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VoiceNation
Thousands of businesses rely on our flexible support because our professionally trained, bilingual receptionists and intelligent software guarantees amazing customer service is always delivered on their behalf.
Acting as a seamless extension of your business, they're available to answer calls and respond to web chats whenever you need, even 24/7. And we keep our pricing simple too; with plans starting from just $70 per month.
Why choose VoiceNation:
- America's best receptionists
- Essential and Personalized plans to suit every business
- A culture like no other
- Years of industry knowledge
- Gold standard technology
- Outstanding account management
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Social Intents
Live Chat for Microsoft Teams, Slack, Google Chat, Zoom, and ChatGPT enables you to chat with website visitors right from the business collaboration tools you already use.
Build safe ChatGPT chatbots trained on your website content and knowledge base with 1 click. Then escalate chats to human agents as needed.
Offer great customer service and sales support right from Microsoft Teams, Slack, Google Chat, Zoom, and Webex without the need for another messaging tool. Now with WhatsApp, Facebook Messenger, and SMS integration for omnichannel customer support.
No need to learn additional software to support customers. Engage potential customers when they need your help, close more deals, and increase online revenue.
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buywith
buywith transforms your website into a dynamic Video Shopping hub. As a Livestream shopping pioneer with a curated creator marketplace, we enhance brand potential, by delivering an unparalleled shopping experience, bridging the gap between offline and online shopping. Our cutting-edge patented technology seamlessly integrates into any e-commerce site, providing a unique "Shop With Me" experience. buywith empowers retailers and brands to cultivate meaningful connections and boost sales through influencer-led One-to-Many and One-to-One Live shopping sessions, complemented by multi-streaming on social media and enticing shoppable video sessions and snippets that turn your website onto a 24/7 Live shopping channel. Trusted by Fortune 500 brands, buywith is the key to delivering exceptional value and revolutionizing video shopping on your e-commerce website.
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Riddle Quiz Maker
Riddle is an online platform for creating interactive content such as quizzes, surveys, personality tests, prediction games, and leaderboards. Our customers create content on our platform and then embed it on their website.
The goal? Increased engagement, lead generation, segmentation, and content monetization - all 100% GDPR compliant.
What functions does Riddle offer?
Riddle solves the following problems for its customers:
- More user engagement and higher time on-site
- Multiplication of available ad slots and easy creation of branded & sponsored content
- Collecting zero-party data
- Generation of qualitative leads
- Create competitions and prize draws both online and live during events
- Understanding user behavior and preferences
Our features include:
- Our plans are unlimited - no limit on views, starts and leads.
- Create quizzes, surveys, polls, personality tests, and leaderboards.
- Embedding of content on the web and in apps is possible.
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Visual Visitor
AI Sales Rep with Person-Level Website Identification
Identify and Influence Your Engaged Website Visitors into Sales-Ready Leads – Before You Commit a Single Working Hour.
Lower Funnel, Higher Value Leads
Using our advanced WebID +Person identification technology, we uncover and identify the most engaged visitors to your site.
- 40 points of data about each prospect, including first name, last name, email address, and more.
- Engaged, But Anonymous: These prospects are conducting online research but haven’t met with your sales team yet.
- These visitors are deep in your sales funnel, spending time on your key ‘buying pages’ but remaining unknown to you.
- Our AI Sales Rep identifies and gently engages with these visitors, influencing them to express interest. This is 100% automated.
Leverage the power of AI to turn your website visitors into meeting-ready leads effortlessly.
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Dialogflow
Dialogflow from Google Cloud is a natural language understanding platform that makes it easy to design and integrate a conversational user interface into your mobile app, web application, device, bot, interactive voice response system, and so on. Using Dialogflow, you can provide new and engaging ways for users to interact with your product. Dialogflow can analyze multiple types of input from your customers, including text or audio inputs (like from a phone or voice recording). It can also respond to your customers in a couple of ways, either through text or with synthetic speech. Dialogflow CX and ES provide virtual agent services for chatbots and contact centers. If you have a contact center that employs human agents, you can use Agent Assist to help your human agents. Agent Assist provides real-time suggestions for human agents while they are in conversations with end-user customers.
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CallShaper
CallShaper is a call center software and Predictive dialer designed to help reduce costs and increase ROI for Call Centers. CallShaper partners with businesses to maximize contacts, track the performance of agents, manage leads, and sales processes. The drag-and-drop interactive voice response (IVR) editor allows managers to transfer calls to third-party stakeholders and other recipients based on agents' availability, time, or type.
CallShaper lets call centers analyze databases to determine landline or wireless leads, Do Not Call list numbers, and call abandonment rates whilst helping customers to maintain compliance with Telephone Consumer Protection Act (TCPA) regulations. Supervisors can import leads by uploading files in bulk and agents can utilize call scripts to communicate and resolve clients' queries. Using predictive and preview dialers, marketing agents can automate call handling processes and review lead information before client interactions.
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uContact
Deliver a personalized customer experience with every interaction, across every channel, with uContact, net2phone’s cloud contact center solution.
uContact is a scalable, robust contact center platform, geared towards call centers or BPOs with a very high volume of calls, requiring maximum call routing flexibility; or large organizations relying on a contact center environment looking to manage heavy inbound and outbound calls for sales and support teams.
Our robust, full-featured platform includes:
• Agent & Supervisor Capabilities - Call Queues, Monitoring, Custom Scheduling, Workforce Management, Breaks & Wrap Up, Disposition Coding
• Voice - ACD, IVR, Auto Dialers, Call Recording, Screen Pops, Voice Automation, Text to Speech and ASR
• Omnichannel - WebChat, SMS/MMS, WhatsApp, Social Media, Video, Email and Interaction Recordings
• Automation - Chat Bots, Form Creator, Workflow Designer
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Local Measure Engage
Engage is a pre-built, intelligent, cloud contact center platform that transforms customer service.
Built for for Amazon Connect and powered by AWS, Engage combines voice and digital communication channels to improve operational efficiency and deliver valuable insights, Engage uses Generative AI to enhance customer service interactions and create personalized experiences that cater to the changing needs of businesses and their customers.
Engage is a Contact Center as a Service (CCaaS), meaning we take care of all updates and improvements with no hardware or expensive agent licenses. Our consumption-based pricing caters to businesses of all sizes.
Engage includes Voice, Email, SMS and Facebook Messenger, Instagram DM (Direct Message), Twitter DM (Direct Message), WhatsApp, WeChat LINE, and Web Chat.
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HQ Rental Software
HQ is the Online Headquarters for your rental business. We help you steer your business to the next level! HQ includes an online reservation plugin that will be installed on your website. Our user-friendly system allows you to manage your vehicles, rates, add-ons, and maintenance. It also includes customer relationship management and a portal for third-party sales agents.
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