Lob vs. PCM Integrations Comparison Chart

Reduce your overall freight spend with a global, modular, cloud-based transportation management solution (TMS). Enable collaboration across the end-to-end process of transporting goods by connecting shippers with their carriers, suppliers and customers. The Alpega TMS platform contains a suite of flexible, modular solutions that enable shippers to Source, Plan, Optimize, Execute, Settle and Analyze their transportation. Alpega's cloud-based solutions are offered on a transactional or subscription basis for quick deployment, reduced cost of ownership, and rapid ROI. The modularity and "pay as you go" model of Alpega solutions enable you to deploy and scale a TMS at your own pace without straining your logistics, operational or IT resources. Alpega TMS solutions bring efficiency to logistics operations, and support supply chain sustainability. Proven global implementations serving over 200+ customers, deployed in 80+ countries across 5 continents & available in 15 languages.

DirectMail2.0 is a white label technology platform for printers, agencies and mail service providers that integrates their client’s direct mail campaigns with digital channels to track and increase results by 23-46%.

Click2Mail transforms conventional mail with its online and on-demand, SaaS print-to-mail service. With Click2Mail, users have access to tools that make creating and mailing postcards, brochures, letters, and other print materials fast and easy. Using Click2Mail's free to use Mailing Online Publisher, individuals and organizations can compose, address, and send mailpieces anywhere on the planet without leaving their chair.

Birdeye is the leading reputation, social media, and customer experience platform for local businesses and brands. Over 150,000 businesses use Birdeye’s all-in-one platform to effortlessly manage online reputation, connect with prospects through digital channels, and gain customer experience insights to grow sales and thrive. Founded in 2012 and headquartered in Palo Alto, Birdeye is led by a team of innovators from Google, Amazon, Salesforce, and Yahoo and is backed by the who’s who of Silicon Valley, including Salesforce founder Marc Benioff, Yahoo co-founder Jerry Yang, Trinity Ventures, World Innovation Lab, and Accel-KKR. Learn more at birdeye.com.

Engage is a pre-built, intelligent, cloud contact center platform that transforms customer service. Built for for Amazon Connect and powered by AWS, Engage combines voice and digital communication channels to improve operational efficiency and deliver valuable insights, Engage uses Generative AI to enhance customer service interactions and create personalized experiences that cater to the changing needs of businesses and their customers. Engage is a Contact Center as a Service (CCaaS), meaning we take care of all updates and improvements with no hardware or expensive agent licenses. Our consumption-based pricing caters to businesses of all sizes. Engage includes Voice, Email, SMS and Facebook Messenger, Instagram DM (Direct Message), Twitter DM (Direct Message), WhatsApp, WeChat LINE, and Web Chat.

Revolutionize your last-mile delivery operations with our comprehensive software suite! From complete operations management to a powerful driver app and a customizable client portal, we've got it all. Our dedicated team works tirelessly to develop the most advanced technology tailored to meet the needs of the logistics supply chain throughout North America. Twenty-five years ago, CXT Software emerged with a mission to empower courier and route delivery companies. Our software has paved the way with innovative features and workflows for courier dispatching and driver management, while also streamlining logistics management technology for healthcare, pharmaceuticals, retail and distribution, and many more industries. We pride ourselves on being at the forefront of the dynamic world of shipment management by delivering the best solutions and services. If you haven't experienced a no-pressure personalized demo yet, why wait? See for yourself how we can elevate your delivery game!

Optimize and automate all your deliveries with Dispatch Science. Dispatch Science manages, optimizes and automates all the steps a delivery business needs to get the job done. It supports order-booking, CRM via a self-serve customer web portal, pricing, route optimization, manual and automated dispatching, real-time tracking with predictive ETA notifications, returns management, proof of deliveries, barcode scanning, billing, and driver management with a complete iOS/Android mobile driver app. Our API extends automations to 3rd party applications like accounting, eCommerce, other 3rd party logistics platforms, and more. Our solution is used in all industries where deliveries are needed, such as: -Courier and parcel delivery services -eCommerce last mile deliveries -Manufacturing distribution -3PL's -Restaurant, food, and beverage distribution -Hospital, medical, and pharmaceutical deliveries -Retail last mile distribution

One request through our shipping app or API instantly shows rates from a massive network of traditional and on-demand carriers, allowing you to create cost-effective shipping labels at scale. Generate labels and track shipments from one place. Self-service kiosk available. Pick from hundreds of shipping options sorted by speed and price. Access exclusive special rates or custom rate cards through our multi-carrier shipping platform. Ensure you’re shipping to a real address before the package leaves your facility. Delight and inform recipients with automated notifications based on package location. Create workflows to automate repeatable tasks and reduce manual work. Our multi-carrier shipping platform brings shipping and tracking together and replaces single-carrier, manual label generation with multi-carrier, dynamic label generation.

Transform organizations into brands by refining experiences with SurveySparrow. The experience management platform helps create not only engaging surveys but assists in closing the feedback loop efficiently. Supporting 70+ languages and dedicated NPS and Customer experience modules help better understand customer loyalty. SurveySparrow enables business organizations to collect feedback via a chat-like interface, gain insights, and make data-driven decisions to improve products, services, and customer experience. Set up automation and manage feedback with the in-built Ticket management tool. Monitor and manage online reviews efficiently with the Reputation management module. Join the bandwagon of 100k+ customers in 149 countries to deliver delightful customer experiences.

Pipedrive is a web-based sales CRM (customer relationship management) software that lets sales teams track pipelines, optimize leads, manage deals and automate their entire sales process to focus on selling. Pipedrive’s simple interface empowers salespeople to streamline workflows and unite sales tasks in one workspace. Unlock instant sales insights with Pipedrive’s visual sales pipeline and fine-tune your strategy with robust reporting features and a personalized AI Sales Assistant. Reach the right contacts at the right time with intelligent lead segmenting and activity reminders that tell you when to take action. When it’s time to seal the deal, compose instant, irresistible sales emails in just one click. With Pipedrive, winning has never been easier.