SoftSync

SoftSync

SoftSync AI Inc.
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About

Lightfield is a next-generation, AI-driven customer relationship management (CRM) platform that captures, organizes, and analyzes every customer interaction without manual data entry, automatically updating records with emails, meetings, support tickets, and other touchpoints to keep a full, lossless relationship timeline. It eliminates the need for traditional CRM data entry by ingesting meetings, emails, calendars, and ticketing systems, and constantly refreshing your CRM so you never lose context or miss a follow-up, helping teams refine their approach with each conversation. It lets users query their CRM in plain language and includes agent-style tools that can take action after meetings using full relationship context. Lightfield also offers features such as automatic meeting prep, video recording, transcription, automated follow-ups, a collaborative workspace for task assignment and comments, and a data model that evolves with your business.

About

SoftSync AI is a CRM that runs the whole sales day in one place: flexible records and custom objects, email sync and campaigns, meeting notes, and pipeline, table and calendar views of the same data. Two things set it apart. Autopilot handles the repetitive follow-up work in the background: you describe the job in plain words, it shows you exactly what it will do, you approve, and it runs. And MCP access means the AI assistant your team already uses, Claude, ChatGPT or Gemini, can work inside the CRM directly rather than through a bolted-on chatbot. Built for teams who bounced off the heavyweight CRMs and drifted back to a spreadsheet. Everything about a customer sits on one page: email, meetings, notes, reminders and deals. Pro is 29 USD per seat per month billed yearly, Business is 59, and both run the full CRM from day one.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Founders, small go-to-market teams, and startups that need an AI-driven CRM to automate customer interaction tracking and actionable insights

Audience

Small and mid-sized sales teams, founders, agencies, consultancies, recruiters and SaaS teams who want a fast CRM with AI that does the work rather than describes it.

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

No images available

Pricing

$36 per month
Free Version Not Supported
Free Trial Supported

Pricing

$29 USD
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 4.0 / 5
design 5.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Pros & Cons from Real Users

Pros

  • Lightfield is an absolute game changer! The platform's simplicity and overall ease of use make it incredibly intuitive to navigate right from day one. You don't have to fight with a clunky interface to get things done. On top of that, their tech support team is outstanding—fast, knowledgeable, and always ready to help.

Cons

  • Because they are a newer/leaner platform, they don't quite have all the advanced features that the massive legacy providers have just yet. For example, they aren't fully integrated into LinkedIn Sales Navigator at the moment. However, their development team is moving incredibly fast, and they are constantly shipping updates, so I'm confident those features are coming soon.

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

Lightfield
Founded: 2020
United States
lightfield.app/

Company Information

SoftSync AI Inc.
Founded: 2026
United States
softsync.ai

Alternatives

Alternatives

Sentia+

Sentia+

Sentia AI

Categories

AI CRM Supported
CRM Supported

Categories

AI CRM Supported
CRM Supported

Integrations

Google Supported
Slack Supported

Integrations

Google Not Supported
Slack Not Supported
Claim Lightfield and update features and information
Claim Lightfield and update features and information
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