+
+

Related Products

  • North One
    5,042 Ratings
    Visit Website
  • SBS Banking Platform
    29 Ratings
  • Zil Money
    607 Ratings
    Visit Website
  • MeridianLink Opening
    72 Ratings
    Visit Website
  • Banker's Dashboard
    6 Ratings
    Visit Website
  • FISPAN
    5 Ratings
    Visit Website
  • YouHodler
    28 Ratings
  • CallTrackingMetrics
    937 Ratings
    Visit Website
  • Authologic
    2 Ratings
    Visit Website
  • Squaretalk
    293 Ratings
    Visit Website

About

LiveBank is a unique, fintech solution that helps financial institutions fill the gap between cost-effective, self-care ebanking and branches that are rich in advice and effective in terms of conversion rate. An omnichannel platform for instant and secure communication over chat, video, audio and social media, optimizing remote advisory processes. With collaboration, communication, routing, recording and other features, you can design your own remarkable experience and get the most out of omnichannel. This virtual branch lets banks engage with the customer using dynamic offers and real-time, online assistance through Video & Voice Calls, Live Chat, Co-Browsing, Screen-Sharing, Secure File Exchanging, Digital Document Signature, Digital On-boarding (eKYC), Biometrics and many other features. This is the first platform with built-in support for a bank's sales and operational processes, including cross-selling/up-selling through the presentation of personalized offers.

About

Unblu is a privately held Swiss company founded in 2008 that provides financial institutions with the best technology to enrich the digital experience of their customers by extending their customers’ touch points and collaboration capabilities. The Unblu Conversational Platform enables client service agents and visitors to engage, converse, browse & collaborate. Unblu's technology has passed rigorous security reviews and penetration tests at many leading global banks and financial services institutions. Unblu’s Secure Instant Messaging solution help banks provide a WhatsApp experience while remaining compliant. Live Chat is an effective way to provide outstanding customer care and support in real-time. Unblu’s HD Video and Voice solution provides a personalized service that clients will love. Co-Browsing software let agents and advisors collaborate in real-time with customers to discuss opportunities, fill out forms or purchase products online.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Financial institutions searching for a fintech solution to engage with their customers using dynamic offers and real-time, online assistance

Audience

Financial institutions seeking a conversational platform to level up and optimize their digital customer service

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

LiveBank
Poland
livebank24.com

Company Information

Unblu
Founded: 2008
Switzerland
www.unblu.com

Alternatives

Alternatives

Sybrin Apex

Sybrin Apex

Sybrin
FRONTeO e-Banking

FRONTeO e-Banking

Mainsys Engineering
ebankIT

ebankIT

ebankIT Omnichannel Digital Banking Platform
Cardina

Cardina

Caldera Labs

Categories

Categories

Chatbot Features

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Live Chat Features

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Screen Sharing Features

Annotations / Drawing Tools
Desktop / Browser Sharing
Mobile Screen Sharing
Presenter Control Management
Remote Control
Screen Capture
Screen Mirroring
Screen Recording

Video Conferencing Features

Electronic Hand Raising
Mobile Access
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Whiteboard

Integrations

Appway Digital Banking
Avaloq Core
Backbase
CREALOGIX Digital Hub
Enghouse Vidyo
Finastra Essence
Kasisto KAI
Kore.ai
Octopus
Puzzel
Temenos Transact
Verint Community
ebankIT

Integrations

Appway Digital Banking
Avaloq Core
Backbase
CREALOGIX Digital Hub
Enghouse Vidyo
Finastra Essence
Kasisto KAI
Kore.ai
Octopus
Puzzel
Temenos Transact
Verint Community
ebankIT
Claim LiveBank and update features and information
Claim LiveBank and update features and information
Claim Unblu and update features and information
Claim Unblu and update features and information