LetterFriend vs. PostPilot Comparison


LetterFriend	PostPilot	+	+
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About LetterFriend is a direct mail and handwritten letter service that helps organizations create personalized, real-handwritten notes, envelopes, and cards, crafted by professional writers rather than fonts, robots, or printers, to cut through digital noise and strengthen customer relationships, referrals, and pipeline growth through high-impact physical outreach. The platform lets users upload contact lists via CSV or integrate with CRM systems, Zapier, or an API to automate and scale campaigns, whether sending thank-you letters, prospecting notes, holiday cards, or other personalized correspondence that is hand-addressed, handwritten, and mailed on behalf of the customer. LetterFriend emphasizes human-touch direct mail with real people in New Jersey writing each word, delivering consistently higher open and response rates compared with typical printed or email outreach, and offers customizable options such as envelopes, sticky notes, signatures, postcards, etc.	About Unforgettable, personalized one-off & triggered campaigns that cut through the digital clutter. Get results online ads & email can't touch. ‍Design your own card with our templates and drag & drop tool, or utilize our complimentary custom design service. You literally won't have to lift a finger. ‍Target customers based on purchases or behavior, just like an email campaign or automated flow. Send perfectly-timed promotions and create memorable moments that increase customer loyalty and boost your bottom line. See the true performance and ROI of every campaign in your real-time dashboard. Your customers’ inboxes and feeds are drowning in offers that get ignored or deleted. 80% of your customers aren't opening your emails. Our all-new handwritten cards are created by our proprietary robots. We use real pens with real ink to write your cards with all the personality of a human hand. Even the envelope is handwritten with a real stamp.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported	Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported
Audience Businesses, marketers, and sales teams that want to boost engagement and response rates by sending scalable, real handwritten letters and direct mail to prospects and customers	Audience Online retailers that want to increase customer loyalty using real postcard mailings
Support Phone Support Supported 24/7 Live Support Not Supported Online Supported	Support Phone Support Supported 24/7 Live Support Not Supported Online Supported
API Offers API Supported	API Offers API Not Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing No information available. Free Version Not Supported Free Trial Not Supported	Pricing No information available. Free Version Supported Free Trial Supported
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software

Training Documentation Supported Webinars Not Supported Live Online Supported In Person Not Supported	Training Documentation Supported Webinars Not Supported Live Online Supported In Person Not Supported
Company Information LetterFriend Founded: 2010 United States letterfriend.com	Company Information PostPilot Founded: 2017 United States www.postpilot.com
Alternatives LettrLabs	Alternatives PCM Integrations
Thanks.io thanks.io	Handwrytten
Handwrytten	Lob
Scribeless	LetterFriend
Postage.to View All	Handwrite.io View All
Categories Direct Mail Automation Supported	Categories Direct Mail Automation Supported
	Direct Mail Automation Features A/B Testing Not Supported Analytics/Reporting Supported Campaign Management Supported Data Import/Export Supported Delivery Tracking Supported Design Management Supported Event Triggered Mailings Supported List Scrubbing Not Supported Mailing List Purchasing Not Supported Mailing Services Integration Not Supported Pre-made Templates Supported Printing Services Integration Supported Response Alerts Not Supported
Integrations Attentive Not Supported Google Sheets Supported HubSpot CRM Supported Insightly Supported Loop Subscriptions Not Supported LoyaltyLion Not Supported Microsoft Dynamics 365 Supported Microsoft Excel Supported Oracle CRM On Demand Supported SAP Cloud Platform Supported Salesforce Supported Shopify Not Supported SugarCRM Supported Zapier Supported Zoho CRM Supported Show More Integrations View All 11 Integrations	Integrations Attentive Supported Google Sheets Not Supported HubSpot CRM Not Supported Insightly Not Supported Loop Subscriptions Supported LoyaltyLion Supported Microsoft Dynamics 365 Not Supported Microsoft Excel Not Supported Oracle CRM On Demand Not Supported SAP Cloud Platform Not Supported Salesforce Not Supported Shopify Supported SugarCRM Not Supported Zapier Not Supported Zoho CRM Not Supported Show More Integrations View All 4 Integrations
Claim LetterFriend and update features and information Claim LetterFriend and update features and information	Claim PostPilot and update features and information Claim PostPilot and update features and information