Related Products
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About
Liveblocks is a developer-first real‑time collaboration engine that provides customizable, ready‑made features—such as multiplayer editing, live cursors and presence, contextual comments, smart notifications, and integrated AI copilots—enabling teams to embed rich collaborative experiences directly into web applications. It handles persistence, sync, streaming, WebSocket infrastructure, offline support, conflict‑free CRDT‑backed data storage (with multiplayer undo/redo), and scalable hosting across rooms and projects. Featuring modular React and JavaScript SDKs, you can drop in components (chat, comments, toolbar, notifications) and launch in days instead of months. With Liveblocks 3.0, embedded AI copilots bring context-aware, in-app AI agents that can chat, take actions, and collaborate alongside users.
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About
Operata is an AI-powered CX observability platform built exclusively for cloud contact centers that continuously collects and correlates real-time data from every call, agent environment, network, CCaaS and AI interaction to provide end-to-end visibility into customer and agent experience so teams can understand not just what happened but why it happened and act on it quickly; its features include a unified CX Insights Graph that harmonizes technical, operational and experience signals, CX Copilot and Agent Copilot assistants powered by Tenor AI for natural language querying and on-the-fly recommendations, Customer Journey Trace to visualize complete interaction sequences across multiple platforms, pre-built playbooks and interactive dashboards for proactive insights, readiness testing and assurance tools to benchmark performance, seamless integrations with 50+ CX and voice systems, and an MCP Server to feed observability data into enterprise AI stacks.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Web developers and product teams requiring a solution to make their product more engaging
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Audience
Modern cloud contact center IT, operations, and customer experience teams that need end-to-end visibility and AI-driven insights to improve service quality, agent performance, and customer interactions
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
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Pricing
$0.0060 per agent minutes
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationLiveblocks
United States
liveblocks.io
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Company InformationOperata
Founded: 2017
United States
operata.com
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Categories |
Categories |
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Integrations
Aisera
Amazon Lex
Amilia SmartRec™
Avaamo
Boost.ai
Cisco Webex
Cognigy.AI
Content Guru storm
Generative Studio X by OneReach.ai
Genesys Cloud CX
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Integrations
Aisera
Amazon Lex
Amilia SmartRec™
Avaamo
Boost.ai
Cisco Webex
Cognigy.AI
Content Guru storm
Generative Studio X by OneReach.ai
Genesys Cloud CX
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