Logicbroker vs. ServiceNetwork Comparison


Logicbroker	ServiceNetwork ServiceCentral	+	+
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About Logicbroker is a premier multi-vendor commerce platform that seamlessly connects trading partners regardless of integration types. Our modern solutions empower retailers and brands to Connect, Orchestrate, and Grow their commerce platform to take control of their customer experience by harnessing and analyzing vital first-party data, reducing inventory risk, and curating their expanded assortment. By improving the visibility into our client’s commerce programs, Logicbroker can better position retailers and brands for transformative growth. As business needs and demand shift, Logicbroker provides the ability to quickly switch suppliers and product fulfillment between 3P to 1P and responsibly find new sources of inventory that uphold your brand integrity and meet your delivery promise. We work with mid-market and Enterprise manufacturers and retailers across a number of verticals including Health & Wellness, Home Improvement, Consumer Electronics, Toys & Babies, and CPGs.	About ServiceNetwork™ helps unify and simplify contract service for both Service Providers and Authorizers. An application to onboard and manage a provider network, eligible products and services, parts and pricing, and view services in progress. A guided workflow defined by an Authorizer following best practices for receiving, servicing, and reporting back. A brandable portal for consumers to request services, select locations, schedule appointments, and check service status. Consumer engagement and appointment scheduling. Service Provider network connection. Provider and location qualification. Technician guided workflows. Adjudication and resolution. 2000+ Walk-in service centers and mail-in depots in North America. Majority of locations are medium and large retail brands. These service providers are already on our platform and available for quick onboarding. Additional partners may be added through our application, provider portal or integrated through our service provider API.
Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook	Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook
Audience Brands or retailers that need a multi-vendor commerce platform	Audience Networking contractors looking for a software solution to deliver better third-party services
Support Phone Support 24/7 Live Support Online	Support Phone Support 24/7 Live Support Online
API Offers API	API Offers API
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing No information available. Free Version Free Trial	Pricing No information available. Free Version Free Trial
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software
Training Documentation Webinars Live Online In Person	Training Documentation Webinars Live Online In Person
Company Information Logicbroker Founded: 2010 United States www.logicbroker.com	Company Information ServiceCentral Founded: 1991 United States servicecentral.com/products/servicenetwork/
Alternatives Orderful	Alternatives Tradeshift
Canal	BaloTrade
Jolt Fulfillment System JOLT Custom Software	Informatica Supplier 360 Informatica
Rithum	SupplierGateway
Syncee View All	WarrantyWatcher CPS View All
Categories Dropshipping EDI Supply Chain Business Networks	Categories Supplier Relationship Management Supply Chain Business Networks Warranty Management
Show More Features Dropshipping Features Analytics / Reporting Customer Service Management eCommerce Integration Order Management Price Optimization Product Information Management (PIM) Shipment Tracking Sourcing Management Supplier Management	Show More Features Warranty Management Features Contract Management Eligibility Verification For Field Service For General Contractors For Manufacturers Parts Management Policy Management Product Registration Repair Management Returns Management Service Management Warranty Tracking
Integrations Avalara BigCommerce FenixCommerce Flowspace Forter Kibo eCommerce Magento Marketo NetSuite Salesforce ShipBob ShipCalm ShipStation SkuVault Vertex Zapier Show More Integrations View All 16 Integrations	Integrations Avalara BigCommerce FenixCommerce Flowspace Forter Kibo eCommerce Magento Marketo NetSuite Salesforce ShipBob ShipCalm ShipStation SkuVault Vertex Zapier Show More Integrations
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