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About

Let LabiKnow Knowledge base deal with your customers' questions and issues 27/4. Deliver outstanding self service customer support. Knowledge base comes with an easy to use online editor which allows to create interactive content for the end user. Add photos, videos, tutorials, call to action buttons, highlight important parts, add code examples. Cross platform on desktop or mobile device your customers will be able to find answer to their questions, solutions to their issues or contact you via ticket(email). Labiknow help center software make it easy to customize design up to your brand preferences. Helps you reduce number of incoming customer support requests by up to 80%. Why bother answering frequently asked questions, copy and pasting the same information to the chat or ticket when you can let your customers help themselves. No need to setup difficult chatbot sequences. Let users find information by easily enter search keywords or phrases on the help widget.

About

Supercharge your videos by embedding interactive elements such as questions, polls, banners and more. Create custom groups and deploy targeted content to strengthen team synergy. Save time with extensive search capabilities, deep categorization, and seamless navigation. Managers can feed a simple prompt into our platform and our product uses AI to give them a full-fledged course that they can edit. The content is in the form of bite-sized learning modules composed of text, questions and videos, ending with a course assessment.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Knowledge base software for businesses looking to create customer support help articles, onboarding guides, help docs, and answers to frequently asked questions

Audience

Companies interested in a platform to create and share proprietary business knowledge to their workforce

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$39 per month
5 Agents
Free Version Not Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Not Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

LabiKnow
Founded: 2019
United States
labiknow.com

Company Information

PaddleBoat
Founded: 2022
India
www.padboat.com

Alternatives

Kaleo

Kaleo

Kaleo Software

Alternatives

Noodle

Noodle

Vialect
KnowledgeBase

KnowledgeBase

LiveChat Software
Sana

Sana

Sana Labs

Categories

Categories

Human Resources Supported
Productivity Supported

Knowledge Management Features

Artificial Intelligence (AI) Not Supported
Cataloging / Categorization Not Supported
Collaboration Not Supported
Content Management Supported
Decision Tree Not Supported
Discussion Boards Not Supported
Full Text Search Supported
Knowledge Base Management Supported
Self Service Portal Supported

Human Resources Features

360 Degree Feedback Not Supported
Applicant Tracking Not Supported
Attendance Management Not Supported
Benefits Management Not Supported
Career Development Planning Not Supported
Compensation Management Not Supported
Compliance Management Not Supported
Employee Database Not Supported
Employee Lifecycle Management Not Supported
Onboarding Supported
Payroll Management Not Supported
Performance Management Not Supported
Recruiting Management Not Supported
Self Service Portal Supported
Succession Planning Not Supported
Time & Attendance Management Not Supported
Time Off Management Not Supported
Timesheets Not Supported
Training Management Supported

Integrations

Google Chrome Not Supported
Mozilla Firefox Not Supported
Safari Not Supported

Integrations

Google Chrome Supported
Mozilla Firefox Supported
Safari Supported
Claim LabiKnow and update features and information
Claim LabiKnow and update features and information
Claim PaddleBoat and update features and information
Claim PaddleBoat and update features and information