LemonSensor Digitalmedia Germany
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ServiceNow Knowledge ManagementServiceNow
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Related Products
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About
Lemon is a leading mobile learning system that enables companies to provide their employees, field forces and external teams with the right knowledge anywhere, anytime. Learn how Lemon can help your team achieve greater success through mobile knowledge transfer without borders. What drives us is to give everyone the chance to learn in a self-determined way. Only if each of us can easily and readily access knowledge at any time and from anywhere will we be happy to do so. Being independent of time and place is the highest good and means absolute freedom. And mobile learning with Lemon® means complete freedom of knowledge. Try it out. We want to give people the freedom to engage with knowledge whenever, however and with whatever they want. Our lives are mobile, and so is our work. Knowledge is needed at all times and on-demand. Our agile world requires (learning) competent employees.
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About
Increase self-service rates for customers and employees—and boost agent productivity with contextual knowledge, driven by machine learning. Integration with Service Portal. Expose available knowledge through the Service Portal and allow customers and employees to search, browse, and view articles from their desktop or mobile device. Knowledge demand insights. Improve self‑service and case resolution by automatically identifying and visualizing knowledge gaps using machine learning and assigning gaps to authors for resolution. In-context knowledge creation. Increase knowledge relevancy by empowering agents and employees to capture knowledge articles in context during work processes, such as case or incident management. Use machine learning to automatically identify and visualize knowledge gaps for assignment.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Supported
Android
Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Companies interested in a leading mobile learning system solution
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Audience
Teams looking to increase self-service rates for customers and employees
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Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Not Supported
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Supported
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Supported
Live Online
Not Supported
In Person
Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Company InformationSensor Digitalmedia Germany
Founded: 2016
Germany
www.lemon-mobile-learning.com
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Company InformationServiceNow
Founded: 2004
United States
www.servicenow.com/products/knowledge-management.html
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Categories |
Categories |
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Knowledge Management Features
Artificial Intelligence (AI)
Not Supported
Cataloging / Categorization
Not Supported
Collaboration
Supported
Content Management
Supported
Decision Tree
Not Supported
Discussion Boards
Not Supported
Full Text Search
Not Supported
Knowledge Base Management
Not Supported
Self Service Portal
Supported
Employee Engagement Features
Benchmarking
Supported
Cultural Alignment
Not Supported
Employee Awards
Not Supported
Employee Guides
Supported
Employee Recognition
Not Supported
Feedback Management
Not Supported
Goal Management
Not Supported
Health & Wellness Programs
Not Supported
Performance Management
Supported
Pulse Surveys
Not Supported
Internal Communications Features
App Integration
Not Supported
Blogs
Not Supported
Chat/Messaging
Supported
Email Management
Not Supported
Employee Directory
Supported
Event Calendar
Not Supported
Newsletter Management
Supported
Photo Gallery
Not Supported
Social Sharing
Supported
Survey Management
Not Supported
Telephony
Not Supported
Video Chat
Not Supported
Voice Chat
Not Supported
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Knowledge Management Features
Artificial Intelligence (AI)
Not Supported
Cataloging / Categorization
Not Supported
Collaboration
Not Supported
Content Management
Not Supported
Decision Tree
Supported
Discussion Boards
Not Supported
Full Text Search
Not Supported
Knowledge Base Management
Supported
Self Service Portal
Not Supported
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Integrations
Aisera
Not Supported
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