LivingLensMedallia
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Related Products
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About
Work with video feedback at scale. Capture, analyze and share consumer insight video in a single platform. Automatically extract meaningful insights, so you can tell powerful stories that inspire better decision-making. Unlock the power of video insights with our content recognition and analytics tools. Video is engaging, memorable and drives action – it’s the most effective medium there is to communicate a message. The deeper your insights, the more power you have to share a compelling story. Our plug and play APIs enable seamless integration with your existing technology stack. If you don’t need to integrate, jump straight to Capture. Capture video feedback content from surveys, our mobile app, the cloud or even Zoom. Upload new or existing video content quickly and easily using our video capture tools. Dig deep into speech, emotion, object and context data to understand meaningful trends in your video content using powerful AI and machine-learning tools.
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About
RecRam is an AI-driven platform designed to enhance customer support and feedback collection through video and voice solutions. It allows customers to record and share their experiences, demonstrate product usage, and report technical issues via interactive video responses, eliminating the need for time-consuming interviews or on-site visits. It offers browser-based recording with multi-camera support, voice recording, screenshot capabilities, and file uploads, ensuring comprehensive issue documentation. RecRam's AI-powered analysis automatically transcribes, summarizes, and extracts key insights from these video responses, including sentiment analysis to detect customer emotions. Businesses can embed customizable video-enabled survey buttons and pop-ups on their websites, facilitating seamless visitor feedback. It integrates with existing workflows through RESTful API, webhooks, and Zapier, and prioritizes data security with GDPR compliance, and SSL/TLS encryption.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Supported
Android
Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Agencies and brands
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Audience
Product development teams searching for a solution to improve product design and functionality through AI-analyzed video response
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Not Supported
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Pricing
$65 per month
Free Version
Not Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Company InformationMedallia
Founded: 2001
United States
livinglens.tv/
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Company InformationRecRam
Founded: 2022
Turkey
recram.com
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Alternatives |
Alternatives |
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Categories |
Categories |
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Digital Asset Management Features
Asset Categorization
Supported
Asset Library
Supported
Asset Sharing
Supported
Brand Control
Not Supported
Customizable Branding
Supported
File Conversion
Not Supported
Metadata Management
Supported
Mobile App
Not Supported
Reporting/Analytics
Supported
Search Within Document
Supported
Search/Filter
Supported
Version Control
Supported
Watermarking
Not Supported
Workflow Management
Not Supported
Market Research Features
Benchmarking
Not Supported
Compensation Management
Not Supported
Data Management
Not Supported
Email / Online
Not Supported
Face-to-Face
Not Supported
Panel Management
Not Supported
Paper-Based
Not Supported
Phone-Based
Not Supported
Sample Management
Not Supported
Statistical Analysis
Supported
Survey Management
Not Supported
Video Features
Analytics
Supported
Brand Overlay
Supported
Bulk Uploading
Supported
Closed Captions
Supported
Mobile Screen Support
Not Supported
Privacy Options
Supported
Social Sharing
Not Supported
Video Looping
Not Supported
Video Streaming
Not Supported
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Integrations
Alida
Supported
Amazon S3
Not Supported
Google Cloud Platform
Not Supported
Intercom
Not Supported
Medallia
Supported
ServiceNow
Not Supported
Zapier
Not Supported
Zendesk
Not Supported
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Integrations
Alida
Not Supported
Amazon S3
Supported
Google Cloud Platform
Supported
Intercom
Supported
Medallia
Not Supported
ServiceNow
Supported
Zapier
Supported
Zendesk
Supported
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