Related Products
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About
Because we’re leading industry experts, we know what you need to market your senior living community as effectively and efficiently as possible.
LeadGenie was created by the crack team of industry veterans at Senior Living SMART—your trusted partner in top-quality senior living marketing solutions for over a decade!
It’s our mission to lead and innovate in the industry, so senior living communities like yours can stand out in the marketplace.
We’ve staffed our LeadGenie call center team with experienced industry professionals who know and understand the senior living industry from the inside out.
Our senior living call center counselors have a deep understanding of your prospective residents and their loved ones, their pain points, needs, wants, and concerns. They know the senior living customer journey involves much more than simply connecting a prospect with a community. It takes nurturing, empathy, respect, and care.
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About
We know what it’s like to work on a call center floor because we’ve done it. We understand the unique challenges and diverse needs. And we’ve crafted the perfect virtual call center software tools to address these needs. We used our combined six decades of experience in the contact center industry to build an all-in-one customer experience platform that’s intuitive, efficient, highly scalable, and usable anywhere in the world with just an internet connection and a browser, perfect for WFH and in-center agents. For many contact centers, their call center software isn’t attuned to their business or their needs. They not only lack the sophisticated, easy-to-use tools that they need, but also exceptional service from industry experts. Our solution does it all without hiring costly coders and programmers or using expensive IT resources, saving you valuable time and money.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Senior living centers that need a powerful call center solution
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Audience
Companies searching for a contact center software
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Training
Documentation
Not Supported
Webinars
Not Supported
Live Online
Supported
In Person
Not Supported
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Company InformationLeadGenie
Founded: 2022
callleadgenie.com
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Company InformationSingleComm
Founded: 2014
United States
singlecomm.com
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Categories |
Categories |
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Call Center Features
Blended Call Center
Supported
Call Logging
Supported
Call Recording
Supported
Call Scripting
Supported
Campaign Management
Supported
Database
Not Supported
Escalation Management
Not Supported
Inbound Call Center
Supported
IVR / Voice Recognition
Supported
Manual Dialer
Supported
Outbound Call Center
Supported
Predictive Dialer
Not Supported
Progressive Dialer
Supported
Queue Management
Supported
Real-time Chat
Not Supported
Reporting/Analytics
Supported
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Integrations
No info available.
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Integrations
No info available.
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