Lexis Quantum PortalLexisNexis
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About
The Lexis Quantum Database already has thousands of high-quality quantum cases for you to search when valuing your cases. However, it’s important we act now to ensure you continue to have a wide pool of up-to-date representative cases to help best serve your clients now and in the future. We’ve designed the Lexis Quantum Portal to make submitting cases, particularly bulk submissions, easy, secure and GDPR compliant. By submitting your quantum cases through the Lexis Quantum Portal you can have a hand in increasing the availability of cases whilst helping ensure the database remains representative. The more cases we can add to our quantum databases the better you can serve your clients. The majority of quantum data is in the case management systems of insurance companies, personal injury and clinical negligence firms like yours.
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About
QuantumDesk is an AI-native customer service platform built for modern support teams. Unlike traditional help desk platforms where AI is offered as an add-on. Quantum Desk has AI Native Capabilities at every plan.
The platform brings customer conversations from email, live chat, WhatsApp, social media, and APIs into one unified workspace. Quantum AI then curates the inbox automatically, organizing and prioritizing tickets by urgency, sentiment, intent, and channel so agents focus on what matters most.
At the center of the platform is Quantum AI, which supports customers, agents, and administrators. Customers can get instant answers to common questions such as order status, refunds, and account help. Agents receive AI assistance for drafting responses, summarizing conversations, adjusting tone, and identifying next-best actions. Administrators gain visibility into ticket trends, AI resolution rates, and support performance.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Corporations looking to better understand their markets, monitor their brands and competition, and mitigate business risk
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Audience
Customer support teams, SMBs and Mid-market, E-commerce businesses, SaaS companies, Businesses with high customer support volumes
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationLexisNexis
Founded: 1970
United States
www.lexisnexis.co.uk/research-and-reports/quantum-portal.html
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Company InformationQuantumDesk
Founded: 2025
India
www.quantumdesk.com
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Integrations
WhatsApp
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