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About

Rely on the highest deliverability rate in the industry, built-in compliance features, a steady stream of ‘quality’ leads, and the dependability of support from a 24/7 dedicated customer success team. Ignite your end-to-end customer text marketing interactions and skyrocket revenue. Automate thousands of customer touchpoints for effortless activation, captivation, and satisfaction, all tailored to your customer’s unique preferences. Response-driven conversational AI for better outcomes is here. User-friendly text marketing with rich features. Seamlessly connects and integrates with your favorite tools, from your customer service and review platforms to email marketing, and more. Grow your business with ongoing assistance from a team of individuals ready to work side-by-side with you to optimize your text marketing channel, ensuring you’re always teed up for success. Our expert team will help you unlock tailored strategies to reliably reach your audience and increase your revenue.

About

TrueDialog is an enterprise-grade SMS texting platform built for businesses and higher education institutions. TrueDialog is a plug and play business texting solution that comes with dozens of pre-built tools as well as a robust SMS texting API. Its applications include SMS marketing, SMS customer service, emergency alerts, and two-way texting.

Platforms Supported

Windows Not Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Sales teams and real estate investors requiring a tool to find leads and increase their revenue

Audience

Businesses, contact centers, and higher education

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Not Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$497 per month
Free Version Supported
Free Trial Not Supported

Pricing

$79.00/month
Pay as you go - no monthly fee
Small business - $99 per month
Business pro - $375 per month
Enterprise - $899 per month
Custom Enterprise - $2499 per month
Free Version Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 4.8 / 5
ease 5.0 / 5
features 4.6 / 5
design 5.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • As an Engineer in MNC, contacting other MNC for work purposes needs a different kind of attention and helping features from normal SMS. TrueDialog helps a lot in managing company-wise Contacts and documents. A professional messaging app.
  • It is easy to set up, use and manage the application including giving out replies and responses to each text. You can easily keep in touch with customers and other users.
  • * The user interface is easy to understand and helps with using most of the features to their fullest. Their live training session helped me get up and running quickly. Great product and service overall. * I Really like the ability to schedule messages and personalize them for each customer at a mass scale. * Affordable pricing, great support team.
  • It offers a smart SMS sending feature to send mass SMS very easily. Enabling this tool with business is very easy. Integrated with CRM tools. The Mobile version also supported.
  • Excellent pricing Portal UI is easy to use and is deep in functionality API availability Terrific customer service

Cons

  • There is no such con of the TrueDialog but they should move their price to a more reasonable section.
  • It is gonna be a waste of time, energy and resources If the sms is sent to users who do not give importance to text messages.
  • * No big drawbacks as compared to other services with same features.
  • It worked great for me. Nothing to share about cons.
  • Provisioning shortcodes can be slow due to carrier approvals

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

Launch Control
Founded: 2019
United States
launchcontrol.us

Company Information

TrueDialog
Founded: 2011
United States
truedialog.com

Alternatives

Alternatives

Sonar

Sonar

Marchex

Categories

Categories

Alumni Management Supported
Customer Service Supported
Higher Education Supported
Mobile Marketing Supported
Registration Supported
SMS Marketing Supported

SMS Marketing Features

2-Way Messaging Supported
Artificial Intelligence Not Supported
Contact Management Supported
Mass Texting Supported
Message Personalization Supported
MMS Supported
Mobile Coupons Supported
Mobile Keywords Supported
Polls / Voting Supported
Reporting/Analytics Supported
Scheduled Messaging Supported
Shortcodes Supported
Text-to-Win Supported

Alumni Management Features

Event Management Supported
Fundraising Management Supported
Jobs Board Supported
Mailing List Management Supported
Member Accounts Supported
Member Communities Supported
Member Directory Supported
Member Portal Not Supported
Membership Management Supported
Website Management Not Supported

Customer Service Features

Alerts / Escalation Supported
Appointment Management Supported
Call Center Management Supported
Email Management Not Supported
Knowledge Base Not Supported
Live Chat Supported
Performance Metrics Supported
Queue Management Supported
Self Service Portal Supported
Social Media Integration Not Supported
Surveys & Feedback Supported
Virtual Assistant Not Supported
Workflow Management Not Supported

Higher Education Features

Admissions Management Supported
Alumni Management Supported
Assessment Management Not Supported
Curriculum Management Not Supported
Faculty / Staff Management Not Supported
Financial Aid Management Supported
Fundraising Management Supported
Housing Management Not Supported
Scheduling Supported
Student Information / Records Not Supported
Student Portal Not Supported

Mobile Marketing Features

Channel Attribution Supported
Contextual Targeting Supported
Coupons Not Supported
Email Marketing Not Supported
Engagement Monitoring Supported
In-App Marketing Not Supported
Location-Based Marketing Not Supported
Push Notifications Supported
Text Messaging Supported
Text-to-Win Not Supported

Registration Features

Activity Registration Supported
Attendance Management Not Supported
Badge Management Not Supported
Calendar Management Not Supported
Class Registration Supported
Contact Management Not Supported
Event Registration Supported
Form Builder Not Supported
Group Registration Supported
Marketing Management Supported
Online Registration Supported
Onsite Registration Not Supported
Payment Processing Not Supported
Refund Automation Not Supported
Self Check-In Not Supported
Surveys & Feedback Supported

Integrations

HubSpot CRM Supported
HubSpot Customer Platform Supported
Salesforce Supported
Adobe Marketo Engage Not Supported
Clio Supported
Eloqua Not Supported
Forefront Supported
GoHighLevel Supported
Help Scout Supported
Intercom Supported
Microsoft Dynamics 365 Not Supported
Microsoft Teams Supported
Nexus Not Supported
ShapeNet Not Supported
Shopify Supported
Slack Supported
Velocify Not Supported
Zoho CRM Supported

Integrations

HubSpot CRM Supported
HubSpot Customer Platform Supported
Salesforce Supported
Adobe Marketo Engage Supported
Clio Not Supported
Eloqua Supported
Forefront Not Supported
GoHighLevel Not Supported
Help Scout Not Supported
Intercom Not Supported
Microsoft Dynamics 365 Supported
Microsoft Teams Not Supported
Nexus Supported
ShapeNet Supported
Shopify Not Supported
Slack Not Supported
Velocify Supported
Zoho CRM Not Supported
Claim Launch Control and update features and information
Claim Launch Control and update features and information
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Claim TrueDialog and update features and information