LiveCaller RemoteVS

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LiveCaller:

About

Communicate directly with your web visitors via live-chat, web-calls, and co-browsing no matter where you or they are! LiveCaller is the answer! We’re the solution to all the customer service Issues you might not have realized you had. Customers can exchange messages, files, and rate customer service. Customers are able to make a call directly from the webpage, via Internet, thus making such calls for them completely free. Combines communications from different messenger platforms into a single dashboard. Simply enter your phone number and preferred call time, customer service will call you. Allows agents and customers to collaboratively 'browse' a website. We know the importance of direct communication with your web visitors. Our software is designed to enable you to make contact with them in a variety of ways, all from inside ONE system. You need to talk to your web visitors, we make it happen.
RemoteVS:

About

​RemoteVS is an online sales service that leverages co-browsing technology to enhance customer interactions by allowing support agents to simultaneously navigate web pages with customers, facilitating real-time assistance and contract signing. The process is straightforward, customers access the service through their browser without the need for downloads, connect instantly with a support agent who initiates the remote session, and receive visual guidance through video, screen sharing, file sharing, or co-browsing. Key features include on-screen tools such as pointers and drawing utilities for annotations, file and image sharing capabilities supporting formats like PNG, JPEG, JPG, and PDF, a barcode reader for instant product information verification, automatic session recording with administrative review, and LiveView for real-time monitoring of support agents' activities and customer service statistics.
LiveCaller:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
RemoteVS:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
LiveCaller:

Audience

Call center agents and sales teams in search of a customer service solution to communicate with their web visitors via live-chat, web-calls, and co-browsing
RemoteVS:

Audience

Businesses seeking a solution to enhance customer engagement and streamline online consultations through real-time co-browsing and interactive support features
LiveCaller:

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported
RemoteVS:

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported
LiveCaller:

API

Offers API Supported
RemoteVS:

API

Offers API Not Supported
LiveCaller:

Screenshots and Videos

RemoteVS:

Screenshots and Videos

LiveCaller:

Pricing

$14 per user per month
Free Version Not Supported
Free Trial Supported
RemoteVS:

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported
LiveCaller:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
RemoteVS:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
LiveCaller:

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported
RemoteVS:

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported
LiveCaller:

Company Information

LiveCaller
Georgia
livecaller.io
RemoteVS:

Company Information

RemoteVS
Republic of Korea
www.remotevs.com
LiveCaller:

Alternatives

RemoteVS:

Alternatives

RichCall

RichCall

Aurus
LiveCaller:
Live Assist for Microsoft Dynamics 365

Live Assist for Microsoft Dynamics 365

Communication Business Avenue
RemoteVS:
LiveCaller:
RemoteVS:
LiveCaller:
CoSurfing

CoSurfing

CoSurfing.net
RemoteVS:
RemoteHQ

RemoteHQ

Mythical Labs
LiveCaller:
RemoteVS:
LiveCaller:

Categories

Co-Browsing Supported
Live Chat Supported
RemoteVS:

Categories

Co-Browsing Supported
LiveCaller:

Integrations

Facebook Supported
Telegram Supported
Viber Supported
RemoteVS:

Integrations

Facebook Not Supported
Telegram Not Supported
Viber Not Supported
LiveCaller:
Claim LiveCaller and update features and information
Claim LiveCaller and update features and information
RemoteVS:
Claim RemoteVS and update features and information
Claim RemoteVS and update features and information