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About

Lexer is the Customer Data & Experience Platform of choice for leading brands like Quiksilver, Igloo, Nine West, Rip Curl, Supergoop!, and more. As the only CDP built for retail, we help the world’s most iconic brands drive incremental sales from improved customer engagement. With one of the simplest onboarding processes in the industry, Lexer cleanses and combines data into an enriched single view of the customer with no heavy-lifting required from our customers. We unify data from any system and enrich it with AI-powered predictive analytics, third-party data, and targeted surveys. With CDP-powered insights fueling every use case, Lexer acts as the all-in-one hub for every customer-facing team—including marketing, ecommerce, retail and service. With a level of care and commitment unique in the SaaS industry, our Success team helps customers develop the technical know-how, process efficiencies, and transformational mindset they need to maximize Lexer’s value.

About

Blur the lines between Physical and Virtual retail. Empower your customer facing teams and boost their digital capability enabling them to get closer to your customers wherever they are. Our connected retail solutions help you to connect, inspire and nurture your customers. Our solutions are deployed in pureplay brands, boutiques and department stores creating memorable customer experiences for fashion, beauty, jewellery, homeware and electronics retailers. Our solution is easy to use, quick to implement and you don’t have to invest in expensive, complex infrastructure. Our customer success team supports you every step of the way to ensure that you achieve ROI within 3-6 months.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Brands and retailers that want to use data to deliver personalized customer experiences

Audience

Retailers looking for a customer engagement and loyalty platform

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

Lexer
Founded: 2008
Australia
lexer.io

Company Information

Proximity Insight
Founded: 2014
United Kingdom
www.proximityinsight.com

Alternatives

InsightSUITE

InsightSUITE

First Insight

Alternatives

Categories

Categories

Clienteling Supported
Retail Management Supported
Retail POS Systems Supported

Customer Data Platforms (CDP) Features

Behavioral Analytics Supported
Campaign Management Supported
Customer Profiles Supported
Customer Segmentation Supported
Data Integration Supported
Data Matching Supported
GDPR Compliance Supported
Personalization Supported
Predictive Modeling Supported

Marketing Analytics Features

A/B Testing Supported
Campaign Management Supported
Channel Attribution Supported
Customer Journey Mapping Not Supported
Dashboard Supported
Performance Metrics Supported
Predictive Analytics Supported
ROI Tracking Supported
Social Media Metrics Supported
Website Analytics Supported

Retail Management Features

Commission Management Supported
CRM Supported
eCommerce Not Supported
Email Marketing Supported
Employee Management Supported
Loyalty Program Supported
Mail Order Supported
Merchandise Management Supported
Multi-Location Not Supported
Order Management Supported
Purchase Order Management Supported
Reporting/Analytics Supported
Returns Management Not Supported

Integrations

Braze Supported
Cordial Supported
Criteo Supported
Domo Supported
Emarsys Supported
HubSpot Customer Platform Supported
Instagram Supported
Klaviyo Supported
LinkedIn Supported
LiveRamp Supported
Mailchimp Supported
MyGuestlist Supported
Salesforce Agentforce Marketing Supported
Vision6 Supported
commercetools Supported
dotdigital Engagement Cloud Supported
iSecurity Audit Not Supported
me&u Supported

Integrations

Braze Not Supported
Cordial Not Supported
Criteo Not Supported
Domo Not Supported
Emarsys Not Supported
HubSpot Customer Platform Not Supported
Instagram Not Supported
Klaviyo Not Supported
LinkedIn Not Supported
LiveRamp Not Supported
Mailchimp Not Supported
MyGuestlist Not Supported
Salesforce Agentforce Marketing Not Supported
Vision6 Not Supported
commercetools Not Supported
dotdigital Engagement Cloud Not Supported
iSecurity Audit Supported
me&u Not Supported
Claim Lexer and update features and information
Claim Lexer and update features and information
Claim Proximity Insight and update features and information
Claim Proximity Insight and update features and information