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About

A single platform for all your restaurant’s needs. Grow your online business, manage your restaurant operations & market your brand better with LimeTray’s restaurant software suite. End-to-end marketing & technology solutions for restaurants. Our support team is available on call & live chat 7 days a week, throughout the year. You will get a dedicated account manager to help you with everything related to our products & services. All LimeTray products talk to each other which means you get visibility of your entire business on a single platform. Manage all essential integrations - third-parties, POS, online payments & more - on LimeTray’s platform. Manage all your essential restaurant integrations on a single platform. Bring all your third party online orders straight to your POS. A single screen for them all. No more manually entering orders into your POS systems. With LimeTray merge you can have orders directly relayed to your POS. Seamless integration with CRM, Loyalty & Analytics.

About

We run with the reliability of an in-house server but with the accessibility of a cloud solution, allowing you to view your data and run your restaurant anywhere from any device. The one-stop shop for your point of sales needs. From online ordering to customizable kitchen display screens, we'll work with you to implement a reliable POS system that will help your restaurant grow. Today's technology driven world can overflow into your business operations but with OrderCounter, there is no dedicated Backoffice station keeping you leashed to one particular station. Any function, at any station, in real time, without logging into a back office. Or stay out from under your staff's feet entirely by working from your own device.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Supported
Linux Not Supported
Cloud Not Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Restaurants looking for a single platform to handle every aspect of their restaurant business

Audience

Restaurants looking for an all-in-one hybrid Point of Sale, online ordering, and employee scheduling solution

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Not Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

Free
Free Version Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 4.5 / 5
ease 4.1 / 5
features 4.6 / 5
design 4.8 / 5
support 4.9 / 5

Pros & Cons from Real Users

Pros

  • Support, we were having issues understanding reporting at Reservoir Bar and Grill on a Friday and the owner was not happy going into the weekend with the report looking off. Jack was able to explain everything and provided excellent assistance.
  • Reliable, hybrid POS system that minimizes downtime and keeps operations smooth. Tailored solutions for small-medium businesses Dynamic back office reporting capabilities Locally invested — OrderCounter understands the unique needs of local businesses.
  • The biggest pro about OrderCounter is the accessibility of help right then and there with their support team. They have been able to solve any issue we've had with our POS system. You can tell their employees are very familiar with the software and the willingness to assist you is top notch. We had some issues with our kitchen printer and within 15 minutes the problem was resolved each time. The support team even called me a week later to check in to make sure we haven't had any other problems. The product itself has made our business run more efficient as well as give us the ability to offer new services like online ordering. I also really like how customizable the POS system is. All the adjustments are endless so you can really pin point how you want it to be and how you think it will make your business more efficient. OrderCounter POS does it all.
  • Ease of Use. Very Customizable. Changes to menu items can be made by a manager on the fly. Support is always there.
  • Top Notch equipment, service !! Great all around System is really great in restaurant and bar C’est Bon

Cons

  • It was mostly us not understanding the reporting.
  • can't think of any major cons for my system. In the event my internet goes down, I'm still able to use my system and process payments.
  • Only con I can really think about is if you are not somewhat technically inclined it may be a little difficult trying to understand and setup or update items on your menu. We also had some issues with our reports not lining up as far as totals since we introduced online ordering, but has been resolved!
  • Some of the canned reports do not give us exactly what we really want, but there are enough to choose from to get the info by using two reports and viewing side by side.
  • Everything this system has to offer is really great .

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

LimeTray
Founded: 2013
India
limetray.com

Company Information

OrderCounter
Founded: 2006
United States
home.ordercounter.com

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Categories

Bar POS Supported
CRM Supported
Food Delivery Supported
Online Ordering Supported
Restaurant POS Supported
Website Builder Supported

Categories

Bar POS Supported
Point of Sale Supported
Restaurant POS Supported

Restaurant POS Features

Delivery Management Not Supported
Gift Card Management Not Supported
Inventory Management Supported
Loyalty Program Supported
Mobile Access Supported
Online Ordering Not Supported
Order Management Supported
Reporting/Analytics Supported
Separate Checks Not Supported
Split Checks Not Supported
Table Management Not Supported
Tips Management Not Supported

Food Delivery Features

Delivery Tracking Supported
Dispatch Management Supported
For Restaurants Supported
Gift Card Management Not Supported
Menu Management Supported
Online Ordering Supported
Order Management Supported
Routing Not Supported
Sales Trend Analysis Supported
Supports Loyalty Program Supported

Food Service Management Features

Costing Not Supported
For Cafeterias Supported
For Healthcare Facilities Not Supported
Free / Reduced Meals Not Supported
Inventory Management Not Supported
Menu Planning Supported
Nutritional Analysis Not Supported
Online Payments / Funding Supported
Point of Sale (POS) Not Supported
Purchasing Supported
Recipe Management Not Supported
Schools Not Supported
Tray Tracking Supported

Online Ordering Features

Integrated Gift Cards Supported
Menu / Product View Supported
Mobile Ordering Supported
Push Notifications Supported
Reporting / Analytics Supported
Rewards / Loyalty Program Supported
Secure Payment Processing Not Supported
Store Locator Supported
White-Label Not Supported

Integrations

Aloha Cloud by NCR Voyix Supported
Clover Supported
Flipdish Not Supported
Klub Supported
MealPe Supported
Swiggy Supported
Uber Eats Supported
Zomato Supported

Integrations

Aloha Cloud by NCR Voyix Not Supported
Clover Not Supported
Flipdish Supported
Klub Not Supported
MealPe Not Supported
Swiggy Not Supported
Uber Eats Not Supported
Zomato Not Supported
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Claim LimeTray and update features and information
Claim OrderCounter and update features and information
Claim OrderCounter and update features and information