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About

Knowledge Management leads to better customer service. Resolve customer calls quickly and improve First Call Resolution. Live updates give everyone access to the latest issues. Call Scripting guides you through transactions. Unlock the value of your Enterprise's knowledge. Share the expertise of your subject matter experts. Enable effortless collaboration. SMART analytics allow you to track and optimize your knowledge processes. LearnLode is a SaaS solution that is self-deployed. All resources are designed to be easily created and administrated by your team lead or Operations Manager. This allows you to get started quickly with no set-up or integration charges. Effective Knowledge Management is a critical tool for improving customer service in your contact centre. Empower your agents to deliver excellent results by giving them access to our powerful knowledge base and decision support tools.

About

Access your organization's knowledge sources, find information in Slack, and tap into past conversations to unlock what you need, instantly. Pragma reveals, and structures needed organizational knowledge otherwise hidden or scattered across multiple platforms and provides easy access to it, whenever you really need it. Get instant answers to your questions with our Chat with your Data feature. Access your organization's knowledge sources, find information in Slack, and tap into past client conversations to unlock valuable insights. Facilitate learning and fuel business best practices with access to verified responses and the continuous enablement of new updates and processes. Identify missing or outdated information and create new up to date knowledge. Loop in subject matter experts to contribute, approve, and improve.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Companies seeking a solution to resolve customer calls quickly and improve first call resolution

Audience

Companies searching for an AI Assistant solution that helps streamline their communication, elevate their productivity, and provide better customer service

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Not Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

LearnLode
www.learnlode.com

Company Information

Pragma
Founded: 2021
United States
www.pragma.ai/

Alternatives

Alternatives

JobAider

JobAider

Peregrine Performance Group
Enghouse eKMS

Enghouse eKMS

Enghouse Interactive
Notion

Notion

Notion Labs

Categories

Categories

AI Productivity Supported
AI Tools Supported

Knowledge Management Features

Artificial Intelligence (AI) Not Supported
Cataloging / Categorization Supported
Collaboration Supported
Content Management Supported
Decision Tree Supported
Discussion Boards Supported
Full Text Search Not Supported
Knowledge Base Management Supported
Self Service Portal Not Supported

Integrations

Gmail Not Supported
HubSpot CRM Not Supported
HubSpot Customer Platform Not Supported
LinkedIn Not Supported
Microsoft Outlook Not Supported
Salesforce Not Supported
Slack Not Supported

Integrations

Gmail Supported
HubSpot CRM Supported
HubSpot Customer Platform Supported
LinkedIn Supported
Microsoft Outlook Supported
Salesforce Supported
Slack Supported
Claim LearnLode and update features and information
Claim LearnLode and update features and information
Claim Pragma and update features and information
Claim Pragma and update features and information