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About

LogicMonitor’s SaaS-based observability and IT operations data collaboration platform helps ITOps, developers, MSPs and business leaders gain visibility into and predictability across the technologies that modern organizations depend on to deliver extraordinary employee and customer experiences. LogicMonitor seamlessly monitors everything from networks to applications to the cloud, empowering companies to focus less on troubleshooting and more on innovation. Bridge the gap between tech, teams, and IT with powerful real-time dashboards, network device configurations, full data center visibility, network scanning, and flexible alerting and reporting.

About

Uptime.com provides comprehensive, unified visibility into the availability and performance of critical services. Monitoring tools empower engineering, operations and SRE teams to maintain oversight of their web stack and respond to outages through customizable alerting channels. Uptime.com offers a broad set of monitoring capabilities, including web, network, and email. API and transaction checks offer synthetic monitoring to perform multi-step validations of critical flows and services. Monitor public and private resources through a unified interface that streamlines configuration and alerting. Set up and customize Status Pages with your company branding to communicate incidents and maintenance to both customers and internal teams. Provide a single-page overview that shows your overall service health at a glance. Robust and customizable SLA reporting allows stakeholders to stay informed on incidents and downtime.

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

IT Operations, Managed Service Providers, DevOps teams, and SaaS/e-Commerce companies

Audience

SREs, IT/DevOps Managers, System Admins, Directors/VPs of Engineering, CTOs

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

One platform, endless possibilities. LogicMonitor is a unified observability platform that includes fully-automated monitoring of infrastructure, cloud, containers, networks, servers, databases, storage, and website uptime. Log analysis and application performance monitoring are available as additional services for even more insights.
Free Version Not Supported
Free Trial Supported

Pricing

$7.00/month annual plan
Monthly and annual options available. Save 20% with annual plans.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 4.8 / 5
ease 4.6 / 5
features 4.6 / 5
design 4.6 / 5
support 4.7 / 5

Pros from Real Users

Pros

  • The software is very friendly and good user interface with secure navigation. Effortless and cost-effective
  • Extensive functionality and comparability with most it devices and systems, it gives immediate alerts to notify user on the changes made and upgrades done.
  • Uptime.com provides real results on web monitoring and integrations which helps you to identify errors in website integration and web page loading speed. Then it also has co-operative support team which is readily available to assist you.
  • 1. Simple UI to navigate across the application 2. Very Good Documentation and Easy Health Configurations [website, SSL, API, Synthetic] on the Uptime website 3. On Prem Setup is simple for Monitoring the Internal URLs which are not exposed to the Public Domain. 4. Support Response time and assistance on the requests is Fantastic [Most Important Point for any Product] 5. Reliable Alerting,Identification for IT Team to Resolve Outages before its causes widespread Outage.
  • Very intuitive UI and easy to use. We use the status pages feature primarily, super easy to send updates to customers confidently. The dashboard is also super helpful, displaying the current availability. Great product, great UX, thank you for that!
  • Comprehensive monitoring: Uptime.com goes beyond basic uptime checks, allowing us to monitor the health of our external portals with features like transactional checks. This provides valuable insights into how users experience our public portals. Exceptional support: Their support team is readily available and helpful in any situation. We've encountered various scenarios, and their assistance has been invaluable in resolving issues. Seamless setup: Uptime.com boasts a user-friendly platform that made implementation a breeze. We were up and running with transactional checks monitoring our public portals within minutes.
  • Well designed API and terraform support out of the box. Obviously designed by someone with a background or at least a good understanding of operations/platforms teams.
  • The tool is helpful to measure the availability SLA for our servers hosted with Database. It has various options and the TCP is the best fit.
  • Helps us monitor our external portals Support is always there to help us in any scenario Platform is easy to use and implement. We were running in minutes with transactional checks that kept tabs on how our public portals were doing.
  • - User Friendly UI, which is easy to understand and easy to configure - Quick response from the Support team on the user issues - Best Pricing compared to other tools which is budget friendly - Capability to integrate with multiple tools like PagerDuty - They are providing their best. We requested for Transaction checks increase, along with that we received Reports and Dashboards too.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

LogicMonitor
Founded: 2008
United States
www.logicmonitor.com

Company Information

Uptime.com
Founded: 2013
United States
uptime.com

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Categories

Categories

Application Performance Monitoring (APM) Features

Baseline Manager Supported
Diagnostic Tools Supported
Full Transaction Diagnostics Not Supported
Performance Control Supported
Resource Management Not Supported
Root-Cause Diagnosis Supported
Server Performance Supported
Trace Individual Transactions Not Supported

IT Infrastructure Monitoring Features

Alerts / Notifications Supported
Application Monitoring Supported
Bandwidth Monitoring Supported
Capacity Planning Supported
Configuration Change Management Not Supported
Data Movement Monitoring Supported
Health Monitoring Supported
Multi-Platform Support Supported
Performance Monitoring Supported
Point-in-Time Visibility Supported
Reporting / Analytics Supported
Virtual Machine Monitoring Supported

Website Monitoring Features

Availability Testing Supported
Event Logs Supported
Event-Based Notifications Supported
FTP Monitoring Supported
Mail Server Monitoring Not Supported
Maintenance Scheduling Supported
Performance Metrics Supported
Real Time Monitoring Supported
Transaction Monitoring Supported
Uptime Reporting Supported

IT Management Features

Capacity Monitoring Supported
Compliance Management Supported
Event Logs Supported
Hardware Inventory Not Supported
IT Budgeting Supported
License Management Not Supported
Patch Management Supported
Remote Access Supported
Scheduling Supported
Software Inventory Not Supported
User Activity Monitoring Supported

IT Security Features

Anti Spam Not Supported
Anti Virus Not Supported
Email Attachment Protection Not Supported
Event Tracking Supported
Internet Usage Monitoring Not Supported
Intrusion Detection System Supported
IP Protection Not Supported
Spyware Removal Not Supported
Two-Factor Authentication Not Supported
Vulnerability Scanning Supported
Web Threat Management Supported
Web Traffic Reporting Not Supported

Infrastructure-as-a-Service (IaaS) Features

Analytics / Reporting Supported
Configuration Management Not Supported
Data Migration Not Supported
Data Security Not Supported
Load Balancing Not Supported
Log Access Not Supported
Network Monitoring Supported
Performance Monitoring Supported
SLA Monitoring Supported

MSP Features

Backup Management Not Supported
Billing & Invoicing Not Supported
CRM Not Supported
Dashboard Supported
Help Desk Supported
Issue Management Supported
Live Chat Not Supported
Patch Management Not Supported
Privileged Access Management (PAM) Not Supported
Project Management Not Supported
Remote Access Supported
Remote Systems Monitoring Supported
Scheduling Not Supported

Network Monitoring Features

Bandwidth Monitoring Supported
Baseline Manager Supported
Diagnostic Tools Supported
Internet Usage Monitoring Supported
IP Address Monitoring Supported
Real Time Analytics Supported
Resource Management Supported
Server Monitoring Supported
SLA Monitoring Supported
Uptime Monitoring Supported
Web Traffic Reporting Supported

Network Security Features

Access Control Supported
Analytics / Reporting Supported
Compliance Reporting Not Supported
Firewalls Not Supported
Internet Usage Monitoring Supported
Intrusion Detection System Supported
Threat Response Supported
VPN Not Supported
Vulnerability Scanning Supported

RMM Features

Deployment Management Supported
For MSPs Supported
IT Asset Management Supported
Mobile Access Supported
Network Monitoring Supported
Patch Management Not Supported
Real-time Alerts Supported
Remediation Management Supported

Reporting Features

Customizable Dashboard Supported
Data Source Connectors Not Supported
Drag & Drop Not Supported
Drill Down Supported
Email Reports Not Supported
Financial Reports Not Supported
Forecasting Supported
Marketing Reports Not Supported
OLAP Not Supported
Report Export Supported
Sales Reports Not Supported
Scheduled / Automated Reports Supported

Server Management Features

CPU Monitoring Supported
Credential Management Supported
Database Servers Supported
Email Monitoring Supported
Event Logs Supported
History Tracking Supported
Patch Management Not Supported
Scheduling Not Supported
User Activity Monitoring Not Supported
Virtual Machine Monitoring Supported

Application Performance Monitoring (APM) Features

Baseline Manager Supported
Diagnostic Tools Supported
Full Transaction Diagnostics Supported
Performance Control Not Supported
Resource Management Not Supported
Root-Cause Diagnosis Supported
Server Performance Supported
Trace Individual Transactions Supported

IT Infrastructure Monitoring Features

Alerts / Notifications Supported
Application Monitoring Supported
Bandwidth Monitoring Supported
Capacity Planning Not Supported
Configuration Change Management Not Supported
Data Movement Monitoring Supported
Health Monitoring Supported
Multi-Platform Support Not Supported
Performance Monitoring Supported
Point-in-Time Visibility Supported
Reporting / Analytics Supported
Virtual Machine Monitoring Not Supported

Website Monitoring Features

Availability Testing Supported
Event Logs Supported
Event-Based Notifications Supported
FTP Monitoring Supported
Mail Server Monitoring Supported
Maintenance Scheduling Supported
Performance Metrics Supported
Real Time Monitoring Supported
Transaction Monitoring Supported
Uptime Reporting Supported

IT Alerting Features

Alert Noise Reduction Supported
Alert Routing Supported
Dynamic Notifications Supported
Enriched Incident Context Supported
Escalation Policies Supported
Incident History Audit Supported
Multi-User Alerting Supported
Multiple Alert Types Supported
On-Call Management Supported
Rich HTML Email Notifications Supported

Integrations

PagerDuty Supported
Slack Supported
Axonius Supported
Azure Marketplace Supported
Clarity Security Supported
Datadog Not Supported
Discord Not Supported
HCL IntelliOps Event Management Supported
Jira Service Management Not Supported
Logz.io Not Supported
Network Glue Supported
PagerTree Supported
Pushover Not Supported
Status.io Not Supported
Statuspage Not Supported
Telegram Not Supported
VEEUE Supported
Vector by Datadog Not Supported
ilert Not Supported
root9 Supported

Integrations

PagerDuty Supported
Slack Supported
Axonius Not Supported
Azure Marketplace Not Supported
Clarity Security Not Supported
Datadog Supported
Discord Supported
HCL IntelliOps Event Management Not Supported
Jira Service Management Supported
Logz.io Supported
Network Glue Not Supported
PagerTree Not Supported
Pushover Supported
Status.io Supported
Statuspage Supported
Telegram Supported
VEEUE Not Supported
Vector by Datadog Supported
ilert Supported
root9 Not Supported
Claim LogicMonitor and update features and information
Claim LogicMonitor and update features and information