eContact

eContact

SkyCreek
+
+

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About

Reclaim the power of your network to sell, hire, and grow. Amplify your sales, hiring, or fundraising efforts by tapping into the untapped potential of your teams’ collective network. Organize your LinkedIn contacts in one place, a single table, with no clutter. A smart LinkedIn inbox with you in charge. Save time and never miss a crucial conversation. Create messages with AI writer, translator, and spellchecker. Go beyond your network, unlock contact details, and supercharge LeadDelta with new connections. A single workspace for your company’s relationships. Choose between manual and automatic updates. Download your contacts with 15+ data points + tags/notes via a CSV file. Centralize your network no matter the platform & enhance your contacts with custom data. Seamlessly integrate HubSpot into your networking activities. Seamlessly send data into your existing apps and CRMs. A single workspace for your company’s relationships, onboard your team today.

About

eContact currently facilitates millions of dynamic, intelligently timed and cost-suppressing multi-channel (IVR, SMS, Email) customer contacts per month for some of the largest, Fortune 500 contact operations in North America. Utilize tightly integrated IVR, email, and SMS text message capabilities to work in concert to deliver the right contact, over the right channel, to the right customer, at the right time. Dynamically ratchet up the volume of automated customer contacts to deliver within the highest probability contact windows to further maximize customer contact and action rates. Align outbound customer contact volumes to the level of customer support resources on hand, based on historical transfer rates and underlying service conditions. Incorporate individual channel preferences, customer status, and other customer variables to personalize the timing, message content, and frequency of customer contact attempts.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Businesses in need of a solution to improve their networks in order to increase sales and growth

Audience

Companies in need of a front-line customer contact management platform to optimize their costumer support and management operations

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$34 per month
Free Version Not Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

LeadDelta
Canada
leaddelta.com

Company Information

SkyCreek
Founded: 2003
United States
www.skycreek.com/products/econtact/

Alternatives

Alternatives

LocalContacts

LocalContacts

OneLocal
TASKE Contact

TASKE Contact

TASKE Technology
OutreachCRM

OutreachCRM

Outreach Software
Copy2Contact

Copy2Contact

Anagram Technologies

Categories

Contact Management Supported
CRM Supported

Categories

Contact Management Supported

Contact Management Features

Activity Management Not Supported
Appointment Management Supported
Contact Database Supported
Contact History Supported
Contact Import/Export Supported
Customer Pipeline Not Supported
Email Marketing Supported
Group Management Not Supported
Interaction Tracking Supported
Lead Management Not Supported
Prospecting Tools Not Supported
Sales Pipeline Management Supported
Search / Filter Not Supported
Segmentation Supported
Shared Contacts Not Supported
Social Media Integration Not Supported

Integrations

Gmail Supported
Google Chrome Supported
Google Sheets Supported
HubSpot CRM Supported
HubSpot Customer Platform Supported
LinkedIn Supported
Mailchimp Supported
Pipedrive Supported
Zapier Supported

Integrations

Gmail Not Supported
Google Chrome Not Supported
Google Sheets Not Supported
HubSpot CRM Not Supported
HubSpot Customer Platform Not Supported
LinkedIn Not Supported
Mailchimp Not Supported
Pipedrive Not Supported
Zapier Not Supported
Claim LeadDelta and update features and information
Claim LeadDelta and update features and information
Claim eContact and update features and information
Claim eContact and update features and information