Chatstack

Chatstack

1.0 out of 5 stars
Omnilo

Omnilo

EnAffaire Technologies Inc.
Chatstack Omnilo

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Chatstack:

About

Chatstack is the leader in self-hosted PHP live chat software for your website and has many compelling advantages over competing live chat solutions. Chatstack is a self-hosted chat application, powered by PHP and MySQL and is quick and easy to install on your website, especially for non-technical users. Send messages to your customers and respond quickly to their needs with our user friendly interface, allowing you to build and nurture customer relationships. With no subscription and no ongoing monthly fees, our online chat software is the most cost effective customer service solution for your businesses web site. Our live chat widget or optional popup client window is fully customizable to include your own brand logo, colors and desired welcome message. Advanced customization is also available by editing the template CSS files for a fully custom design. Chatstack is available on major platforms with our Windows, Mac and Linux apps that can be installed on all your team computers.
Omnilo:

About

Omnilo is a hosted live-chat service that businesses add to a website with a single script line or setup wizard. It translates visitor messages and business replies in both directions across 133 languages, while notifying the business by text message so staff can answer from a phone through a private link. Teams can set chat hours, embed the service on one website, and choose plans for one responder or up to three team members. The service is intended for business owners and teams serving multilingual customers in Canada and the United States. A separate Omnilo 2 offering provides automatic website translation and a multilingual contact form without a live chat window; it is not required for the core Omnilo chat service.
Chatstack:

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported
Omnilo:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
Chatstack:

Audience

Sales teams and companies in need of a self hosted live chat software solution to optimize customer service and increase conversions
Omnilo:

Audience

Businesses and teams in Canada and the US that serve customers in many languages
Chatstack:

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported
Omnilo:

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported
Chatstack:

API

Offers API Supported
Omnilo:

API

Offers API Not Supported
Chatstack:

Screenshots and Videos

Omnilo:

Screenshots and Videos

No images available
Chatstack:

Pricing

$149 one-time payment
Free Version Not Supported
Free Trial Not Supported
Omnilo:

Pricing

CA$20/month
Basic is CA$20/month for one responder and one website embed. Essentials is CA$49.99/month for up to three team members, with higher message volume and priority support. Omnilo 2 is a separate CA$20/month website-translation and multilingual contact-form plan. All plans include a 30-day free trial; prices are in Canadian dollars. Enterprise pricing is custom.
Free Version Not Supported
Free Trial Supported
Chatstack:

Reviews/Ratings

Overall 1.0 / 5
ease 4.0 / 5
features 2.0 / 5
design 4.0 / 5
support 1.0 / 5
Omnilo:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
Chatstack:

Pros & Cons from Real Users

Pros

  • Easy to use when it works. Fixed fee for unlimited websites (I am grandfathered in under an old plan).

Cons

  • Chatstack is a one-person operation that has very long delays in responses with the same person responding to all types of support and sales requests. Chatstack desktop and iPhone versions are CONTINUOUSLY buggy and the owner never resolves the problems 100%. My patience has run out! Do not use Chatstack unless you want a poor-quality product and poor, slow service!
Chatstack:

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Supported
Omnilo:

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported
Chatstack:

Company Information

Chatstack
Australia
www.chatstack.com
Omnilo:

Company Information

EnAffaire Technologies Inc.
Founded: 2026
Canada
omnilo.ca
Chatstack:

Alternatives

Omnilo:

Alternatives

LiveChat

LiveChat

LiveChat Software
4.9 out of 5 stars
Chatstack:
ProProfs Chat

ProProfs Chat

ProProfs
5.0 out of 5 stars
Omnilo:
RolChat

RolChat

Shifton Inc
Chatstack:
Porchlight

Porchlight

1001 ToolBox
Omnilo:
Chatstack:
REVE Chat

REVE Chat

5.0 out of 5 stars
Omnilo:
Chatstack:
Omnilo:
Chatstack:

Categories

Live Chat Supported
Omnilo:

Categories

Live Chat Supported
Chatstack:

Live Chat Features

Canned Responses Supported
Customizable Branding Supported
Geo Targeting Not Supported
Offline Form Supported
Proactive Chat Supported
Screen Sharing Supported
Third Party Integration Supported
Transfers / Routing Supported
Website Visitor Tracking Supported
Chatstack:

Integrations

MySQL Supported
Omnilo:

Integrations

MySQL Not Supported
Chatstack:
Claim Chatstack and update features and information
Claim Chatstack and update features and information
Omnilo:
Claim Omnilo and update features and information
Claim Omnilo and update features and information