RecoSense

RecoSense

RecoSense Infosolutions
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About

Lexer is the Customer Data & Experience Platform of choice for leading brands like Quiksilver, Igloo, Nine West, Rip Curl, Supergoop!, and more. As the only CDP built for retail, we help the world’s most iconic brands drive incremental sales from improved customer engagement. With one of the simplest onboarding processes in the industry, Lexer cleanses and combines data into an enriched single view of the customer with no heavy-lifting required from our customers. We unify data from any system and enrich it with AI-powered predictive analytics, third-party data, and targeted surveys. With CDP-powered insights fueling every use case, Lexer acts as the all-in-one hub for every customer-facing team—including marketing, ecommerce, retail and service. With a level of care and commitment unique in the SaaS industry, our Success team helps customers develop the technical know-how, process efficiencies, and transformational mindset they need to maximize Lexer’s value.

About

A consumer’s purchase decision involves multiple steps. Right from his first encounter with the brand to his user journey and experience, a consumer relies on various factors to consider or reconsider a brand. At Reconsense, we use AI-powered tools to delve deeper into the consumers’ user journey, mapping every touchpoint, understanding the decisions made, and closely studying the action as well as inaction to a recommendation - to get an end-to-end, 360-degree understanding of the customers’ experience. This helps you get a holistic understanding of the consumers’ demographics, their choices, preferences, as well as expectations from the brand. The information collected can be leveraged to personalize recommendations and offerings to create an enhanced customer experience.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Brands and retailers that want to use data to deliver personalized customer experiences

Audience

Companies interested in a customer data platform and personalization engine

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

Lexer
Founded: 2008
Australia
lexer.io

Company Information

RecoSense Infosolutions
Founded: 2014
India
recosenselabs.com

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InsightSUITE

InsightSUITE

First Insight

Alternatives

Capillary Insights+

Capillary Insights+

Capillary Technologies
Related Marketing Cloud

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Related Digital

Categories

Categories

Customer Data Platforms (CDP) Features

Behavioral Analytics Supported
Campaign Management Supported
Customer Profiles Supported
Customer Segmentation Supported
Data Integration Supported
Data Matching Supported
GDPR Compliance Supported
Personalization Supported
Predictive Modeling Supported

Marketing Analytics Features

A/B Testing Supported
Campaign Management Supported
Channel Attribution Supported
Customer Journey Mapping Not Supported
Dashboard Supported
Performance Metrics Supported
Predictive Analytics Supported
ROI Tracking Supported
Social Media Metrics Supported
Website Analytics Supported

Integrations

Attentive Supported
BigCommerce Supported
Bitly Supported
Campaign Monitor Supported
Emarsys Supported
Facebook Supported
HubSpot Customer Platform Supported
Instagram Supported
Klaviyo Supported
Lightspeed Retail Supported
Listrak Supported
LiveRamp Supported
Mailchimp Supported
ReSci Supported
SearchSense Not Supported
Tall Bob Supported
VidCorp Supported
X (Twitter) Supported
commercetools Supported
dotdigital Engagement Cloud Supported

Integrations

Attentive Not Supported
BigCommerce Not Supported
Bitly Not Supported
Campaign Monitor Not Supported
Emarsys Not Supported
Facebook Not Supported
HubSpot Customer Platform Not Supported
Instagram Not Supported
Klaviyo Not Supported
Lightspeed Retail Not Supported
Listrak Not Supported
LiveRamp Not Supported
Mailchimp Not Supported
ReSci Not Supported
SearchSense Supported
Tall Bob Not Supported
VidCorp Not Supported
X (Twitter) Not Supported
commercetools Not Supported
dotdigital Engagement Cloud Not Supported
Claim Lexer and update features and information
Claim Lexer and update features and information
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Claim RecoSense and update features and information