LibrestreamLibrestream Technologies
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Related Products
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About
Librestream offers innovative industrial digital assistant solutions that leverage AI to improve workforce productivity and operational efficiency. Their platform, including the Onsight NOW and Remote Expert tools, enables businesses to provide real-time remote assistance, work instructions, and visual support to field service teams. This reduces downtime and improves first-time fix rates by connecting workers with experts instantly via secure video calls. With a focus on preserving organizational knowledge and enabling seamless collaboration, Librestream helps industries like manufacturing, oil and gas, and aerospace optimize maintenance, training, and troubleshooting processes in real-time.
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About
At SightCall, we believe the more you see, the better you serve. By bridging the gap between the digital and physical worlds, SightCall ensures instant, tailored, and connected engagement so you can deliver remarkable customer experiences every time.
Extend the power of your best people with technology that will transform service from a cost center to a strategic differentiator and driver of growth.
Trust a platform built on a secure global network that works when and where you need it. Guarantee end-to-end system visibility with effortless integration across your digital ecosystem.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Librestream is targeted at industries like manufacturing, aerospace, and energy, where efficient remote support, real-time collaboration, and knowledge sharing can enhance operational efficiency and service quality
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Audience
Service leaders in a tight competition for business loyalty who need to find new ways to differentiate, improve efficiency and lower operational costs while delivering top-notch customer and employee experiences
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationLibrestream Technologies
Founded: 2003
Canada
librestream.com
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Company InformationSightCall
Founded: 2008
USA, France, Singapore, Germany, UK, Australia, Canada
www.sightcall.com
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Categories |
Categories |
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Augmented Reality Features
3D Objects
3D Product Visualization
Application Development
Content Creation
Cross-Device Publishing
Drag & Drop
For Mapping
For Sales
For Training / Education
Object Recognition
Simulation
Usage Tracking / Analytics
Virtual Reality
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Customer Experience Features
Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis
Customer Service Features
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management
Field Service Management Features
Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management
Remote Support Features
Diagnostic Tools
File Transfer
Live Chat
Real-time Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer
Surveys & Feedback
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Integrations
SAP Store
Genesys Cloud CX
Microsoft 365
Salesforce Agentforce Service
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Integrations
SAP Store
Genesys Cloud CX
Microsoft 365
Salesforce Agentforce Service
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