. ​

About

OrderOut integrates third-party food delivery orders from services like UberEats, DoorDash, Grubhub, ChowNow, and Wix directly into your Clover or Square POS system. We are the best-rated delivery integration app on Clover. We offer an absolutely FREE plan, allowing you to seamlessly integrate your UberEats orders into your Clover system with no credit card required and same-day onboarding. Our flexible month-to-month solution ensures that you stay informed about the status of your third-party food delivery orders, allowing you to focus on running your restaurant. Orders are automatically accepted and sent directly to your POS, eliminating the need to manage multiple delivery tablets. We are the only aggregator that supports clover KDS. OrderOut automates and optimizes your third-party food delivery operation, freeing you to focus on what you do best: running your restaurant Manage your in-store order with Clover Dining and all your deliveries with Order Out

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Restaurant owners interested in a solution to streamline phone operations and enhance customer service through AI-driven call management

Audience

Food Delivery platform for businesses

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$199 per month
Free Version Not Supported
Free Trial Supported

Pricing

Free ($0/mo)
- FREE plan: Clover POS + Uber Eats integration
- Essential at $69.99 per month: Uber Eats, Doordash, Grubhub, ChowNow, Wix
- Standard Plan at $89.99 per month: Uber Eats, Doordash, Grubhub, ChowNow, Wix + Premium features
Free Version Supported
Free Trial Not Supported

Reviews/Ratings

Overall 4.2 / 5
ease 4.2 / 5
features 4.0 / 5
design 4.6 / 5
support 4.2 / 5

Reviews/Ratings

Overall 1.0 / 5
ease 1.0 / 5
features 5.0 / 5
design 3.0 / 5
support 1.0 / 5

Pros & Cons from Real Users

Pros

  • Loman.ai is very user-friendly and fits well into a fast-paced restaurant environment. It helps streamline daily tasks, keeps things organized, and saves valuable time during busy shifts. It’s especially helpful for staying on top of operations without feeling overwhelmed.
  • Fast set up, responsive support, cheaper than hiring idiot kids. My orders are now accurate and get sent right to my printer. Makes weekends much easier because I don't have customers waiting on hold or 17 year olds not showing up for work or not answering the phones. I'm opening up a 2nd location in June and will be using Loman at that shop too.
  • It helped our staff and customers. It helped our bottom line. They take orders when we are closed. They are completely customizable and can take payments. The customer service is unmatched. They are the most polished companies in the restaurant AI space.
  • The company was great, the onboarding took less than 5 days and I was up and running. Whenever I have an issue they are on it immediately. I can’t recommend this company enough.
  • I got really bad experience so no pros for them. They did not fix the problem and still charged me $1000.

Cons

  • Like any growing platform, there are still opportunities for continued improvement, which is actually exciting because it shows there’s room for even more features and enhancements over time.
  • Small learning curve, similar to training a new employee before loman was fully up to speed. Worked with an onboarding lady to get the tech dialed in.
  • We couldn’t find it sooner. We spent a lot of time looking for a partner, and we are genuinely upset that we were not able to find this partner a year sooner because we would’ve been able to grow our company dramatically quicker.
  • Maybe some sticker shock on price first off but the ROI make that go away in days
  • Online team support is terrible. I had Loman.ai in my pizza place from 4 months and they are not able to figure out why there AI agent is not able to take orders correctly or why it gives incorrect information to the customers. They said they improve their service overtime but it is almost 4 months and l don’t want to loose my customers with improper answers and finally get frustrated and get out from their contract but i got charged more than $ 1000 which they are not ready to refund me for terrible AI service. Think twice guys before you dive into it . 100% true review.

Pros & Cons from Real Users

Pros

  • When it's up and running it works great, if you get it working don't ever make a change. Beware!!!!!

Cons

  • Zero customer support. Impossible to get in touch with them, zero communication. Have a chat line that sits there unanswered, leave voicemails no return calls and emails that get responded to weeks later all while your system is offline or crashing. Dealing with them has been one of the most frustrating parts of my day, Have 21 more locations opening in 30-45 days that we are looking for another company to deal with.

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

Loman.ai
United States
www.loman.ai/

Company Information

OrderOut
Founded: 2018
United States
www.orderout.co

Alternatives

Alternatives

SpotnEats

SpotnEats

Uplogic Technologies

Categories

Categories

Food Delivery Supported
Integration Supported
Point of Sale Supported

Food Delivery Features

Delivery Tracking Supported
Dispatch Management Not Supported
For Restaurants Supported
Gift Card Management Not Supported
Menu Management Supported
Online Ordering Supported
Order Management Supported
Routing Not Supported
Sales Trend Analysis Supported
Supports Loyalty Program Not Supported

Integration Features

Dashboard Supported
ETL - Extract / Transform / Load Not Supported
Metadata Management Supported
Multiple Data Sources Supported
Web Services Supported

Point of Sale Features

Barcode Scanning Not Supported
Commission Management Supported
Cryptocurrency Support Not Supported
Customer Account Profiles Not Supported
Discount Management Not Supported
eCommerce Integration Not Supported
Electronic Signature Not Supported
Gift Card Management Not Supported
Loyalty Program Not Supported
Multi-Location Supported
Restaurant POS Supported
Retail POS Supported
Returns Management Not Supported

Integrations

ChowNow Not Supported
Clover Supported
DoorDash Not Supported
Grubhub Not Supported
Postmates Not Supported
Revel Supported
SpotOn Supported
Square POS Supported
Toast POS Supported
Uber Eats Not Supported
Wix Not Supported

Integrations

ChowNow Supported
Clover Not Supported
DoorDash Supported
Grubhub Supported
Postmates Supported
Revel Not Supported
SpotOn Not Supported
Square POS Not Supported
Toast POS Not Supported
Uber Eats Supported
Wix Supported
Claim Loman.ai and update features and information
Claim Loman.ai and update features and information
Claim OrderOut and update features and information
Claim OrderOut and update features and information