Related Products
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About
Communicate directly with your web visitors via live-chat, web-calls, and co-browsing no matter where you or they are! LiveCaller is the answer! We’re the solution to all the customer service Issues you might not have realized you had. Customers can exchange messages, files, and rate customer service. Customers are able to make a call directly from the webpage, via Internet, thus making such calls for them completely free. Combines communications from different messenger platforms into a single dashboard. Simply enter your phone number and preferred call time, customer service will call you. Allows agents and customers to collaboratively 'browse' a website. We know the importance of direct communication with your web visitors. Our software is designed to enable you to make contact with them in a variety of ways, all from inside ONE system. You need to talk to your web visitors, we make it happen.
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About
Create collaborative and fully compliant digital journeys on your platform without changing a single line of code or installing software. Surfly helps thousands of AXA agents sell faster by digitally recreating the in-person sales experience on their platform. Agents and customers collaborate remotely to choose a policy, e-sign documents, and make their first payment. Surfly Co-browsing is faster, safer, and easier to use than screen sharing tools like Zoom, Google Meet, or Microsoft Teams. It enables active, secure, and compliant two-way collaboration that can never be replicated with screen sharing. Why use multiple external tools like Zoom and Docusign when you can just do everything in one Surfly Session? Upload, review, annotate, and e-sign any document without ever leaving your own website or portal. Surfly’s solution is flexible enough to work on the fly without any integrations as a virtual layer on top of your existing platforms.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Call center agents and sales teams in search of a customer service solution to communicate with their web visitors via live-chat, web-calls, and co-browsing
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Audience
Companies searching for a solution to manage and improve their online interactions
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Supported
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API
Offers API
Supported
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API
Offers API
Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$14 per user per month
Free Version
Not Supported
Free Trial
Supported
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Pricing
$26/per month
Enterprise pricing based on session minute bundles and not agent price
Free Version
Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Pros & Cons from Real UsersPros
Cons
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Training
Documentation
Not Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Supported
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Company InformationLiveCaller
Georgia
livecaller.io
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Company InformationSurfly
Netherlands
www.surfly.com
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Alternatives |
Alternatives |
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Categories |
Categories |
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Remote Desktop Features
Chat
Supported
Cross-Platform Access
Not Supported
File Transfer
Supported
Group View
Not Supported
Mobile Device Access
Not Supported
Multi Monitor Support
Not Supported
Record Remote Sessions
Supported
Remote Print
Not Supported
Remote Wake
Not Supported
User Management
Supported
Remote Support Features
Diagnostic Tools
Not Supported
File Transfer
Supported
Live Chat
Supported
Real-time Chat
Supported
Remote Control
Supported
Screen Sharing
Supported
Session Recording
Supported
Session Transfer
Supported
Surveys & Feedback
Supported
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Integrations
AWS Marketplace
Not Supported
Amazon Connect
Not Supported
Facebook
Supported
Intercom
Not Supported
JavaScript
Not Supported
NiCE CXone Mpower
Not Supported
Salesforce
Not Supported
Telegram
Supported
Viber
Supported
Zendesk
Not Supported
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Integrations
AWS Marketplace
Supported
Amazon Connect
Supported
Facebook
Not Supported
Intercom
Supported
JavaScript
Supported
NiCE CXone Mpower
Supported
Salesforce
Supported
Telegram
Not Supported
Viber
Not Supported
Zendesk
Supported
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