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About

LocalImpact helps businesses collect, manage, and showcase customer reviews from one simple dashboard. Send automated review requests by SMS, email, or link to get more reviews on Google and other review sites. Monitor all your reviews in one place and reply quickly using AI-generated responses. LocalImpact also helps you turn great reviews into marketing content. Display reviews on your website with widgets, share them on social media, and build trust with potential customers. With automation, reporting, and integrations, LocalImpact saves time and helps businesses improve their online reputation, increase visibility in search, and win more customers.

About

Easily create SMS & Email review or survey requests and set up smart drip campaigns to get more customer reviews and feedback. Make it easier for happy customers to leave a review by qualifying them first. Give unhappy customers a quick way to provide direct feedback to avoid a negative review. Through your review requests, customers can leave reviews on websites you specify, like Facebook, Google, Yelp or any website you add. Segment customers into happy and unhappy customers. Easily show happy customers your review websites, or collect direct customer feedback from unhappy customers and avoid negative reviews. Connect your favorite CRM software with TrueReview, sit back and let the app automatically send review requests to your customers or create new contacts in your contacts page whenever you complete a job, close a ticket, get paid for a service, or any other trigger that you select in your CRM.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

SMBs, local service businesses, home service companies, agencies, franchises, restaurants, medical practices, auto dealerships, real estate professionals, and multi-location brands.

Audience

Reviewing platform for companies wanting to request reviews for any website, receive direct customer feedback and reduce negative reviews

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$19/month
Discounts available for multi-location businesses.
Free Version Not Supported
Free Trial Supported

Pricing

$23 per month
Billed annually
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 4.0 / 5
design 4.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Pros & Cons from Real Users

Pros

  • The product is straightforward, and the dashboard is easy to navigate. The widgets and templates can be customized, which is very important to me and my brand.

Cons

  • I look forward to ReviewsOnMyWebsite launching new features, such as more robust analytics.

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

LocalImpact
Founded: 2017
Canada
localimpact.com

Company Information

TrueReview
Founded: 2019
United States
truereview.co

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Categories

Categories

Reputation Management Features

Campaign Management Supported
Gamification Not Supported
Response Management Supported
Review Generation Supported
Review Monitoring Supported
Sentiment Analysis Supported
Social Media Metrics Not Supported
Social Media Monitoring Not Supported
White Label Supported

Review Management Features

Campaign Management Supported
Dashboard Supported
Negative Feedback Management Supported
Response Management Supported
Review Monitoring Supported
Review Notification Supported
Review Request Supported
Sentiment Analysis Supported
Social Sharing Not Supported
White Label Supported

Reputation Management Features

Campaign Management Supported
Gamification Not Supported
Response Management Supported
Review Generation Supported
Review Monitoring Supported
Sentiment Analysis Not Supported
Social Media Metrics Not Supported
Social Media Monitoring Supported
White Label Not Supported

Review Management Features

Campaign Management Supported
Dashboard Supported
Negative Feedback Management Supported
Response Management Supported
Review Monitoring Supported
Review Notification Not Supported
Review Request Supported
Sentiment Analysis Not Supported
Social Sharing Not Supported
White Label Not Supported

Integrations

Acuity Scheduling Not Supported
Axis LMS Not Supported
Facebook Supported
GoCanvas Not Supported
Google Business Profile Supported
Google Contacts Not Supported
Google Sheets Not Supported
Housecall Pro Not Supported
HubSpot CRM Not Supported
HubSpot Customer Platform Not Supported
LionDesk Not Supported
Mailchimp Not Supported
ServiceTitan Not Supported
Setmore Not Supported
Simpro Not Supported
Square Payments Not Supported
Zapier Supported

Integrations

Acuity Scheduling Supported
Axis LMS Supported
Facebook Not Supported
GoCanvas Supported
Google Business Profile Not Supported
Google Contacts Supported
Google Sheets Supported
Housecall Pro Supported
HubSpot CRM Supported
HubSpot Customer Platform Supported
LionDesk Supported
Mailchimp Supported
ServiceTitan Supported
Setmore Supported
Simpro Supported
Square Payments Supported
Zapier Not Supported
Claim LocalImpact and update features and information
Claim LocalImpact and update features and information
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Claim TrueReview and update features and information